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Sales Application Engineer
2 months ago
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At Modine, we are engineering a cleaner, healthier world. Building on more than 100 years of excellence in thermal management, we provide trusted systems and solutions that improve air quality and conserve natural resources. More than 13,000 employees are at work in every corner of the globe, delivering the solutions our customers need, where they need them. Our Climate Solutions and Performance Technologies segments support our purpose by improving air quality, reducing energy and water consumption, lowering harmful emissions and enabling cleaner running vehicles and environmentally-friendly refrigerants. Modine is a global company headquartered in Racine, Wisconsin (USA), with operations in North America, South America, Europe and Asia. For more information about Modine, visit www.modine.com.
Position Description
You will ensure that all reasonable customer requirements are met with regards to specific and specialized engineering needs and commercial aspects such as pricing and customer service. Requires a high level of communication skill to present an efficient and courteous presence for the customer. Additional production and product development projects will add a level of integration into the complete sales/production process. You will gain sales and marketing knowledge along with Product Engineering experience.
Key Responsibilities
Serve as contact for Data Center Hyperscale accounts, providing both technical and commercial assistance
Assist in the selection of products specific to applications and/or materials of construction designated by the customer
Assist in customer trainings related to standard products (Chillers, CRAH, CDU)
Address plant drawing, design and manufacturability issues with product engineers
Coordinate customer pricing adjustments
Screen new customer orders and requests
Work with Customer Service Representatives to address customer needs such as ship dates, VOC’s, and other plant-related tasks
Coordinate Engineering Change Requests (ECRs)
Coordinate with Product Engineering on customer specific request
Required Education & Qualifications
4-year engineering degree or equivalent job experience
Eager to learn, driven, hard-working, task focused, goal oriented, and a team player
Experience in Heat Transfer is preferred, Chiller or CRAH background is a plus
Excellent verbal, written and analytical skills
Technical aptitude with great attention to detail
Good working knowledge of Microsoft Office is required
Computer aptitude and the ability to learn Modine SAP system
CAD drafting and the ability to create concept drawings is a plus
Experience in Customer Service, Manufacturing, or managing accounts is a plus
Modine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Modine provides a competitive benefit package, which could include paid vacation, short term disability, 401(k), health, dental, vision, life insurance, flex spending benefits, tuition reimbursement, Health Savings Account and much more. Human Resources will provide more detail upon your hiring.
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