Counter/Inside Sales Associate

4 weeks ago

Grand Rapids, United States DSG Full time

DSG is seeking a Plumbing & HVAC Counter/Inside Sales Associate in our Grand Rapids, MI location. In this full time, hourly position, work is typically performed between the hours of 7:30am and 4:30pm, Monday through Friday, but may vary on occasion according to business needs. As a Counter/Inside Sales Associate, you will assist in growing our overall sales in the Grand Rapids, MI area via responsibilities at both the City Desk and Inside Sales department.

At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we've delivered more than supplies, we've offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.

A Typical Day in the Life of a Plumbing & HVAC Counter/Inside Sales Associate at DSG:

  • Serve as a primary facilitator for customer orders
  • Assist customers in a professional manner with product inquiries
  • Write (and occasionally assist to fill) orders accurately and in a timely manner
  • Generate customer quotations and follow up on quotes requested
  • Provide trouble-shooting and technical support
  • Work with other sales team members to resolve customer service issues in a timely manner
  • Restock the counter area according to product brand and location
  • Monitor product inventory and cull damaged product
  • Maintain a clean and appealing counter display area
  • Identify and encourage the sale of additional products as applicable
  • Perform other duties as assigned

A Successful a Plumbing& HVAC Counter/Inside Sales Associate Typically Has:

  • A high school diploma or equivalent.
  • Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of plumbing and/or HVAC products.
  • Excellent relationship building skills.
  • Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email).
  • Strong attention to detail, paired with the ability to multi-task.
  • A knack for active listening to determine customer needs.
  • Superior problem solving, project management, and analytical skills.
  • A high proficiency with computers - experience in Eclipse or other ERP systems preferred.
  • The ability to plan, prioritize and organize work effectively.
  • The physical ability to frequently lift & load items weighing 30-70 pounds.

At DSG, We Offer Benefits Built for You:

  • We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
  • We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
  • We offer competitive compensation packages based on your experience and potential.
  • You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
  • Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, paid parental leave, Dependent Care Flexible Spending Account (FSA), and Health Savings Account (HSA) with employer contribution, among many others.
  • You will have the opportunity to prepare for your future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
  • You will receive a discount on all DSG-supplied products.
  • We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.

  • Counter/Inside Sales Associate

    4 weeks ago

    Grand Rapids, United States Dakota Supply Group Full time

    Job DescriptionJob DescriptionDSG is seeking a Plumbing & HVAC Counter/Inside Sales Associate in our Grand Rapids, MI location. In this full time, hourly position, work is typically performed between the hours of 7:30am and 4:30pm, Monday through Friday, but may vary on occasion according to business needs. As a Counter/Inside Sales Associate, you will...

  • Inside Counter Sales Associate

    3 months ago

    Grand Prairie, United States Colony Hardware Full time

    DescriptionDescription: Reporting to the Insides Sales Manager, the Inside Sales/Customer Service Representative is primarily responsible for executing the Colony mission of customer service. The Inside Sales Representative is responsible for facilitating sales by processing orders and quotations while providing application and product expertise to existing...

  • Inside Counter Sales Associate

    3 months ago

    Grand Prairie, United States Colony Hardware Full time

    DescriptionDescription: Reporting to the Insides Sales Manager, the Inside Sales/Customer Service Representative is primarily responsible for executing the Colony mission of customer service. The Inside Sales Representative is responsible for facilitating sales by processing orders and quotations while providing application and product expertise to...

  • HVAC Counter Sales

    1 week ago

    Grand Rapids, United States Behler-Young Company Full time

    HVAC/R Counter Sales: You love helping customers by solving problems and getting them what they need. If you get excited about working in a professional environment where you can bring your best self to work and make a difference to those around you, then this position is for you. How you show up Time is the most valuable commodity. Your timely, dependable,...

  • Sales - Rental Counter Sales Rep Big Rapids, Michigan

    4 months ago

    Big Rapids, United States MacAllister Machinery Company, Inc. Full time

    Coordinates the rental and inside counter sales of new and used equipment within the assigned branch to achieve profit goals. Responsibilities. Develops high output rental and sales of machinery. Develops marketing strategy to reach as wide a market Counter Sales, Sales, Rental, Counter, Skills, Customer Service, Construction

  • Counter Sales Representative

    2 months ago

    Grand Junction, United States Gustave A Larson Company Full time

    Job DescriptionJob DescriptionWe here at the Gustave A Larson Company are looking our next team member to join us as a Counter Sales Representative. What qualities are we looking for?We are an HVAC/R wholesale distributor throughout the Midwest and Mountain States, including Grand Junction. We thrive on being customer service oriented, being nimble,...

  • Counter Sales Representative

    3 months ago

    Grand Junction, United States Gustave A Larson Company Full time

    Job DescriptionJob DescriptionWe here at the Gustave A Larson Company are looking our next team member to join us as a Counter Sales Representative. What qualities are we looking for?We are an HVAC/R wholesale distributor throughout the Midwest and Mountain States, including Grand Junction. We thrive on being customer service oriented, being nimble,...

  • Inside Sales Manager

    1 week ago

    Grand Rapids, United States HexArmor Full time

    COMPANY OVERVIEWHexArmor® is a leader in developing some of the most advanced PPE solutions. At HexArmor®, we believe safety is not a luxury - it's a necessity. Since day one, we have worked hand-in-hand with our customers to deliver innovative and effective PPE solutions to keep their workers safe.SUMMARYHexArmor is seeking to add a results-oriented...

  • Inside Sales Manager

    2 weeks ago

    Grand Rapids, United States HexArmor Full time

    COMPANY OVERVIEW HexArmor® is a leader in developing some of the most advanced PPE solutions. At HexArmor®, we believe safety is not a luxury - it's a necessity. Since day one, we have worked hand-in-hand with our customers to deliver innovative and effective PPE solutions to keep their workers safe. SUMMARY HexArmor is seeking to add a results-oriented...

  • Inside Territory Sales Manager

    1 week ago

    Grand Rapids, United States Daikin Full time

    Position SummaryThe Inside Territory Sales Manager actively engages with Williams Distributing House Accounts to grow sales and build a higher degree of customer loyalty. Increases sales of HVAC products to smaller accounts including commercial accounts for prospective and established customers. Is responsible for meeting established targets and quotas. This...

  • Inside Territory Sales Manager

    4 weeks ago

    Grand Rapids, United States Daikin Full time

    Position SummaryThe Inside Territory Sales Manager actively engages with Williams Distributing House Accounts to grow sales and build a higher degree of customer loyalty. Increases sales of HVAC products to smaller accounts including commercial accounts for prospective and established customers. Is responsible for meeting established targets and quotas. This...

  • Inside Territory Sales Manager

    4 weeks ago

    Grand Rapids, United States Daikin Group Full time

    The Inside Territory Sales Manager actively engages with Williams Distributing House Accounts to grow sales and build a higher degree of customer loyalty. Increases sales of HVAC products to smaller accounts including commercial accounts for prospective and established customers. Is responsible for meeting established targets and quotas. This role requires...

  • Inside Territory Sales Manager

    5 days ago

    Grand Rapids, United States Daikin Group Full time

    The Inside Territory Sales Manager actively engages with Williams Distributing House Accounts to grow sales and build a higher degree of customer loyalty. Increases sales of HVAC products to smaller accounts including commercial accounts for prospective and established customers. Is responsible for meeting established targets and quotas. This role requires...

  • Estate Sales Associate

    3 months ago

    Grand Rapids, United States Blue Moon Estate Sales of Grand Rapids-Lakeshore Full time

    Job DescriptionJob DescriptionBenefits:Flexible scheduleFree uniformsOpportunity for advancementEstate Sale Associate/LaborerGrand Rapids - Lake ShoreSeasonal Part Time with the potential for moreJoin a growing company with opportunity for advancementAt Blue Moon Estate Sales we pride ourselves in having the most friendly and helpful estate liquidators in...

  • Inside Sales Territory Manager

    2 weeks ago

    Grand Rapids, Michigan, United States Daikin Full time

    Position OverviewThe Inside Sales Territory Manager plays a crucial role in engaging with key accounts at Williams Distributing to enhance sales and foster stronger customer loyalty.This position focuses on boosting sales of HVAC products to smaller commercial accounts, catering to both prospective and existing clients. The individual will be accountable for...

  • Inside Territory Sales Manager

    4 weeks ago

    Grand Rapids, United States Daikin Full time

    Position Summary The Inside Territory Sales Manager actively engages with Williams Distributing House Accounts to grow sales and build a higher degree of customer loyalty. Increases sales of HVAC products to smaller accounts including commercial accounts for prospective and established customers. Is responsible for meeting established targets and quotas....

  • Inside Territory Sales Manager

    1 week ago

    Grand Rapids, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time

    Job DescriptionJob DescriptionPosition SummaryThe Inside Territory Sales Manager actively engages with Williams Distributing House Accounts to grow sales and build a higher degree of customer loyalty. Increases sales of HVAC products to smaller accounts including commercial accounts for prospective and established customers. Is responsible for meeting...

  • Inside Territory Sales Manager

    1 month ago

    Grand Rapids, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time

    Job DescriptionJob DescriptionPosition SummaryThe Inside Territory Sales Manager actively engages with Williams Distributing House Accounts to grow sales and build a higher degree of customer loyalty. Increases sales of HVAC products to smaller accounts including commercial accounts for prospective and established customers. Is responsible for meeting...

  • Parts Sales Associate

    1 month ago

    Grand Island, United States Rush Enterprises Full time

    The Parts Sales Associate services the back counter to ensure the technicians have the parts available to fulfill service orders. Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International,...

  • Retail Sales Associate

    3 months ago

    Grand Rapids, United States Boyne Resorts Full time

    A Retail Sales Assocaites typical job functions include the following: Welcome customers by greeting them and offering them assistance Assist customers by escorting them directly to racks and counters, and/or suggesting items Advise customers by pro Sales Associate, Retail Sales, Retail, Associate, Sales, Customer Service