Call Center Representative

3 days ago


Chicago, United States Emerald Logistix Full time
About Core X Plug:

Core X Plug's approach combines integrated multi-channel strategies to maximize brand exposure, reach, and customer engagement, with a strong emphasis on data-driven decision making to optimize marketing efforts, target specific audience segments, and deliver measurable results.

Job Description:
The Call Center Representative is responsible for managing large volumes of inbound and outbound calls, addressing customer inquiries, and providing high-quality service. This role requires a friendly, patient individual who can handle customer interactions effectively and maintain professionalism under pressure..

Pay Range:

$1050 - $1350 weekly

Responsibilities:
  • Answer and respond to customer calls promptly and courteously
  • Address customer inquiries and resolve issues efficiently
  • Maintain accurate records of customer interactions and transactions
  • Follow company scripts and guidelines while customizing responses as necessary
  • Provide information about products and services and suggest suitable solutions
  • Escalate complex issues to the appropriate departments as needed
  • Achieve call center targets and performance metrics
  • Collaborate with team members to enhance the customer experience
  • Update customer databases and ensure information is accurate and up-to-date
Qualifications:
  • High school diploma or equivalent
  • Previous experience in a call center or customer service role is a plus
  • Strong communication and listening skills
  • Ability to multitask, prioritize, and manage time effectively
  • Proficient in basic computer applications and CRM software
  • Problem-solving skills and the ability to think on your feet
  • Positive attitude and a team-oriented approach
Benefits:
  • Competitive salary
  • Health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off (PTO) and holidays
  • Employee wellness programs
  • Training and development opportunities
  • Opportunity for career advancement


  • Chicago, United States Ajilon Full time

    Ajilon - JobID: 2C599085-05C8-4301-AD1A-3411E9ABDFA3 [Call Center Representative] As a Call Center Representative at Ajilon, you'll: Receive high volume inbound calls (50-100 calls daily); Answer customer questions or direct them to the correct people; Perform light troubleshooting of mechanical or electrical products; Assist customers with payments over the...


  • Chicago, United States Elevation Academy Full time

    Job Title: Call Center RepresentativeDepartment: Customer ServiceReports To: Call Center SupervisorJob SummaryAs a Call Center Representative, you will be the primary point of contact for customers, providing support, answering questions, resolving issues, and ensuring an excellent customer experience. This role requires strong communication skills,...


  • Chicago, United States The LaSalle Group Full time

    Our client, a leading company located in Chicago, is on the lookout for Call Center Representatives to become part of their team! This is a fantastic opportunity for driven, customer-oriented individuals eager to develop their skills in a dynamic setting. If you excel in customer service and love tackling challenges, this position is ideal for you. Call...


  • Chicago, United States Fresh Form Draft Full time

    Call Center RepresentativeDepartment: Initial Communications Employment Type: Full Time Location: Chicago, IL Compensation: $18.50 - $28.00 / hour Description Welcome to Initial Communications, the marketing company that's all about making your business shine! We're a team of energetic and creative professionals who are passionate about helping our clients...


  • Chicago, United States Aglow Sports Konsult Full time

    About the job Call Center Representative We are currently seeking an experienced Call Center Representative to support our various administrative and organizational tasks. You are the first point of contact for our valued members. As part of a fast-paced 24/7 operation, you'll have the rewarding opportunity to deliver a totally satisfying member experience...


  • Chicago, United States Fresh Form Draft Full time

    Call Center RepresentativeDepartment: Setup Winks Employment Type: Full Time Location: Chicago, IL Compensation: $17.50 - $23.00 / hour DescriptionJob Summary: We are seeking a dedicated and enthusiastic Call Center Representative to join our customer service team. The ideal candidate will be responsible for handling incoming and outgoing customer calls,...


  • Chicago, United States Advantus Home Care Full time

    Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer...


  • Chicago, United States Fresh Form Draft Full time

    DescriptionWelcome to Initial Communications, the marketing company that's all about making your business shine! We're a team of energetic and creative professionals who are passionate about helping our clients succeed.Job Description:    As a Call Center Representative at Initial Communications, you will be the first point of contact for our clients'...


  • Chicago, United States Fresh Form Draft Full time

    DescriptionJob Summary:We are seeking a dedicated and enthusiastic Call Center Representative to join our customer service team. The ideal candidate will be responsible for handling incoming and outgoing customer calls, addressing inquiries, resolving issues, and providing information about products and services. This position requires excellent...


  • Chicago, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionAre you passionate about delivering exceptional patient experiences and fluent in Spanish? We're looking for a dedicated Bilingual (Spanish Speaking) Call Center Representative. This role is ideal for someone with healthcare experience who thrives in a fast-paced environment and enjoys helping patients feel comfortable and...


  • Chicago, United States Amergis Full time

    Are you an experienced Customer Service Representative with a background in Medicare, Medicaid, or the healthcare industry? Are you skilled in handling inbound and outbound calls, resolving customer inquiries, and providing exceptional service? If so, we have an exciting opportunity for you to join our team as a Bilingual Customer Service Representative! ...


  • Chicago, Illinois, United States Evangelical Lutheran Church in America Full time

    About the PositionThe Evangelical Lutheran Church in America is seeking a skilled Call Center Agent - Level II to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and promoting our products and services.ResponsibilitiesRespond to customer...


  • Chicago, United States Amergis Full time

    Amergis Healthcare Staffing is seeking a Bilingual Call Center Rep. to provide service and support to our customers. This individual interacts with customers to provide information in response to customer inquiries and handle/resolve complaints. Responsibilities: + Respond to inbound calls from members regarding Medicare and Medicaid benefits, eligibility,...

  • Call Center Team Lead

    1 month ago


    Chicago, United States The Chicago Lighthouse Full time

    Job DetailsJob Location Chicago, IL Remote Type Hybrid Position Type Full Time Education Level High School/GED Salary Range $19.50 - $19.50 Hourly Travel Percentage None Job Shift Any Job Category Admin - Clerical Job DescriptionSTATEMENT OF PURPOSE: The Call Center Team Lead position is responsible for supporting the Call Center Operations Leadership Team...

  • Call Center Agent

    2 months ago


    Chicago, United States The Chicago Lighthouse Full time

    Call Center Agents will be responsible for providing high quality customer service assistance when responding to customer inquiries. Call Center Agents will be responsible for assuring speedy resolution of inquiries utilizing all available resources. Call Center, Agent, Customer Service, Technology

  • Call Center Associate

    4 months ago


    Chicago, United States Restore Hyper Wellness Full time

    Call Center Associate Description Restore is seeking a Call Center Associate to join our dynamic team. If you thrive in a fast-paced environment and have a passion for health and wellness, we want to meet you. As a Call Center Associate, you'll play a vital role in cultivating and maintaining the Restore culture. We're looking for a team-oriented individual...


  • Chicago, United States Self-Help Federal Credit Union Full time

    WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we're committed to economic justice! Economic Justice means that all communities have...


  • Chicago, United States Midwest Vision Partners Full time

    Primary responsibilities for the Quality Specialist role will be to support our internal and offshore call centers Quality strategies by analyzing and improving contact center team members quality and knowledge. The incumbent will support and may solely facilitate basic new hire training for the successful hand off to their future leader. Additionally, the...


  • Chicago, United States EmergencyMD Full time

    Primary responsibilities for the Quality Specialist role will be to support our internal and offshore call centers Quality strategies by analyzing and improving contact center team members quality and knowledge. The incumbent will support and may solely facilitate basic new hire training for the successful hand off to their future leader. Additionally, the...


  • Chicago, United States Midwest Vision Partners Full time

    Primary responsibilities for the Quality Specialist role will be to support our internal and offshore call centers Quality strategies by analyzing and improving contact center team members quality and knowledge. The incumbent will support and may solely facilitate basic new hire training for the successful hand off to their future leader. Additionally, the...