Store Customer Experience Coordinator/15th

2 months ago

Philadelphia, United States TD Bank Group Full time

We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop.

**Store Customer Experience Coordinator/15th & JFK-30hrs**

340846BR

Retail Banking Customer Service

Philadelphia , PA

December 20, 2021

**Company Overview**

**About TD Bank, Americas Most Convenient Bank** TD Bank, Americas Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, Americas Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol TD. To learn more, visit .

**Job Description**

The Store Customer Experience Coordinator provides legendary customer service in both Teller transactions and Platform Customer Service, while selling/cross-selling and referring TD Products to new and existing customers. The Store CEC recommends appropriate products and services related to spending and saving. The Store CEC completes teller transactions, services customers with non-complex platform needs, and opens new deposit accounts.

* Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store

* Conducts needs-based conversations and offers financial solutions to meet our Customers needs

* Makes quality referrals to appropriate partners

* Responsible for meeting individual performance metrics

* Responsible for making sound decisions and timely problem resolution

* Provides exceptional Customer Service by meeting all Customer demands as they relate to both teller and some platform activities

* Generally resolves problems independently, escalating more difficult issues to management

* Focuses on servicing the customer, on both the teller line and platform, with the added responsibility of simple product sales; Activities include but are not limited to: Teller transactions, Open/Close Personal Deposit Accounts, Debit Card/Credit Card Issues, Regulation E, Mobile and On-Line banking

* Drives referrals to store colleagues and partners to support the broader more complex financial needs of customers

* May train and act as a mentor to new Tellers

**Requirements**

* High school diploma or GED

* 1+ years related experience required

* Superior Customer Service skills

* Teller experience (Preferred)

* Strong organization skills to handle multiple tasks in a fast-paced environment

* Excellent communication skills with ability to be concise, clear and consistent

* Demonstrated effective problem-solving skills

* Demonstrated ability to schedule and prioritize work

* Demonstrated ability to work independently and within deadlines

* Sound judgment in decision making and problem solving

* Proficient in Microsoft Office

* Notary License (Preferred)

**Hours**

30

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Share this job**

* Share by Mail

  • Store Customer Experience Coordinator/Whitman

    2 months ago

    Philadelphia, United States TD Bank Group Full time

    We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Store Customer Experience Coordinator/Whitman (40hrs)** 351606BR Retail Banking Customer Service Philadelphia , PA March 1, 2022 **Company Overview** **About TD Bank, Americas Most Convenient Bank** TD Bank, Americas...

  • Store Customer Experience Coordinator

    2 months ago

    Philadelphia, United States TD Bank Group Full time

    We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Store Customer Experience Coordinator (US)/Woodhaven Rd** 343396BR Retail Banking Customer Service Philadelphia , PA February 10, 2022 **Company Overview** **About TD Bank, Americas Most Convenient Bank** TD Bank,...

  • Customer Experience Coordinator

    2 days ago

    Philadelphia, Pennsylvania, United States TD Bank Group Full time

    We are seeking a highly skilled and customer-focused individual to join our team as a Store Customer Experience Coordinator. As a key member of our retail banking team, you will be responsible for delivering exceptional customer service and providing legendary experiences to our clients.Key Responsibilities:Provide legendary customer service in both teller...

  • Store Customer Experience Coordinator-Bi-lingual Spanish prefer

    3 months ago

    Philadelphia, United States TD Bank Group Full time

    We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Store Customer Experience Coordinator-Bi-lingual Spanish prefer (40hrs** 350325BR Retail Banking Customer Service Philadelphia , PA February 18, 2022 **Company Overview** **About TD Bank, Americas Most Convenient...

  • Customer Experience Representative

    2 days ago

    Philadelphia, Pennsylvania, United States TD Bank Group Full time

    Job SummaryThe Store Customer Experience Coordinator provides exceptional customer service in both teller transactions and platform customer service, while selling and referring TD Bank products to new and existing customers.Key ResponsibilitiesConsistently executes behaviors to deliver a legendary customer experience in the storeConducts needs-based...

  • Customer Experience Coordinator

    2 days ago

    Philadelphia, Pennsylvania, United States Vector Security Full time

    Job SummaryVector Security is seeking a highly skilled Customer Experience Coordinator to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service delivery process.Key ResponsibilitiesSchedule service appointments with customers to ensure timely...

  • Store Production Team Member

    2 days ago

    Philadelphia, Pennsylvania, United States Savers Full time

    About UsSavers is a leading thrift store operator with a mission to champion reuse and inspire a future where secondhand is second nature.Our Business ModelWe supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners,...

  • Customer Experience Associate

    2 months ago

    Philadelphia, Pennsylvania, United States tapwage Full time

    OverviewLooking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEISLocation Address:305 River AvenueJob Description:ESSENTIAL DUTIES AND RESPONSIBILITIESThe Customer Experience Associate is responsible for the...

  • The UPS Store Associate

    2 months ago

    Philadelphia, United States The UPS Store Full time

    We are actively looking for store associates for a new The UPS Store located in the Rittenhouse area of Philadelphia. The store has recently opened and is growing in operation and employee size. Flexibility is necessary as hours will include some evenings and weekends. Previous The UPS Store experience is valued but not required. The job will involve working...

  • Sales Associate

    2 days ago

    Philadelphia, Pennsylvania, United States Anthropologie Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Anthropologie. As a Sales Associate, you will play a key role in driving sales and providing an exceptional customer experience.Key ResponsibilitiesCustomer ExperienceDevelop and maintain a deep understanding of our products and services to provide...

  • The UPS Store Associate

    3 months ago

    Philadelphia, United States The UPS Store #7429 Full time

    Job DescriptionJob DescriptionWe are actively looking for store associates for a new The UPS Store located in the Rittenhouse area of Philadelphia. The store has recently opened and is growing in operation and employee size. Flexibility is necessary as hours will include some evenings and weekends. Previous The UPS Store experience is valued but not...

  • Customer Experience Manager

    3 days ago

    Philadelphia, United States LSG Sky Chefs Full time

    About us LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented...

  • Customer Experience Manager

    4 days ago

    Philadelphia, United States LSG Sky Chefs Full time

    About us LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented...

  • Customer Experience Manager

    4 days ago

    Philadelphia, United States LSG Sky Chefs Full time

    About us LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented...

  • Key Holder

    2 days ago

    Philadelphia, Pennsylvania, United States Anthropologie Full time

    Job SummaryA Key Holder at Anthropologie contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team.Key ResponsibilitiesCustomer ExperienceCollaborate with the leadership team to...

  • Dining Experience Coordinator

    5 days ago

    Philadelphia, Pennsylvania, United States Compass Group, North America Full time

    Job SummaryAs a Food Service Operations Manager with Compass Group, North America, you will play a crucial role in ensuring the success of our food service operations. This position requires a strong leader who can coordinate activities, provide quality customer service, and oversee the preparation and service of food and beverage items.Key...

  • Lead Coffee Barista

    3 days ago

    Philadelphia, Pennsylvania, United States The GIANT Full time

    About The GIANT CompanyWe are a leading retail company dedicated to making a positive impact on our communities. Our mission is to provide exceptional customer service, quality products, and a welcoming store environment.Job SummaryWe are seeking a highly motivated and customer-focused Lead Coffee Barista to join our team. As a Lead Coffee Barista, you will...

  • Travel Experience Coordinator

    4 days ago

    Philadelphia, Pennsylvania, United States WanderLuxe Escapes Full time

    Job Title: Travel Experience CoordinatorJob Type: Remote (Full-Time/Part-Time Available)Company Overview: At WanderLuxe Escapes, we're not just a travel agency; we're creators of unforgettable experiences. Our mission is to design personalized journeys that ignite wanderlust and leave lasting impressions. As a leading travel agency, we pride ourselves on...

  • Store Sales Specialist

    7 days ago

    Philadelphia, Pennsylvania, United States Knights Beauty & Barber Supply Inc Full time

    Position OverviewKnights Beauty & Barber Supply Inc is looking for a dedicated and personable Sales Team Member to enhance our customer service experience. In this role, you will play a vital part in assisting customers with their shopping needs and ensuring they have a pleasant visit to our store.Benefits:Employee discounts on productsOpportunities for...

  • Insurance and Contracts Associate Counsel| OVG Corporate

    1 month ago

    Philadelphia, Pennsylvania, United States Spectra Experience Full time

    Oak View GroupOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...