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Sr. Director Customs Brokerage

3 months ago

Houston, United States Crane Worldwide Logistics Full time
  • Develop and implement policies, procedures, process and systems for the Customs Brokerage operations that support company objectives and goals
  • Oversee key client operations, provide recommendations and key revisions to SOP's
  • Establish and maintain training efforts for department personnel; coach and mentor direct reports to ensure goals are achieved
  • Provide effective team and project leadership, including overseeing project completion timeliness, and monitoring project costs
  • Manage the P+L, budgets and forecasts of these business units to achieve financial goals for growth and profitability
  • Maintain proper staffing and capabilities
  • Meet with existing and prospective clients to develop business
  • Support Sales, Air, Ocean and Logistics functions in selling Customs Brokerage services by providing subject matter expertise in the sales and tender process
  • Collaborate with our other product and vertical leaders on developing integrated solutions for our clients
  • Educate the field and business development teams on selling customs brokerage
  • Provide solutions and develop case studies to help solve client's issues in a professional and effective fashion
  • Liaise with customs authorities to ensure the company keeps up with all regulatory changes and requirements as they pertain to CHB
  • Other duties as assigned


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)