Sales Account Manager

4 weeks ago

Franklin, United States Logo Brands Full time

Job Type Full-timeDescriptionAre you an avid college and professional sports fan? Would you love a sales job with some variety where you are asked, at times, to step out of your normal day-to-day tasks and help a teammate in another department, like the warehouse trying to get a rush shipment out? Would you like to work in a fun, casual environment, with an employer who has been named a Top Workplace by The Tennessean 6 out of last 7 years?? Are you interested in working for a fast-growing, high-paced company?If this sounds appealing, you might be a great Sales Account Manager for us at Logo Brands Logo Brands is a family owned business that has grown from a small two car garage, to 200,000 square feet of office and warehouse space here in Franklin, TN. We currently sit as the #1 licensee for hard goods sports products.Position SummarySales Account Managers serve as a liaison between Logo Brands and its customers. They perform a number of responsibilities related to engaging new and existing clients, with the goal of generating sales and retaining customers. Some day-to-day tasks performed by sales support representatives might include handling regular calls and emails from clients; overseeing sales support for a specific territory; and communicating with other individuals and departments within their organization as needed. Sales account managers also help resolve any customer issues in a timely and efficient manner.RequirementsTalents and ResponsibilitiesInteract with clients, resolve problems, and provide information and support.Perform, organize, and streamline operational tasks to reduce the potential for errors.Acts as liaison between outside sales and customers by keeping in contact with prospective clients throughout the sale.Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, compliance, and coordinating with other departments to resolve inquires.Providing service and product feedback to relevant departmentsMaintaining a strong knowledge of products and servicesAbility to solve problems and taking action where possible as well as escalating when necessaryQualificationsAbility to execute tasks at a high level of speed and accuracyAbility to communicate succinctly and effectively through verbal and written communicationAbility to self-manage all assigned tasks in a methodical, detail-oriented mannerAbility to work with, and support, all types of personalities on a personal and professional levelAbility to increase one's capacity and knowledge base year after yearAbility to build and maintain customer relationships to ensure brand loyalty through frictionless customer serviceAbility to take ownership and accountability for actions.Education / Experience / Preferred SkillsUniversity or Collegiate level degree; or equivalent combination of education and experience.Experience working in a sales support role, but not requiredExperience working in SAP, but not requiredKnowledge of collegiate and professional sports teams a plus.Experience with Microsoft family of products: Outlook, Excel, WordExcellent communication skills whether verbal or writtenPlease note, the start date for this role is currently uncertain. We are working to finalize a timeline for hiring, and we anticipate that the start date will be in the next few months. We will provide regular updates to all candidates throughout the hiring process.

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