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Customer Account Specialist

3 months ago


Alpharetta, United States Got Bugs? Full time

Exciting opportunity alert Are you a tech-savvy individual who thrives on learning and embraces challenges with unwavering determination? Imagine delving into the world of customer service at Got Bugs? Termite and Pest Solutions in Alpharetta, where every day presents new opportunities for growth and innovation. As a Full Time Customer Account Specialist, you will be at the forefront of providing exceptional service, problem-solving with a smart and empathetic approach. Your hunger to excel, combined with your abundant thinking, will propel you to deliver customer-centric solutions with excellence and integrity. Join our fun and energetic team, as we build connections, walk the talk, and cultivate a high-performance culture together. Ready to make your mark in the exciting world of pest solutions? Apply now You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary and Paid Time Off. Day to day as an Account Management Specialist Join the thrill of hands-on customer interaction at Got Bugs? Termite and Pest Solutions in Alpharetta As an Account Management Specialist, your day will be packed with excitement as you tackle phone calls, emails, and web-based inquiries from our valued clients. Dive into the world of customer management software, scheduling technicians for daily services with the finesse of a problem solver. Your knack for daily administrative tasks, such as managing collection calls, will shine as you exemplify excellence and integrity in all your endeavors. Stay energized resolving customer concerns with an empathetic and customer-centric approach, making each interaction a chance to showcase your passion for top-notch service. Ready to embark on a thrilling journey of growth and innovation? Apply now Does this sound like you? To thrive in the fast-paced role of Account Management Specialist at Got Bugs? Termite and Pest Solutions in Alpharetta, you'll need a blend of skills that set you up for success. With 2-4 years of experience managing high call volumes, your ability to stay cool under pressure and deliver top-notch service will be put to the test daily. Excellent communication skills are a must-have, complemented by a minimum of 2 years of office environment experience to keep operations running smoothly. Strong computer proficiency is essential, as is a genuine desire to listen to customers and build lasting relationships. Experience in home services is highly preferred, showcasing your knack for problem-solving and tackling new challenges independently and confidently. With a customer-oriented mindset, excellent time management, and a friendly, positive attitude, you'll fit right in with our energetic and high-performing team. Join us for an exciting journey of innovation and excellence Your next step So, what do you think? If you feel this is the right job for you, go ahead and apply We look forward to meeting you #J-18808-Ljbffr