Support Specialist

2 weeks ago


Silver City, United States Gila Regional Medical Center Full time

Location: **GRMC-Silver City** **General Description:**

The Support Specialist is responsible for providing clerical support for the Health Information Management Department. S/he performs clerical functions such as filing, scanning and indexing. S/he answers phones, prepares correspondence, assembles and analyzes records, and responds to requests for release of patient information.

**Essential Functions:**

* Retrieves discharged patient charts and paper records.

* Reconciles records with patient census logs, verifies patient name and account number, and prepares documents for scanning.

* Analyzes charts for completeness and signatures.

* Scans and indexes records in a timely manner, ensuring quality and accuracy.

* Answers the telephone, transfers calls and takes messages.

* Greets visitors, and ensures that patient and visitor needs are addressed in a prompt and courteous manner.

* Handles requests for patient records according to policy and procedure.

* Assists physicians with chart issues.

* Delivers charts to physicians.

* Performs various clerical functions, such as filing, faxing, copying and processing mail.

* Prepares correspondence and compiles reports.

* Conducts interviews with new mothers and enters data into the Birth Registry. Prepares Paternity Papers as needed.

* Orders and stocks department supplies, and maintains a clean work area.

* Follows all HIPAA, Federal, and State Confidentiality, Privacy and Security Laws.

**Education and Training Requirements:**

* Minimum High School Diploma or GED

* Proficient in typing and computer applications

* Clerical experience preferred

* Some knowledge of medical terminology preferred

**Note: Job description available upon request.**

**All required documents must be presented at time of hire.**

EXTERNAL APPLICANT: Employment is contingent upon successful completion of pre-employment drug and alcohol testing.

GRMC is an Equal Opportunity Employer



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