Current jobs related to Front Desk Agent - Richmond - Best Western Plus

  • Front Desk Agent

    3 months ago

    Richmond, United States The Commonwealth Company Full time

    We are looking to add an upbeat, enthusiastic Front Desk Agent to provide great service and memorable experience to our guests. Benefits for our hotel front desk agent: Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts...

  • Front Desk Agent

    2 months ago

    Richmond, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Home2 Rosenberg SugarLand [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Front Desk Agent

    4 days ago

    Richmond, Virginia, United States Moxy Richmond Downtown Full time

    Job OverviewMoxy Richmond Downtown is a vibrant and dynamic hotel that breaks the rules of conventional hospitality. As a Front Desk Agent, you will be part of a team that delivers extraordinary experiences for our guests.Our team is committed to upholding our core values of Growth, Fun, Trust, and Responsibility. We offer our team members a range of...

  • Front Desk Agent Full Time

    6 months ago

    Richmond, United States Omni Hotels Full time

    Location: Richmond Hotel Ideally located in the heart of everything that makes Richmond a unique and special destination, the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy a location adjacent to timeless architecture,...

  • Front Desk Hospitality Professional

    3 weeks ago

    Richmond, California, United States The Commonwealth Full time

    Company Overview:The Commonwealth is a leading hospitality provider dedicated to delivering exceptional guest experiences.Estimated Salary: $45,000 - $60,000 per yearJob Description:We are seeking a skilled Front Desk Agent to provide top-notch service and memorable experiences for our guests. As a Front Desk Agent, you will be the first point of contact for...

  • Front Desk Associate

    4 weeks ago

    Richmond, United States Gold's Gym International, Inc. Full time

    Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position requires an outgoing personality with a knack for personal interaction with others. This position will provide assistan Front Desk Associate, Associate, Front Desk, Restaurant, Hotel

  • Front Desk Associate

    3 weeks ago

    Richmond, Virginia, United States Grand Fitness Mgmt, LLC Full time

    Front Desk Associate Job Description:We are seeking a highly skilled Front Desk Associate to join our team at Grand Fitness Mgmt, LLC. As a Front Desk Associate, you will be responsible for providing top-notch customer service to our members and guests while ensuring an exceptional experience in our Judgement Free Zone.Key Responsibilities:Greet...

  • Front Desk Dental Coordinator

    3 weeks ago

    Richmond, California, United States Ultimate Dental Group Full time

    Job Title: Front Desk Dental CoordinatorWe are looking for a dedicated and experienced front desk coordinator to join our dental team. As a key member of our front office staff, you will be responsible for greeting patients, scheduling appointments, and managing dental billing and insurance claims.If you have a strong background in customer service and...

  • Front Desk Assistant

    3 weeks ago

    Richmond, Virginia, United States The Jefferson Hotel Richmond Full time

    OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Assistant at The Jefferson Hotel Richmond. As a key member of our front-of-house staff, you will provide exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Your primary duties will include greeting guests, assisting with...

  • Front Desk Associate

    3 weeks ago

    Richmond, Virginia, United States Grand Fitness Mgmt, LLC Full time

    About UsAt Grand Fitness Mgmt, LLC, we pride ourselves on creating a supportive and engaging work environment where our team members can thrive. As a Front Desk Associate, you will play a critical role in helping us achieve our mission by delivering exceptional customer experiences and promoting our brand values.As a key member of our front desk team, you...

  • Front Desk Associate

    3 weeks ago

    Richmond, Virginia, United States Grand Fitness Mgmt, LLC Full time

    About the JobWe are looking for an experienced Front Desk Associate - Sales to join our team at Grand Fitness Mgmt, LLC. As a key member of our front desk team, you will play a vital role in providing an exceptional experience for our members and prospective members.Responsibilities:Greet members and guests, answer phones, and assist with membership-related...

  • Front Desk Operations Manager

    4 weeks ago

    Richmond, California, United States The Westin Richmond Full time

    About the RoleThe ideal candidate for the Front Office Manager position is a seasoned professional with a strong background in hospitality management. This individual will be responsible for overseeing the front desk operations, managing a team, and delivering exceptional guest experiences.Responsibilities and Expectations:- Manage day-to-day front desk...

  • Front Desk Professional

    3 weeks ago

    Richmond Hill, New York, United States Wavecrest Management Full time

    Front Desk Professional Wanted!Join Wavecrest Management Team Ltd. as a Front Desk Professional and take advantage of our dynamic and growing company culture.Estimated Salary: $50,000 - $60,000 per year (dependent on experience)About the JobThis exciting opportunity involves working closely with our front desk team to provide exceptional customer service to...

  • Front Desk Supervisor

    5 months ago

    Richmond, United States Delta Hotels by Marriott Richmond Downtown Full time

    We are looking for an experienced Front Desk Supervisor to assist the Front Office Manager in leading a team and providing great service and memorable experience to our guests. Benefits Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees)...

  • Front Desk Coordinator

    2 days ago

    Richmond, California, United States Ultimate Dental Group Full time

    About Ultimate Dental GroupUltimate Dental Group is dedicated to providing exceptional patient care and services in a warm and welcoming environment.We are committed to building long-lasting relationships with our patients and community, and we believe that our front office team plays a vital role in achieving this goal.We are seeking a detail-oriented and...

  • Front Desk Coordinator

    2 weeks ago

    Richmond, United States CareNow Full time

    Description This position is incentive eligible. IntroductionDo you have the career opportunities as a(an) FRont Desk Coordinator you want with your current employer? We have an exciting opportunity for you to join CareNow which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsCareNow, offers a total rewards...

  • Front Desk Associate

    4 weeks ago

    Richmond, United States Gold's Gym International, Inc. Full time

    Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various a Front Desk Associate, Front Desk, Associate, Shift, Restaurant, Hotel

  • Front Desk Associate

    3 weeks ago

    Richmond, Texas, United States MOVE DANCE AND FITNESS CENTERS LLC Full time

    About This RoleWe are seeking a highly motivated Front of House to join our vibrant team at MOVE DANCE AND FITNESS CENTERS LLC. As the face of our company, you will interact with customers and prospective members, providing top-notch service and support.Key ResponsibilitiesWelcome guests and prospective members, establishing a rapport and building...

  • Dental Assistant/Front Desk Assistant

    4 months ago

    Richmond, United States Affordable Dentures & Implants Full time

    The Dental Assistant / Front Office Assistant is a dual role that will support the dentist, and team, in providing quality patient care within the scope of state regulations. You will set-up and breakdown rooms, take and develop x-rays, take impressi Dental Assistant, Assistant, Front Desk, Dental, Office Assistant, Healthcare

  • Front Desk Associate

    3 days ago

    Richmond, Texas, United States MOVE DANCE AND FITNESS CENTERS LLC Full time

    Key ResponsibilitiesWelcome guests and prospective members, providing a warm and welcoming atmosphere.Offer tours of our facilities to prospective members, showcasing the benefits of our services.Respond promptly to client inquiries via phone, email, or in-person, addressing any questions or concerns.Maintain a tidy and well-organized front desk area,...

Front Desk Agent

9 months ago

Richmond, United States Best Western Plus Full time
Description
Job Summary: Represents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experience superior customer care.

Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the

guests have a pleasant stay and smooth checkout.

Job Duties:

•Maintains an inventory of vacancies, reservations, and room assignments.

•Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.

•Knows room locations, types of rooms available, and room rates.

•Registers arriving guests and assigns rooms.

•Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.

•Coordinates guest room maintenance work with the engineering and maintenance division.

•Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.

•Knows daily activities and meetings taking place in the hotel.

•Reports any unusual occurrences or requests to the manager or assistant manager.

•Manages and resolves all guest complaints in a professional and courteous manner.

•Processes guest check-outs and handles monetary transactions.

•Maintains customers' privacy.

•Maintains a high level of professional appearance and demeanor.

•Performs other duties as assigned.

Qualifications:

•High school diploma or equivalent.

•Previous hotel-related experience preferred.

•Ability to communicate with public, hotel staff, and management in a professional manner.

•Knowledge of surrounding areas and local events.

•Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.

•Ability to learn safety, emergency, and accident prevention policies and procedures.

•Skilled in the use of front office equipment.

•Knowledge of proper telephone etiquette.

•Ability to work a flexible schedule, including weekends and holidays