Guest Experience Specialist

2 weeks ago


Newark, United States Manpower Inc Full time

Our client in the hospitality industry is seeking a Guest Experience Specialist to join their team. As a Guest Experience Specialist, you will be part of the Facilities team supporting building spaces to enhance the experience of all parties. The ideal candidate will have outstanding customer service skills, be self-motivated, and detail-oriented.

Job Title: Guest Experience Specialist

Location: Newark, NJ

Pay Range: $25-$30/hourly

What's the Job?

  • Provide excellent customer service to all internal and external visitors.
  • Manage all front of house services and appropriately direct incoming queries.
  • Plan and assist with physical setup of events and meeting spaces including furniture, signage, and equipment.
  • Maintain and update daily records of space and room bookings as well as up-to-date event calendars.
  • Support other facilities team services as required.
What's Needed?
  • Outstanding customer service skills with the ability and confidence to communicate to customers at all levels, both written and verbal.
  • Self-motivated with a confident and energetic attitude.
  • Ability to work with other team members and act as an ambassador of the team.
  • Detail oriented and organized.
  • PC literate with proven ability to manage daily activities using various platforms.
What's in it for me?
  • Competitive pay rate.
  • Opportunity to work in a dynamic and fast-paced environment.
  • Chance to interact with a large variety of teams and provide excellent customer service.
  • Opportunity to enhance your skills in reception, concierge, or related field.
  • Potential for growth within the company.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells -creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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