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Call Center Representative
2 months ago
Department: Createify Form
Employment Type: Full Time
Location: Kansas City, MO
Compensation: $850 - $1,250 / week
Description
Job Title: Call Center Representative
Company: Createify Form
Location: Kansas City
Position Type: Full-time
Salary Range: $850 - $1250 per week
Job Overview:
We are is seeking a dedicated Call Center Representative to join our dynamic team. The successful candidate will be responsible for handling inbound and outbound calls, providing exceptional customer service, resolving customer issues, and ensuring customer satisfaction.
Key Responsibilities
- Answer and manage a high volume of inbound and outbound calls.
- Address customer inquiries, concerns, and issues promptly.
- Provide detailed product and service information to customers.
- Maintain accurate records of customer interactions.
- Collaborate with team members to resolve complex issues.
- Follow company policies and procedures.
- High school diploma or equivalent; associate or bachelor's degree preferred.
- Previous experience in a call center or customer service role.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Proficiency in using computer systems and software.
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement savings plan
- Professional development opportunities
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