Regional Business Office Manager

3 days ago

Manassas, United States English Meadows Senior Living Communities Full time

Regional Business Office Manager

Our number one priority is our Residents. We offer an unparalleled quality of life at all levels of retirement. We have created a community that allows our residents to do as much, or as little, as they like while offering the ability to age in a place with all levels of care. We welcome you to join our team and find your place here as we have many opportunities for your career to grow. The Regional Business Office Manager is responsible for overseeing the internal and external operations of various communities. This will require travel between various locations in the Northern VA area and to our Williamsburg location if needed.

Duties/Responsibilities:

Organize overall functions and controls within the community business office.

Maximize cash flow through efficient billing and collection processes.

Perform office support duties required by Executive Director.

Maintain the Human Resources/Payroll and accounting system.

Manage accounts payable, accounts receivable, petty cash, resident funds, and cash receipts.

Assist with resident move ins and tours.

Maintain confidentiality and privacy of all data, including resident, team member, and operations data.

Interact with home office billing team and payers to define billing requirements and ensure prompt payment of claims.

Establish and keeps a good working relation with all Residents, families, visitors,endors, and outside agencies

Ensures that corporate policies and procedures relating to cash, accounting, collections, purchasing, budget and payroll are followed.

Knows and follows Emergency Procedures, Elopement, and all other procedures

Accounts payable

Receive and enter local vendor invoices in the financial system.

Answer vendor requests

Accounts Receivable

Maintain and communicate daily census changes to corporate Revenue Manager.

Local ownership of resident billing and invoicing process.

Proactively manages aging of accounts and follows collection procedures to obtain payments and reduce past due resident balances. Reviews aging of accounts receivable and recommends bad debt write-offs.

Monthly A/R reviews with ED, Regional, and corporate Revenue Manager to determine if 30 day d/c vs collection activity warranted.

Scan check payments rec'd and submit check copies w/scanner report daily to corporate Revenue Manager

Meet w/families and address any billing related issues/questions

Responsible for keeping Resident information confidential; respecting Resident rights; respecting privacy.

Monthly Review of move out accounts to determine if refund needed and submit appropriate Refund Request to corporate Revenue Manager.

Sales

Completes initial paperwork on new admissions

Helps coordinate the Residents' move in and orients new Residents into the community

Human resources

Coordinates in person training of team members.

Human resource tasks including but not limited to interviews, orientation, payroll on-boarding, etc.

Experience & Education

High School diploma or general education degree (GED).

Requires 1 to 3 years bookkeeping and administrative experience and working knowledge of financial statements and automated financial software.

Strong organizational and analytical skills; oral and written communication skills.

Strong interpersonal skills.

Ability to apply professional standards of practice in job situations.

Knowledge of accounting procedures to maintain petty cash, resident fund, payroll, accounts payables and receivables.

Must type 40-50 wpm and be proficient in the use of a personal computer, word processor and related Microsoft Office software product suite.

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