Full Time Call Center Agent
10 hours ago
Call Center Agents at TelAssist provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.
Customer service experience is a plus, but not required.
This is an in office position.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
To be successful in this role, you must have:
- A welcoming voice with an upbeat tone
- Strong command of the English language with good spelling and grammar
- Computer skills in a Windows based environment
- Good attendance
- The ability to type 35 words per minute or more
- Employee Stock Ownership
- Full Medical, Dental, and Vision Benefits
- Paid Vacation
- Traditional 401K with company matching
- Free Life Insurance policy
- Legal Assistance
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18 / Hour.
Shifts Offered:
- Full Time - 40 hours per week, 10 hour shifts
- Must be available to work a weekend day (Sat or Sun each week)
Training will last approximately one week. On your second week, you will move to your new set schedule.
TelAssist is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today
-
Call Center Agent
2 months ago
Chicago, United States The Chicago Lighthouse Full timeCall Center Agents will be responsible for providing high quality customer service assistance when responding to customer inquiries. Call Center Agents will be responsible for assuring speedy resolution of inquiries utilizing all available resources. Call Center, Agent, Customer Service, Technology
-
Call Center Customer Service Agent
1 month ago
Chicago, United States Emerald Logistix Full timeAbout Core X Plug: Core X Plug's approach combines integrated multi-channel strategies to maximize brand exposure, reach, and customer engagement, with a strong emphasis on data-driven decision making to optimize marketing efforts, target specific audience segments, and deliver measurable results. Job Description: The Call Center Customer Service Agent is...
-
Call Center Customer Service Agent
6 days ago
Chicago, United States Emerald Logistix Full timeAbout Core X Plug: Core X Plug's approach combines integrated multi-channel strategies to maximize brand exposure, reach, and customer engagement, with a strong emphasis on data-driven decision making to optimize marketing efforts, target specific audience segments, and deliver measurable results. Job Description: We are seeking a motivated and...
-
Call Center Agent, Level II
2 months ago
Chicago, United States Evangelical Lutheran Church in America Full timeJob Type Full-time Description About the ELCA The ELCA is one of the largest Christian denominations in the United States, with 3 million members in more than 8,700 worshipping communities across the 50 states and in the Caribbean region (Puerto Rico and the U.S. Virgin Islands). With a vision to live in a world experiencing the difference God's grace and...
-
Call Center Agent
2 weeks ago
Chicago, United States The Chicago Lighthouse Full timeJob DetailsJob Location Chicago, IL Remote Type Fully Remote Position Type Full Time Education Level High School/GED Salary Range $18.50 - $18.50 Hourly Travel Percentage None Job Shift Day Job Category Customer Service Job DescriptionSTATEMENT OF PURPOSE: Call Center Agent will be responsible for providing high quality customer service assistancewhen...
-
Contact Center Agent
1 month ago
Chicago, United States The Chicago Lighthouse Full timeThe Medical Contact Center Agent will be responsible for outbound and inbound calls, voicemails, and emails to/from insurance plan members in a high-performance contact center environment. This position requires high quality customer service assistan Agent, Health, Team Member, Technology, Insurance
-
Call Center Team Lead
4 weeks ago
Chicago, United States The Chicago Lighthouse Full timeJob DetailsJob Location Chicago, IL Remote Type Hybrid Position Type Full Time Education Level High School/GED Salary Range $20.50 - $20.50 Hourly Travel Percentage None Job Shift Any Job Category Admin - Clerical Job DescriptionSTATEMENT OF PURPOSE: The Call Center Team Lead position is responsible for supporting the Call Center Operations Leadership Team...
-
Call Center Quality Assurance Expert
1 week ago
Chicago, Illinois, United States LaSalle Network Full timeJob Title:Call Center Quality Assurance ExpertAbout Us:We are a rapidly growing lending company based in downtown Chicago, seeking a skilled Call Center Quality Assurance Expert to join our team. Our organization values excellence and continuous improvement, providing opportunities for growth and future promotions.Responsibilities:Evaluate communication...
-
Call Center Representative
2 months ago
Chicago, United States The LaSalle Group Full timeOur client, a leading company located in Chicago, is on the lookout for Call Center Representatives to become part of their team! This is a fantastic opportunity for driven, customer-oriented individuals eager to develop their skills in a dynamic setting. If you excel in customer service and love tackling challenges, this position is ideal for you. Call...
-
Call Center Representative
2 months ago
Chicago, United States Elevation Academy Full timeJob Title: Call Center RepresentativeDepartment: Customer ServiceReports To: Call Center SupervisorJob SummaryAs a Call Center Representative, you will be the primary point of contact for customers, providing support, answering questions, resolving issues, and ensuring an excellent customer experience. This role requires strong communication skills,...
-
Call Center Representative
1 week ago
Chicago, United States William Everett Full timeWilliam Everett is a 10+ year certified minority and women-owned business enterprise headquartered in Chicago. William Everett consulting is trusted by institutions, governments, and Fortune 500 technology companies to help them adapt, evolve, and improve performance.We are currently seeking a full-time Call Center Representative to join our Parking...
-
Call Center Representative
5 days ago
Chicago, United States William Everett Full timeWilliam Everett is a 10+ year certified minority and women-owned business enterprise headquartered in Chicago. William Everett consulting is trusted by institutions, governments, and Fortune 500 technology companies to help them adapt, evolve, and improve performance. We are currently seeking a full-time Call Center Representative to join our Parking...
-
Call Center Representative
3 weeks ago
Chicago, United States Emerald Logistix Full timeAbout Core X Plug: Core X Plug's approach combines integrated multi-channel strategies to maximize brand exposure, reach, and customer engagement, with a strong emphasis on data-driven decision making to optimize marketing efforts, target specific audience segments, and deliver measurable results. Job Description: The Call Center Representative is...
-
Call Center Representative
1 week ago
Chicago, United States TEKsystems Full timeJob DescriptionJob DescriptionDescriptionContractor will assist with servicing clients by responding to inquiries about the bank's products and services.Take inbound callsPlace outbound callsUpdate client profilesAnswer general inquiriesHours: Hybrid to Chicago M-F 8AM-5PMSkills & QualificationsCall Center ExperienceCustomer Service RepresentativeHigh...
-
Call Center Representative
2 weeks ago
Chicago, United States TEKsystems Full timeJob DescriptionJob DescriptionDescriptionContractor will assist with servicing clients by responding to inquiries about the bank's products and services.Take inbound callsPlace outbound callsUpdate client profilesAnswer general inquiriesHours: Hybrid to Chicago M-F 8AM-5PMSkills & QualificationsCall Center Experience Customer Service RepresentativeHigh...
-
Call Center Associate
5 months ago
Chicago, United States Restore Hyper Wellness Full timeCall Center Associate Description Restore is seeking a Call Center Associate to join our dynamic team. If you thrive in a fast-paced environment and have a passion for health and wellness, we want to meet you. As a Call Center Associate, you'll play a vital role in cultivating and maintaining the Restore culture. We're looking for a team-oriented individual...
-
Administrative Assistant 2
2 weeks ago
Chicago, United States Rush University Medical Center Full timeLocation: Chicago, IL Hospital: RUSH University Medical Center Department: Rush Alzheimers Dis Ctr-ResFac Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM) Summary: The Rush Alzheimer's Disease Center is looking for an Administrative Assistant II to support the Rush Alzheimer's Disease...
-
Call Center Representative
1 month ago
Chicago, United States Ajilon Full timeAjilon - JobID: 2C599085-05C8-4301-AD1A-3411E9ABDFA3 [Call Center Representative] As a Call Center Representative at Ajilon, you'll: Receive high volume inbound calls (50-100 calls daily); Answer customer questions or direct them to the correct people; Perform light troubleshooting of mechanical or electrical products; Assist customers with payments over the...
-
Call Center Representative
2 months ago
Chicago, United States Aglow Sports Konsult Full timeAbout the job Call Center Representative We are currently seeking an experienced Call Center Representative to support our various administrative and organizational tasks. You are the first point of contact for our valued members. As part of a fast-paced 24/7 operation, you'll have the rewarding opportunity to deliver a totally satisfying member experience...
-
Licensed Insurance Agent
2 months ago
Chicago, United States Lamarque Agency Full timeWe have a supportive and innovative company culture that is fully remote, as we offer top-tier training.We sell simplified issue life insurance to homeowners concerned about making their mortgage payments if something happens to them (death, disability, etc..) We also offer retirement income and savings strategies as well as debt consolidation plans. We work...