Member Service Representative
2 weeks ago
Pima Federal Credit Union of Tucson, AZ is looking to hire a full-time Member Service Representative for our Digital Solutions Center. Do you have a strong work ethic, a positive outlook, and share in the credit union philosophy of "people helping people"? Do you have financial industry experience and are interested in starting a career with a stable, growing, and respected financial institution that offers opportunities for professional growth and advancement? Do you love finding the best solutions for your members and want to do so in a culture of teamwork and integrity? If so, please read on
MEMBER SERVICE REPRESENTATIVE POSITION
Our Member Service Representatives are enthusiastic about providing exceptional service to our members. This position has a universal role in our Digital Solutions Center, working seamlessly to assist our members' needs including loan processing, loan funding, and disclosures. Our Member Service Representatives promote financial products and services to improve our members' well-being. They always take the time to establish rapport with members and listen carefully so that the absolute best financial products and services can be recommended to meet our members' needs. Our Member Service Representatives are the voice of our credit union and the reason our members love banking with us
This position assists our membership with online banking inquiries, Zelle support, mobile and online support, debit card maintenance, and loan maintenance. This role also accepts loan applications via telephone. Member Service Representatives are expected to achieve individual and team goals and stay up-to-date on all credit union products and services. Being passionate about the value that credit unions offer is critical to this role so that you can enthusiastically promote our financial services to members.
QUALIFICATIONS FOR A MEMBER SERVICE REPRESENTATIVE
- High school diploma or equivalent.
- One year of financial institution experience as Teller or Member Service Representative or Call Center Representative, or similar role.
- Call Center Experience preferred.
- Intermediate level proficiency with computers and software applications including Microsoft Office Suite.
- Working knowledge of Symitar (Episys) preferred.
- Bilingual - English/Spanish (preferred).
ABOUT PIMA FEDERAL CREDIT UNION
In 1951, sixteen teachers pooled together $84 in deposits and founded our credit union with the common purpose of helping people. To this day, our common purpose still exists. We're here for our members and we thrive by delivering on our value promise of smart, simple, personal. We have stayed true to our roots as a not-for-profit financial cooperative whose main focus is providing the highest possible value to our membership in the simplest way. We are about relationships and not transactions. We are proud to be an Arizona Daily Star Reader's Choice winner.
As a full-time employee, you are eligible for Pima Federal's robust benefits package including:
- Insurance:
- Medical, dental, and vision - each benefit has a generous contribution from the credit union
- 100% company-paid life insurance, short-term disability, long-term disability, and employee assistance program (EAP)
- Access to other products such as two flexible spending account (FSA) options, critical illness insurance, accident coverage, and buy-up options on life insurance
- Retirement:
- 401(k) plan with company match
- 100% company-funded pension plan
- Generous paid time off policies, including 11 paid holidays
- Tuition Reimbursement
- Access to on-demand pay and on-on-one financial planning
- An award-winning wellness program
- Access to an on-site car repair service
In addition, you'll be part of Pima Federal's engaging culture, which includes employee appreciation events, paid volunteer time, and a healthy work-life balance. We are proud to have been recognized as a finalist in the Tucson Metro Chamber's Copper Cactus Awards for Best Place to Work in 2023 If this sounds like the next step in your financial industry career that you've been looking for, apply now
READY TO JOIN OUR TEAM?
If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application.
-
Member Service Representative
4 weeks ago
Tucson, United States Hughes Federal Credit Union Full timeMember Service Representative Job Summary: To assist members and potential members with their financial needs. Explains services which meet member financial needs, sets up new accounts, respond to problems, direct members to the appropriate personnel, and prepares loan documents. May have lending authority as assigned. Salary: $20.50 per hour About Us:...
-
Member Service Representative Overnight
3 months ago
Tucson, United States Planet Fitness Full timeMEMBER SERVICES REPRESENTATIVE Location : Marana , AZ Type : Full Time Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet...
-
Member Service Representative
1 month ago
Tucson, United States Hughes Federal Credit Union Full timeJob DescriptionJob DescriptionMember Service RepresentativeJob Summary:To assist members and potential members with their financial needs. Explains services which meet member financial needs, sets up new accounts, respond to problems, direct members to the appropriate personnel, and prepares loan documents. May have lending authority as assigned.Salary:...
-
Member Service Representative
2 months ago
Tucson, United States Planet Fitness - PFNoCritics Full timeJob DescriptionJob DescriptionMEMBER SERVICES REPRESENTATIVE (OVER NIGHT)Location: Marana, AZType: Part TimeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and...
-
Member Service Representative Overnight
3 months ago
Tucson, United States Planet Fitness - PFNoCritics Full timeJob DescriptionJob DescriptionMEMBER SERVICES REPRESENTATIVELocation: Marana , AZType: Full TimeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet...
-
Member Service Representative
2 months ago
Tucson, United States Planet Fitness - PFNoCritics Full timeMEMBER SERVICES REPRESENTATIVE (OVER NIGHT)Location: Marana, AZType: Part Time Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet members,...
-
Member Service Representative
3 months ago
Tucson, United States Planet Fitness - PFNoCritics Full timeJob DescriptionJob DescriptionMEMBER SERVICES REPRESENTATIVE (ON CALL)Location: Marana AzType: Part TimeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and...
-
Member Service Representative
2 months ago
Tucson, United States Pima Federal Credit Union Full timePima Federal Credit Union of Tucson, AZ is looking to hire a full-time Member Service Representative. Do you have a strong work ethic, a positive outlook, and share in the credit union philosophy of "people helping people"? Do you have financial industry experience and are interested in starting a career with a stable, growing, and respected financial...
-
Member Service Representative
2 months ago
Tucson, United States Pima Federal Credit Union Full timeJob DescriptionJob DescriptionPima Federal Credit Union of Tucson, AZ is looking to hire a full-time Member Service Representative. Do you have a strong work ethic, a positive outlook, and share in the credit union philosophy of "people helping people"? Do you have financial industry experience and are interested in starting a career with a stable, growing,...
-
Member Service Representative
3 months ago
Tucson, United States Planet Fitness - PFNoCritics Full timeMEMBER SERVICES REPRESENTATIVE (ON CALL)Location: Marana Az Type: Part TimeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet members, prospective...
-
Member Service Representative
2 months ago
Tucson, United States Pima Federal Credit Union Full timePima Federal Credit Union of Tucson, AZ is looking to hire a full-time Member Service Representative. Do you have a strong work ethic, a positive outlook, and share in the credit union philosophy of "people helping people"? Do you have financial industry experience and are interested in starting a career with a stable, growing, and respected financial...
-
Member Service Representative
2 weeks ago
Tucson, United States Pima Federal Credit Union Full timeJob DescriptionJob DescriptionMember Service Representative (Digital Solutions Center) Pima Federal Credit Union of Tucson, AZ is looking to hire a full-time Member Service Representative for our Digital Solutions Center. Do you have a strong work ethic, a positive outlook, and share in the credit union philosophy of "people helping people"? Do you have...
-
Member Services Representative
2 weeks ago
Tucson, Arizona, United States Hughes Federal Credit Union Full timeMember Contact Specialist Position Overview: The Member Contact Specialist plays a crucial role in delivering exceptional service to members, staff, and external partners through incoming calls to the Credit Union. Compensation: $19.50/Hour About Our Organization: Hughes Federal Credit Union is committed to enhancing the financial well-being of our members....
-
Member Services Representative
2 weeks ago
Tucson, Arizona, United States Hughes Federal Credit Union Full timeMember Contact Specialist Position Overview: The role involves serving as a vital team member to assist clients, colleagues, and external parties with incoming calls directed to the Credit Union. Compensation: $19.50/Hour About Hughes Federal Credit Union: We are committed to making a positive impact on our members' financial well-being. Our dedication to...
-
Member Services Representative
2 weeks ago
Tucson, Arizona, United States Hughes Federal Credit Union Full timeJob OverviewMember Contact SpecialistKey Responsibilities:Provide assistance to members, staff, and external parties through incoming calls.Achieve established call volume targets.Conduct verification of member identification.Address and resolve inquiries and issues.Direct callers to the relevant departments as needed.Accurately update member records.Manage...
-
Member Services Representative
2 weeks ago
Tucson, Arizona, United States Achieve Full timeJob OverviewCompany Overview:Achieve is a prominent digital personal finance organization dedicated to assisting individuals in enhancing their financial well-being. We offer tailored financial solutions that empower our members to transition from financial struggles to stability. Utilizing advanced data analytics, our services encompass personal loans, home...
-
Member Services Representative
2 weeks ago
Tucson, Arizona, United States Hughes Federal Credit Union Full timeJob OverviewMember Contact SpecialistKey Responsibilities:Provide assistance to members, team members, and external parties through incoming calls.Achieve targeted call volume metrics.Conduct verification of member identities.Address and resolve inquiries and issues.Direct callers to the suitable departments.Accurately update member records.Process...
-
Member Services Representative
2 weeks ago
Tucson, Arizona, United States Hughes Federal Credit Union Full timeJob OverviewMember Contact SpecialistKey Responsibilities:Provide assistance to members, staff, and external parties through incoming calls.Achieve established call volume targets.Conduct verification of member identities.Address and resolve inquiries and issues.Direct callers to the relevant departments as needed.Accurately update member records.Process...
-
Member Services Representative
2 weeks ago
Tucson, Arizona, United States Hughes Federal Credit Union Full timeJob OverviewMember Contact SpecialistKey Responsibilities:Provide assistance to members, staff, and external parties through incoming calls.Achieve established call volume targets.Conduct identification verification processes.Address and resolve inquiries and issues.Direct callers to the relevant departments as needed.Accurately update member records.Manage...
-
Customer Service Representative
3 weeks ago
Tucson, United States MTM Full timeCustomer Service Representative is the frontline representative and image of Medical Transportation Management (MTM). The Customer Service Representative will handle a variety of tasks which will increase in complexity as the Customer Service Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients, and...