Client Service Representative
3 weeks ago
Client Service Representative (CSR) Department: Receptionists Employment Type: Full Time Location: Atlanta, Georgia Description Brookhaven Animal Hospital is a compassionate and dedicated veterinary hospital serving the Atlanta community. Our mission is to provide exceptional veterinary care for pets and outstanding service for their owners. We are committed to fostering a welcoming environment for both animals and their humans, ensuring that each visit is a positive experience. We are seeking a motivated and experienced Client Service Representative ( CSR ) to join our dynamic team. As a CSR at Brookhaven Animal Hospital, you will be the first point of contact for our clients, providing excellent customer service while ensuring the smooth operation of our veterinary hospital. Your passion for animals and your knowledge of veterinary medicine will be essential in supporting our team and ensuring the highest level of care for our patients. Key Responsibilities Client Interaction: Greet clients warmly and professionally as they enter the veterinary hospital. Manage incoming calls, schedule appointments, and address inquiries about services, pet care, and hospital policies. Appointment Management: Efficiently coordinate the scheduling of veterinary appointments for routine exams, surgeries, and emergency visits, ensuring optimal use of the veterinarians' time. Patient Records: Maintain accurate and up-to-date patient records, including medical histories, vaccination schedules, and client contact information. Ensure confidentiality and compliance with veterinary regulations. Payment Processing: Handle transactions with accuracy, processing payments for services rendered, and discussing financial options with clients as needed. Client Education: Provide clients with information regarding pet care, vaccination schedules, and post-treatment instructions, fostering an understanding of veterinary services and recommendations. Team Collaboration: Work closely with veterinarians, technicians, and other staff members to facilitate effective communication and enhance the overall client and patient experience. Problem Resolution: Address client concerns and complaints with empathy and professionalism, seeking to resolve issues efficiently and maintain a positive atmosphere. Inventory Management: Assist in maintaining the front desk area and ensure that promotional materials and pet care products are stocked and well-presented. Skills, Knowledge & Expertise to be Successful Experience: Minimum of 2 years of experience in a client service role, preferably within a veterinary hospital or related field. Familiarity with veterinary terminology and procedures is essential. Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with clients and staff. Organizational Skills: Strong organizational skills and the ability to multitask in a fast-paced environment while maintaining attention to detail. Technical Proficiency: Proficient in using veterinary practice management software, Microsoft Office, and basic office equipment. Compassionate Attitude: A genuine love for animals and a commitment to providing exceptional service to both pets and their owners. What We Offer Competitive salary commensurate with experience Health, dental, and vision insurance, including accidental/life insurance, 401k + employer match, and more Paid time off (PTO) and holiday pay for any working holidays Employee discounts on veterinary services Opportunities for professional development and continuing education If you are passionate about veterinary medicine and possess the experience and skills to thrive in a fast-paced animal hospital environment, we want to hear from you #J-18808-Ljbffr
-
Client Service Representative
6 days ago
Atlanta, Georgia, United States VCA Animal Hospitals Full timeAbout VCA Animal HospitalsVCA Animal Hospitals is a community of over 800 hospitals across the US, providing world-class medicine with hometown care. Our well-established, AAHA-accredited 8-doctor practice is open Monday - Saturday, offering a wide range of services including primary care, illness care, soft tissue and laparoscopic surgery, dentistry,...
-
Client Service Representative
3 weeks ago
Atlanta, Georgia, United States RemX Full timeJob SummaryWe are seeking a dedicated and customer-focused individual to join our team as a Client Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-quality customer service and support to clients via...
-
Client Service Representative
3 weeks ago
Atlanta, Georgia, United States Blank Label Full timeAbout Blank LabelAt Blank Label, we're redefining the art of personalized menswear. Our mission is to empower men to express their unique style and confidence through tailored clothing. With a passion for quality and exceptional service, we're dedicated to creating a seamless shopping experience for our discerning clients.As a Client Service Specialist,...
-
Client Service Representative
4 weeks ago
Atlanta, Georgia, United States VCA Animal Hospitals Full timeAbout VCA Animal HospitalsVCA Animal Hospitals is a community of over 800 hospitals across the US, providing world-class medicine with hometown care.Job SummaryWe are seeking an experienced Client Service Representative to join our team at VCA Briarcliff Animal Hospital. As the face of our practice, you will be responsible for building and maintaining...
-
Client Service Representative
2 weeks ago
Atlanta, United States Heartland Veterinary Partners LLC Full timePractice: All God's Creatures Veterinary Hospital was established in 2015 by Dr. Scarlett Timmons and her family with the goal of providing full-service quality veterinary services at an affordable cost. All God's Creatures specializes in preventative medication, and we are passionate about educating the public on heartworm prevention, vaccination, and spay...
-
Client Service Representative
2 weeks ago
Atlanta, Georgia, United States VCA Animal Hospitals Full timeAbout VCA Animal HospitalsWe are a community of over 800 hospitals across the US, providing world-class medicine with hometown care. Our team is committed to the well-being of our patients, clients, and each other.Job SummaryWe are seeking an experienced Client Service Representative to join our team at VCA Briarcliff Animal Hospital. As the face of our...
-
Client Representative
3 weeks ago
Atlanta, United States Highwaterusa Full timeAt HighWater, we contribute to the well-being of communities, staff members, clients and customers alike. Our company focus is aimed towards the implementation of transparent funding projects on behalf of our global partners. We are searching for ambitious individuals to grow alongside us as we continue our expansion. What we ask of our Client...
-
Veterinary Client Service Representative
2 days ago
Atlanta, Georgia, United States VCA Animal Hospitals Full timeJob Summary: We are seeking a highly skilled and personable Veterinary Client Service Representative to join our team at Dunwoody Veterinary Center. As the face of our practice, you will be responsible for delivering exceptional customer service, building and maintaining client trust, and ensuring a positive experience for every pet owner who walks through...
-
Client Service Representative II
1 month ago
Atlanta, Georgia, United States Cox Enterprises Full timeAbout the RoleCox Enterprises is seeking a highly skilled Client Service Representative II to join our team. As a key member of our Client Services team, you will be responsible for ensuring contractual obligations are met for each client, resolving any issues that arise, and originating loan and title documents for automotive lending transactions in...
-
Atlanta, United States Truist Financial Corporation Full timeThis position is in the office. There are 3 locations to choose from:7455 Chancellor Drive, Orlando, FL 214 Tryon, Charlotte, NC 303 Peachtree, Atlanta, GA Brokerage Service Representatives are a part of Investment Client Care (ICC) which acts as the Brokerage, Investment, Representative, Broker, Client Advisor, Service, Banking
-
Atlanta, Georgia, United States Innovetive Petcare Full timeClient Service Representative Job DescriptionWe are seeking a highly motivated and experienced Client Service Representative to join our dynamic team at Brookhaven Animal Hospital. As a CSR, you will be the first point of contact for our clients, providing exceptional customer service while ensuring the smooth operation of our veterinary hospital.Key...
-
Client Service Representative
2 days ago
Atlanta, Georgia, United States VCA Animal Hospitals Full timeAbout the RoleVCA Animal Hospitals is seeking a skilled Client Service Representative to join our team. As the face of our clinic, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients and their pets.Key ResponsibilitiesProvide exceptional customer service and support to clients and their...
-
Client Service Representative
1 month ago
Atlanta, United States Innovetive Petcare Full timeDescriptionBrookhaven Animal Hospital is a compassionate and dedicated veterinary hospital serving the Atlanta community. Our mission is to provide exceptional veterinary care for pets and outstanding service for their owners. We are committed to fostering a welcoming environment for both animals and their humans, ensuring that each visit is a positive...
-
Client Service Representative
1 week ago
Atlanta, United States VCA Animal Hospitals Full timeVCA Briarcliff Animal Hospital is seeking an experienced Client Service Representative with great patient care skills to join our team! About Us Our well-established, AAHA-accredited 8-doctor practice is open Monday - Saturday. Our wide range of services includes primary care, illness care, soft tissue and laparoscopic surgery, dentistry, endoscopy,...
-
Client Services Representative
3 weeks ago
Atlanta, Georgia, United States Imprimis Group Full timeJob OverviewImprimis Group is seeking a highly skilled Client Services Specialist to join our team. As a Client Services Specialist, you will be responsible for providing exceptional customer service and support to our clients. This is a fantastic opportunity to work with a dynamic and growing company that values its employees and provides a positive work...
-
Client Service Representative
3 weeks ago
Atlanta, United States VCA Animal Hospitals Full timeVCA Briarcliff Animal Hospital is seeking an experienced Client Service Representative with great patient care skills to join our team! About Us Our well-established, AAHA-accredited 8-doctor practice is open Monday - Saturday. Our wide range of services includes primary care, illness care, soft tissue and laparoscopic surgery, dentistry, endoscopy,...
-
Client Service Representative
17 hours ago
Atlanta, Georgia, United States CityVet Full timeAt CityVet, we prioritize creating a positive and welcoming environment for our clients and their pets. As a Client Service Specialist, you will play a vital role in ensuring a pleasant client experience and building relationships that result in loyal brand ambassadors.Key Responsibilities:Manage appointment check-ins, book new appointments, and partner with...
-
Client Service Representative
1 week ago
Atlanta, United States VCA Animal Hospitals Full timeESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound calls for follow-ups and reaching out to prospective clients Presenting and explaining fees, including processing payments Recommending, selecting, and...
-
Client Service Representative
3 weeks ago
Atlanta, United States Aldridge Pite Full timeAldridge Pite Haan is a multi-state law firm that focuses heavily on the utilization of technology to create workflow synergies with its clients and business partners. Aldridge Pite Haan is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns,...
-
Client Service Representative
3 weeks ago
Atlanta, United States Aldridge Pite Haan LLP Full timeAldridge Pite Haan is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite Haan is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns,...
