Client Service Representative
2 weeks ago
Practice: All God's Creatures Veterinary Hospital was established in 2015 by Dr. Scarlett Timmons and her family with the goal of providing full-service quality veterinary services at an affordable cost. All God's Creatures specializes in preventative medication, and we are passionate about educating the public on heartworm prevention, vaccination, and spay and neutering. We also are passionate about animal rescue and welcome the local animal rescue groups who need veterinary services. Position Purpose: Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience. Credentialed Technician Competencies: Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care. Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results . Sharing ideas and being open to other's ideas. Communicating : Conveying instructions to clients and teammates to ensure successful patient care. Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback. Organization Skills : Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients. Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction. Essential Responsibilities: Leads practice opening and closing procedures per Practice Manager instructions and practice procedures. Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms. Processes cash, checks, charge card payments and credit account payments. Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow. Assists in the updating of client/patient files, as needed. Prepares and sends client correspondence. Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list. Performs a backup of the computer system on a regular basis, as directed. Performs and oversees the performance of posting daily business. Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit. Answers incoming telephone calls applying proper telephone etiquette. Presents clients with medications, instructions, new client kits and any other take home items. Handles emergency situations with great care, patience, and following established clinic policies and procedures. Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction. Requirements/Qualifications: Ability to work on weekends as required High school diploma or equivalent Previous veterinary experience preferred Client satisfaction references preferred Practices OSHA safety techniques including proper PPE Benefits Offered: Paid time off Health insurance; dental insurance; vision insurance Retirement benefits or accounts Bonus incentive Flexible work schedules Career and professional development Employee Assistance Program Employee Referral Program Benefits offered may vary depending on full or part time employment status according to company policy. Pay Range: USD $13.00 - USD $15.00 /Hr.
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Client Service Representative
6 days ago
Atlanta, Georgia, United States VCA Animal Hospitals Full timeAbout VCA Animal HospitalsVCA Animal Hospitals is a community of over 800 hospitals across the US, providing world-class medicine with hometown care. Our well-established, AAHA-accredited 8-doctor practice is open Monday - Saturday, offering a wide range of services including primary care, illness care, soft tissue and laparoscopic surgery, dentistry,...
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Client Service Representative
3 weeks ago
Atlanta, Georgia, United States RemX Full timeJob SummaryWe are seeking a dedicated and customer-focused individual to join our team as a Client Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-quality customer service and support to clients via...
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Client Service Representative
3 weeks ago
Atlanta, Georgia, United States Blank Label Full timeAbout Blank LabelAt Blank Label, we're redefining the art of personalized menswear. Our mission is to empower men to express their unique style and confidence through tailored clothing. With a passion for quality and exceptional service, we're dedicated to creating a seamless shopping experience for our discerning clients.As a Client Service Specialist,...
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Client Service Representative
4 weeks ago
Atlanta, Georgia, United States VCA Animal Hospitals Full timeAbout VCA Animal HospitalsVCA Animal Hospitals is a community of over 800 hospitals across the US, providing world-class medicine with hometown care.Job SummaryWe are seeking an experienced Client Service Representative to join our team at VCA Briarcliff Animal Hospital. As the face of our practice, you will be responsible for building and maintaining...
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Client Service Representative
2 weeks ago
Atlanta, Georgia, United States VCA Animal Hospitals Full timeAbout VCA Animal HospitalsWe are a community of over 800 hospitals across the US, providing world-class medicine with hometown care. Our team is committed to the well-being of our patients, clients, and each other.Job SummaryWe are seeking an experienced Client Service Representative to join our team at VCA Briarcliff Animal Hospital. As the face of our...
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Client Service Representative
3 weeks ago
Atlanta, United States Innovetive Petcare Full timeClient Service Representative (CSR) Department: Receptionists Employment Type: Full Time Location: Atlanta, Georgia Description Brookhaven Animal Hospital is a compassionate and dedicated veterinary hospital serving the Atlanta community. Our mission is to provide exceptional veterinary care for pets and outstanding service for their owners. We are...
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Client Service Representative
4 days ago
Atlanta, United States Innovetive Petcare Full timeClient Service Representative (CSR)Department: ReceptionistsEmployment Type: Full TimeLocation: Atlanta, GeorgiaDescriptionBrookhaven Animal Hospital is a compassionate and dedicated veterinary hospital serving the Atlanta community. Our mission is to provide exceptional veterinary care for pets and outstanding service for their owners. We are committed to...
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Client Representative
3 weeks ago
Atlanta, United States Highwaterusa Full timeAt HighWater, we contribute to the well-being of communities, staff members, clients and customers alike. Our company focus is aimed towards the implementation of transparent funding projects on behalf of our global partners. We are searching for ambitious individuals to grow alongside us as we continue our expansion. What we ask of our Client...
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Veterinary Client Service Representative
2 days ago
Atlanta, Georgia, United States VCA Animal Hospitals Full timeJob Summary: We are seeking a highly skilled and personable Veterinary Client Service Representative to join our team at Dunwoody Veterinary Center. As the face of our practice, you will be responsible for delivering exceptional customer service, building and maintaining client trust, and ensuring a positive experience for every pet owner who walks through...
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Client Service Representative
4 weeks ago
Atlanta, United States Innovetive Petcare Full timeClient Service Representative (CSR)Department: Receptionists Employment Type: Full Time Location: Atlanta, Georgia DescriptionBrookhaven Animal Hospital is a compassionate and dedicated veterinary hospital serving the Atlanta community. Our mission is to provide exceptional veterinary care for pets and outstanding service for their owners. We are committed...
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Client Service Representative II
1 month ago
Atlanta, Georgia, United States Cox Enterprises Full timeAbout the RoleCox Enterprises is seeking a highly skilled Client Service Representative II to join our team. As a key member of our Client Services team, you will be responsible for ensuring contractual obligations are met for each client, resolving any issues that arise, and originating loan and title documents for automotive lending transactions in...
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Atlanta, United States Truist Financial Corporation Full timeThis position is in the office. There are 3 locations to choose from:7455 Chancellor Drive, Orlando, FL 214 Tryon, Charlotte, NC 303 Peachtree, Atlanta, GA Brokerage Service Representatives are a part of Investment Client Care (ICC) which acts as the Brokerage, Investment, Representative, Broker, Client Advisor, Service, Banking
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Atlanta, Georgia, United States Innovetive Petcare Full timeClient Service Representative Job DescriptionWe are seeking a highly motivated and experienced Client Service Representative to join our dynamic team at Brookhaven Animal Hospital. As a CSR, you will be the first point of contact for our clients, providing exceptional customer service while ensuring the smooth operation of our veterinary hospital.Key...
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Client Service Representative
2 days ago
Atlanta, Georgia, United States VCA Animal Hospitals Full timeAbout the RoleVCA Animal Hospitals is seeking a skilled Client Service Representative to join our team. As the face of our clinic, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients and their pets.Key ResponsibilitiesProvide exceptional customer service and support to clients and their...
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Client Service Representative
1 month ago
Atlanta, United States Innovetive Petcare Full timeDescriptionBrookhaven Animal Hospital is a compassionate and dedicated veterinary hospital serving the Atlanta community. Our mission is to provide exceptional veterinary care for pets and outstanding service for their owners. We are committed to fostering a welcoming environment for both animals and their humans, ensuring that each visit is a positive...
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Client Service Representative
1 week ago
Atlanta, United States VCA Animal Hospitals Full timeVCA Briarcliff Animal Hospital is seeking an experienced Client Service Representative with great patient care skills to join our team! About Us Our well-established, AAHA-accredited 8-doctor practice is open Monday - Saturday. Our wide range of services includes primary care, illness care, soft tissue and laparoscopic surgery, dentistry, endoscopy,...
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Client Services Representative
3 weeks ago
Atlanta, Georgia, United States Imprimis Group Full timeJob OverviewImprimis Group is seeking a highly skilled Client Services Specialist to join our team. As a Client Services Specialist, you will be responsible for providing exceptional customer service and support to our clients. This is a fantastic opportunity to work with a dynamic and growing company that values its employees and provides a positive work...
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Client Service Representative
3 weeks ago
Atlanta, United States VCA Animal Hospitals Full timeVCA Briarcliff Animal Hospital is seeking an experienced Client Service Representative with great patient care skills to join our team! About Us Our well-established, AAHA-accredited 8-doctor practice is open Monday - Saturday. Our wide range of services includes primary care, illness care, soft tissue and laparoscopic surgery, dentistry, endoscopy,...
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Client Service Representative
17 hours ago
Atlanta, Georgia, United States CityVet Full timeAt CityVet, we prioritize creating a positive and welcoming environment for our clients and their pets. As a Client Service Specialist, you will play a vital role in ensuring a pleasant client experience and building relationships that result in loyal brand ambassadors.Key Responsibilities:Manage appointment check-ins, book new appointments, and partner with...
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Client Service Representative
1 week ago
Atlanta, United States VCA Animal Hospitals Full timeESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound calls for follow-ups and reaching out to prospective clients Presenting and explaining fees, including processing payments Recommending, selecting, and...
