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Onsite Specialist Trainer

4 months ago

Houston, United States Stryker Full time

Work Flexibility: Onsite

Essential Functions:

  • Lead day-to-day training and assist with onboarding activities for Onsite new hires.
  • Support in delivering refresher training for Onsite.
  • Establish and enforce expectations for all Houston Training Center attendees and visitors to maintain a safe, respectful, and inclusive classroom environment.
  • Support curriculum development and continuous improvement of training delivery and design.
  • Support documentation of training reports and provide Specialist feedback to Onsite Ops Leadership.
  • Utilize creative and problem-solving skills to engage and accommodate the learning needs of Onsite new hires.
  • Attend Train the Trainer Training to utilize, apply and continuously improve Onsite teaching methodologies for adult learning.
  • Collaborate with all other functions within Onsite.
  • Assign, and grade perquisites, quizzes, practical and final exams during scheduled class weeks.
  • Administer surveys to gauge the effectiveness of training at the completion of each class.
  • Assist in maintaining records of new hire training attendance, Grade Point Averages, and Net Promoter Scores.
  • Provide coaching, guidance, and mentorship to all Specialists within Onsite to encourage and support performance.
  • Responsible for addressing training performance concerns with trainees and their direct supervisors.
  • Support customer and staff visits to the Houston Training Center.
  • Maintain overall in-depth knowledge of products and equipment manufactured by Stryker, with strong emphasis on Endoscopy.
  • Partner with Sr. Onsite Specialist Trainers to develop training for products supported by Onsite in the operating room or sterile processing department of customer accounts by shadowing processes and providing insight.
  • Ensure Houston Training Center is reorganized after daily use.
QUALIFICATIONS:
  • Exerting up to 60 pounds of force occasionally and/or a minimal amount of force frequently or constantly to lift, carry, etc.
  • Near visual acuity (corrected) color vision.
  • Mobility, bending, standing for extended periods, stooping, finger dexterity.
  • Audiological problems corrected.
  • Strong reading and writing abilities.
  • Must be able to deliver presentations to large audiences.
  • Must be able to develop, implement and explain detailed guidelines and procedures.
  • Ability to work independently and in a team setting.
  • Excellent interpersonal and communication skills.
  • Strong organizational skills.
  • Strong computer skills, Microsoft Word, Excel and Power Point.
  • Strong procedural and documentation skills.
  • Ability to partner with other departments and divisions across the organization.
  • Ability to work in a fast-paced, collaborative environment and work within aggressive timeframes.
  • Ability to obtain Certified Registered Central Service Technician (CRCST) through HSPA preferred.
  • Ability to obtain Endoscope Reprocessor (CER) through HSPA preferred.
  • Associate Trainer Certification (AT) preferred.
  • Operating Room experience as an Onsite Specialist for a minimum of one year.
  • Sterile processing experience for a minimum of one year.
  • In depth knowledge of surgical procedures, anatomy, and Stryker Endoscopy equipment.
  • In depth knowledge of instrumentation and sterile processing.
  • Extensive knowledge of Stryker Endoscopy products.
  • Orthopedic experience preferred.
Education/ Training Required:
  • Undergraduate degree preferred.
  • 2+ years applicable experience (non-degreed) or 1+ year (degree) required.
  • CRCST preferred.
  • CER preferred.


Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.