Customer Support Specialist
4 weeks ago
In this role, you’ll be on the ground floor of this exciting operation ensuring that driver-partners have a smooth interaction and experience, while delivering exceptional service to the company's riders.
Client is on the cutting edge of mobility, building revolutionary technology that’s changing the way people get around. It's on-demand transit on a mass scale, a smarter transportation that’s friendly to our planet. As a Driver Support Specialist, you will have the opportunity to support a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company.
As a Support Specialist, you will:
- Serve as the front line, supporting the company's driver-partners.
- Thrive in a fast-paced environment tackling an array of customer issues.
- Become an expert on its services
- Deliver above-and-beyond customer service to the company's riders.
- Notice even the smallest trends and pain points, then brainstorm ways in which the company can create solutions to improve each customer’s experience.
- Channel customer feedback to all areas of the business such as technology, marketing, design and product teams.
Schedule
Four 10-hour shifts per week, days will vary. Minimum of two shifts from 3:00PM-1:00AM with the option to work remaining shifts from 10:00AM-8:00PM.
Requirements
- Must be located in the Park City, Utah area; job is onsite
- Clear communicator and good listener with excellent reading comprehension and writing skills
- Excellent computer and technical skills, including experience with Microsoft Office and Google Suite; previous CRM tools like Salesforce a plus
- A well-rounded team player who takes ownership of (and pride in) your work
- Dynamic; willing to wear multiple hats and work on projects of all types
- Takes initiative to solve problems and get the job done
- Empathy and the ability to put yourself in the customer's shoes
- Intellectually curious and a willingness to embrace the uncertain
- General awesomeness and a sense of humor
- Bilingual in English and Spanish is preferred
Benefits
- Employer-subsidized health, vision and dental insurance
- Employer-subsidized life insurance
- Employer-subsidized short and long-term disability insurance
- A generous paid-time-off package
- Pre-tax commuter and healthcare spending
- 401K (optional)
-
Customer Support Specialist
1 day ago
Park City, United States Wealth Recruitment, LLC Full timeIn this role, you'll be on the ground floor of this exciting operation ensuring that driver-partners have a smooth interaction and experience, while delivering exceptional service to the company's riders. Client is on the cutting edge of mobility, building revolutionary technology that's changing the way people get around. It's on-demand transit on a mass...
-
Customer Support Specialist
1 week ago
Long Island City, United States Gallagher Bassett Full timeGallagher Bassett Technical Services, a safety training Consultant Company providing construction site and safety training courses to qualify workers in the NY / NJ area, is seeking a Bilingual Customer Support Specialist The Customer Support Specialist position requires an organized, reliable, digitally savvy individual with a competitive spirit and a great...
-
Customer Support Specialist
14 hours ago
Long Island City, United States Gallagher Bassett Full timeGallagher Bassett Technical Services, a safety training Consultant Company providing construction site and safety training courses to qualify workers in the NY / NJ area, is seeking a Bilingual Customer Support Specialist The Customer Support Specialist position requires an organized, reliable, digitally savvy individual with a competitive spirit and a great...
-
Product/Customer Support Specialist
7 days ago
Overland Park, United States Uhlig LLC Full timeJob DescriptionJob DescriptionUhlig LLC is a fast-growing, advanced-technology publishing company specializing in content-rich documents and periodicals that are delivered in web, print and electronic forms. Based on its proprietary, Internet-based software platforms, Uhlig LLC provides products and services to customers throughout North America, and is a...
-
Product/Customer Support Specialist
3 weeks ago
Overland Park, Kansas, United States Uhlig LLC Full timeUhlig LLC is a fast-growing, advanced-technology publishing company specializing in content-rich documents and periodicals that are delivered in web, print and electronic forms. Based on its proprietary, Internet-based software platforms, Uhlig LLC provides products and services to customers throughout North America, and is a national leader in the field of...
-
Transit System Support Specialist
3 hours ago
Park City, United States Royalty Hospitality Staffing Full timeIn this role, you’ll be on the ground floor of this exciting operation ensuring that our driver-partners have a smooth interaction and experience, while delivering exceptional service to the company's riders.Our client is on the cutting edge of mobility, building revolutionary technology that’s changing the way people get around. It's on-demand transit...
-
Transit System Support Specialist
1 week ago
Park City, United States Royalty Staffing Full timeIn this role, you'll be on the ground floor of this exciting operation ensuring that our driver-partners have a smooth interaction and experience, while delivering exceptional service to the company's riders.Our client is on the cutting edge of mobility, building revolutionary technology that's changing the way people get around. It's on-demand transit on a...
-
Transit System Support Specialist
4 weeks ago
Park City, United States Royalty Hospitality Staffing Full timeJob DescriptionJob DescriptionIn this role, you’ll be on the ground floor of this exciting operation ensuring that our driver-partners have a smooth interaction and experience, while delivering exceptional service to the company's riders.Our client is on the cutting edge of mobility, building revolutionary technology that’s changing the way people...
-
Senior Analyst- Channel Analytics
4 days ago
Ridgefield Park, United States Technology Support Specialist Full timeop skills: 1. Expert level technical skills in Microsoft Suites (Excel, Access, Word, PowerPoint, etc.) and Tableau ? Working knowledge of Alteryx a plus 2. Meticulous with data accuracy and on-time accountability of analytical tasks 3. Excellent communication skills with high-sense of time/priority management Schedule: Hybrid ? 4 Days onsite (M-Th), Fri...
-
Customer Support Specialist
1 week ago
Ponca City, United States Grand Lake Mental Health Center Full timeJob DetailsJob Location Kay - Ponca City - Ponca City, OK Position Type Full Time DescriptionCUSTOMER SUPPORT SPECIALISTDEFINITION: Employees assigned to positions in this class are placed under supervision where the work assignments are well detailed and well prescribed by the supervisor. The Department Head for this position is the Chief Administrative...
-
Customer Support Specialist
13 hours ago
Ponca City, United States Grand Lake Mental Health Center Full timeJob DetailsJob Location Kay - Ponca City - Ponca City, OK Position Type Full Time DescriptionCUSTOMER SUPPORT SPECIALISTDEFINITION: Employees assigned to positions in this class are placed under supervision where the work assignments are well detailed and well prescribed by the supervisor. The Department Head for this position is the Chief Administrative...
-
Customer Support Specialist
1 day ago
Ponca City, United States Grand Lake Mental Health Center Full timeJob DetailsJob Location Kay - Ponca City - Ponca City, OK Position Type Full Time DescriptionCUSTOMER SUPPORT SPECIALISTDEFINITION: Employees assigned to positions in this class are placed under supervision where the work assignments are well detailed and well prescribed by the supervisor. The Department Head for this position is the Chief Administrative...
-
Transit System Support Specialist
3 weeks ago
Park City, Utah, United States Royalty Hospitality Staffing Full timeIn this role, you’ll be on the ground floor of this exciting operation ensuring that our driver-partners have a smooth interaction and experience, while delivering exceptional service to the company's riders. Our client is on the cutting edge of mobility, building revolutionary technology that’s changing the way people get around. It's on-demand...
-
Technical Support Specialist
2 weeks ago
Monterey Park, United States Identified Talent Solutions Full timeJob DescriptionJob DescriptionJob Title: Technical Support SpecialistIndustry: Consumer ElectronicsLocation: Greater Los Angeles Area, Onsite Overview: The Technical Support Specialist will join a progressive and thriving consumer electronics brand, dedicated to building an international presence from a new Los Angeles office. Committed to innovation and...
-
Customer Support Specialist
3 weeks ago
Overland Park, United States Steadily Full timeJob DescriptionJob DescriptionSteadily is an insurance technology company that specializes in rental property insurance for landlords. We’re Series B, just over 100 people, manage $6B in risk, and are intent on becoming the world’s best and largest insurer of rental properties.We exist to deliver fast, affordable insurance and to pay claims quickly and...
-
Customer Support Specialist
4 weeks ago
Overland Park, United States Uhlig LLC Full timeJob DescriptionJob DescriptionUhlig LLC is a fast-growing, advanced-technology publishing company specializing in content-rich documents and periodicals that are delivered in web, print and electronic forms. Based on its proprietary, Internet-based software platforms, Uhlig LLC provides products and services to customers throughout North America, and is a...
-
IT Support Specialist
17 hours ago
University Park, United States Penn State University Full time**JOB DESCRIPTION AND POSITION REQUIREMENTS**: **Level: Support** **Shift: 3rd Shift (Monday - Friday 11PM - 7:30AM, Eastern Standard Time)** **Salary: $42,000 - $46,000** **Application Requirements: To be considered applicants must submit both resume and cover letter at the time of submission.** The Information Technology (IT) Service Desk of Penn State...
-
Information Technology Specialist
3 weeks ago
Kansas City, United States U.S. Marshals Service Full timeSummary The selectee of this position serves as an Information Technology Specialist (System Administration/Customer Support) responsible for managing a full range of IT-related service delivery, operations and projects for JPATS. This position is located in the Justice Prisoner and Alien Transportation System (JPATS) / Kansas City, MO. Duties ...
-
Support Services Specialist
3 weeks ago
College Park, United States Food and Drug Administration Full timeSummary This position is located in the Food and Drug Administration (FDA), Center for Food Safety and Applied Nutrition (CFSAN), Office of Management, Travel Management and Operations Support Staff (TMOSS). TMOSS provides leadership, oversight and guidance in the implementation of FDA/CFSAN travel program. This position serves as a support specialist...
-
B2b Collections Specialist
3 weeks ago
New Hyde Park, United States Informa Global Support Full time**Company Description** **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...