Marketing Associate

2 months ago


Largo, United States Bayshore Home Care Full time

Duties to include but are not limited to: Answer incoming calls inquiring about home care services and follow proper procedures to onboard new clients. Educate prospective clients on service offerings and direct referrals where needed for prospects seeking additional services outside company’s scope of care. Conduct follow-up calls to past prospective clients. Assist Business Development Manager with specific marketing campaigns, events, and outreach. Assist with the organization of marketing collateral as needed. Utilize phone skills to perform regularly scheduled calls to inquire with social workers on pending discharges who might be in need of home care services. Maintain up-to-date data in sales software (CRM). Ongoing clean up and update of referral source database. Conduct regular new client surveys and research and develop a more streamlined, automated, and/or more efficient customer experience feedback system. Utilize social media to communicate with prospective business partners, clients, and caregivers. Write pertinent content for the website and blog posts. May develop referral relationships within a specified region or channel partner category. Qualifications: Exceptional oral, written, and phone skills. Proficiency in computer skills to include Microsoft Word, Excel, Canva as well as social media platforms with the ability to learn and utilize other software applications. Home care knowledge preferred. Benefits: 401(k) Dental insurance Health insurance Life insurance Mileage reimbursement Paid time off Vision insurance Driver’s license is required An Equal Opportunity Employer - M/F/D/V Meet requirements of Drug-Free Workplace Act of 1988

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