Principal Engineer

5 days ago


San Jose, United States Zscaler Full time

Description We're looking for an experienced Principal Software Engineer to join our CRE team. Reporting to the Senior Director, CRE, you'll be responsible for: Troubleshooting and identifying the root cause of cloud reliability issues. Developing solutions and observability tools focusing on early detection and prevention for cloud and customer issues. Being part of a passionate engineering team driving solutions towards providing reliable cloud security for customers. Job Location : San Jose What We're Looking for (Minimum Qualifications) 10+ years of experience in software development and/or sustenance engineering. Proficient in programming languages: C, C++, Python, and Linux. Hands-on experience in network security products and good technical knowledge of technologies like firewall, VPN, data protection, etc. Hands-on experience in developing automation for troubleshooting and monitoring purposes. Interest in troubleshooting and problem solving for customer issues. Able to provide technical leadership and vision for developing cloud and customer reliability tools. Collaborate with teams to develop solutions for customer issues. Collaborate with product management to align technical strategies with our goals and contribute to the product roadmap. Work as CRE and partner with other engineering teams to lead reliable solutions to guide industry-leading reliability of the Zscaler Cloud. What Will Make You Stand Out (Preferred Qualifications) Minimum Bachelor's Degree in Computer Science or relevant Engineering. Experience in the culture of customer/cloud reliability engineering in comparable technology environments. Experience delivering products as cloud-based services. Solid experience engaging technical teams to discuss use cases, review feature/function requirements, and define solutions. Mentor engineering teams, promoting a culture of collaboration and learning. Become a valued leader in the CRE organization and guide tool automation and CRE best practices across Zscaler. #J-18808-Ljbffr



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