Call Center Representative

5 days ago


Chicago, United States Aglow Sports Konsult Full time

About the job Call Center Representative

We are currently seeking an experienced Call Center Representative to support our various administrative and organizational tasks.

You are the first point of contact for our valued members. As part of a fast-paced 24/7 operation, you'll have the rewarding opportunity to deliver a totally satisfying member experience by ensuring members are heard, understood, and given the immediate attention they deserve. To empower you in this crucial role, we provide comprehensive training, equipping you with the knowledge needed to deliver legendary service.

Growth and advancement opportunities

What You Will Do:

Field incoming calls from clients requiring about our service.

Understand the nature of the reason for contact, and document the details promptly and accurately.

Maintain a compassionate and composed demeanor, especially during high-intensity calls.

Relay critical information to the internal and external teams to expedite the any process.

Succeed in a structured environment where performance goals are set and measured, driving member satisfaction.

Work-From-Home Requirements:

Dedicated, quiet workspace without interruptions.

You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.

Demonstrated ability to uphold productivity and confidentiality in a remote setting.

Regular attendance in virtual team meetings and training sessions.

Availability during standard business hours and flexibility for possible shift adjustments.

What You Will Need:

Prior customer service experience. Call Center experience is preferred. Bilingual skills, especially in Spanish, are a plus.

Ability to provide excellent customer service and thrive in a high-volume call environment.

Excellent communication skills, both verbal and written.

Empathy and a strong desire to help those in distress.

Advanced computer and multi-tasking skills with the ability to talk and type at the same time and navigate multiple systems and screens.

Comprehensive understanding of maps, GPS systems, and traffic safety rules.

Proficiency in Microsoft Teams and Outlook.

High School diploma, GED or equivalent.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide clients peace of mind and value.

If you believe you have the skills, experience, and drive to excel in this role, we encourage you to apply.



  • Chicago, Illinois, United States Erie Family Health Center Full time

    Job Title: Call Center Representative Job Summary: Erie Family Health Center is seeking a highly skilled and customer-focused Call Center Representative to join our Patient Access Team. As a key member of our team, you will be responsible for scheduling appointments, verifying patient information, and providing exceptional customer service to our...


  • Chicago, Illinois, United States Erie Family Health Center Full time

    Job Title: Call Center RepresentativeErie Family Health Center is seeking a highly skilled Call Center Representative to join our Patient Access Team. As a key member of our team, you will be responsible for scheduling appointments, verifying patient information, and providing exceptional customer service to our patients.Key Responsibilities:Schedule...


  • Chicago, United States Elevation Academy Full time

    Job Title: Call Center RepresentativeDepartment: Customer ServiceReports To: Call Center SupervisorJob SummaryAs a Call Center Representative, you will be the primary point of contact for customers, providing support, answering questions, resolving issues, and ensuring an excellent customer experience. This role requires strong communication skills,...


  • Chicago, United States The LaSalle Group Full time

    Our client, a leading company located in Chicago, is on the lookout for Call Center Representatives to become part of their team! This is a fantastic opportunity for driven, customer-oriented individuals eager to develop their skills in a dynamic setting. If you excel in customer service and love tackling challenges, this position is ideal for you. Call...


  • Chicago, United States Fresh Form Draft Full time

    Call Center RepresentativeDepartment: Initial Communications Employment Type: Full Time Location: Chicago, IL Compensation: $18.50 - $28.00 / hour Description Welcome to Initial Communications, the marketing company that's all about making your business shine! We're a team of energetic and creative professionals who are passionate about helping our clients...


  • Chicago, United States Emerald Logistix Full time

    About Core X Plug: Core X Plug's approach combines integrated multi-channel strategies to maximize brand exposure, reach, and customer engagement, with a strong emphasis on data-driven decision making to optimize marketing efforts, target specific audience segments, and deliver measurable results. Job Description: The Call Center Representative will handle...


  • Chicago, United States Fresh Form Draft Full time

    Call Center RepresentativeDepartment: Setup Winks Employment Type: Full Time Location: Chicago, IL Compensation: $17.50 - $23.00 / hour DescriptionJob Summary: We are seeking a dedicated and enthusiastic Call Center Representative to join our customer service team. The ideal candidate will be responsible for handling incoming and outgoing customer calls,...


  • Chicago, United States Advantus Home Care Full time

    Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer...


  • Chicago, United States Fresh Form Draft Full time

    DescriptionWelcome to Initial Communications, the marketing company that's all about making your business shine! We're a team of energetic and creative professionals who are passionate about helping our clients succeed.Job Description:    As a Call Center Representative at Initial Communications, you will be the first point of contact for our clients'...


  • Chicago, United States Alliant Credit Union Full time

    Handle member inquires of moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools and taking call types such as online banking, loan inquiries, stop payments, debit card issues, cre Call Center, Representative, Customer Service, Banking


  • Chicago, United States Ascensus Full time

    Ascensus is the largest independent retirement and Government Savings services provider in the US, helping over 13+ million of Americans save for the future. We are looking for client-focused talent who have service as part of their DNA, rather than just part of a job. We take serving our clients seriously and need individuals who want to learn our business,...


  • Chicago, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionAre you passionate about delivering exceptional patient experiences and fluent in Spanish? We're looking for a dedicated Bilingual (Spanish Speaking) Call Center Representative. This role is ideal for someone with healthcare experience who thrives in a fast-paced environment and enjoys helping patients feel comfortable and...


  • Chicago, United States NTT DATA Full time

    We are currently seeking a Bi-lingual Call Center Senior Representative to join our team in CHICAGO, Illinois (US-IL), United States (US). Responsibilities: Respond to and service customer calls via an inbound ACD system or emails via an email routin Call Center, Representative, Senior, Internet, Customer Service, Technology


  • Chicago, United States Esperanza Health Centers Full time

    Determines nature of calls, takes and relays messages, completes daily message logs and responds to routine inquiries following established procedures. Ensures exceptional customer service is offered to all patients and visitors using the AIDET princ Patient, Call Center, Representative, Service, Retail, Healthcare


  • Chicago, United States TEKsystems Full time

    Description: Contractor will assist with servicing clients by responding to inquiries about the bank's products and services. Contractor’s Role: Communicates with retirees regarding products and services. Skills: Call center, Customer support, Customer service, Customer service skills Top Skills Details: Call center,Customer...


  • Chicago, United States Amergis Full time

    Are you an experienced Customer Service Representative with a background in Medicare, Medicaid, or the healthcare industry? Are you skilled in handling inbound and outbound calls, resolving customer inquiries, and providing exceptional service? If so, we have an exciting opportunity for you to join our team as a Bilingual Customer Service Representative! ...


  • Chicago, United States William Everett Full time

    We are currently seeking a full-time Bilingual Customer Service Representative to join our Parking Management team! The Bilingual Customer Service Representative is responsible for taking incoming calls for our Parking Management Program. The successful candidate will become a key member of the delivery team and contribute to the parking management office...


  • Chicago, United States William Everett Full time

    We are currently seeking a full-time Bilingual Customer Service Representative to join our Parking Management team! The Bilingual Customer Service Representative is responsible for taking incoming calls for our Parking Management Program. The successful candidate will become a key member of the delivery team and contribute to the parking management office...


  • Chicago, United States William Everett Full time

    We are currently seeking a full-time Bilingual Customer Service Representative to join our Parking Management team! The Bilingual Customer Service Representative is responsible for taking incoming calls for our Parking Management Program. The successful candidate will become a key member of the delivery team and contribute to the parking management office...

  • Call Center Agent

    4 weeks ago


    Chicago, United States DS Bus Lines Full time

    Embark on a rewarding career journey with us – a company proudly recognized as one of the Great Places to Work in 2023-2024! The Customer Service Representative will provide excellent customer service to inquiring parties and direct inquiries to the appropriate internal resources as they are received. They will provide customers, clients, and others with...