Sr. Training Coordinator
3 weeks ago
Provide end-to-end administrative and tactical support to our L&D day-to-day operations and facilitating/producing specific learning experiences. Coordinate and execute training logistics and track compliance within our LMS, maintain and distribute physical materials, set up the learning environment, and manage the purchasing/payment operations for L&D program
Manage enrollments and attendance/completion of learning activities in the learning management system (LMS):
•Enter and maintain course information
•Assist with training registration request
•Track and maintain employee training records in system
•Run regular and ad hoc reports from the system
Manage logistics for training activities including:
•Schedule classes, reserve rooms and needed resources, organize training rooms before and after class, arrange catering
•Coordinate and schedule trainers (internal and external)
•Organize and prepare participant workbook materials including handouts, case studies, role plays, videos, etc., to support trainers.
•Print class rosters for trainer
•Manage vendor invoices, submit charge back request to Accounts Payable
Data/Reporting:
•Track and maintain employee training records in system. Run regular and ad hoc reports from the system and report training data
•Analyze and report financial data associated with training including budgets, actual spend and estimates to completions.
Vendors/Contractors:
•Support the training administrative activities required to partner with shared services and external vendor
•Manage purchasing/payment operations for L&D programs that utilize external vendor
•Oversee tactical deliverables from contractor
Facilitate training class communications:
•Distribute pre-class assignments, ensure approvals, distribute invitations and reminders to participant
•Ensure participants complete required pre- and post- class work and/or test
•Distribute training evaluations and other follow-up material
Lead and facilitate new hire activities:
•Weekly orientation: prepare room and materials, coordinate speakers/videos, present company information and address questions.
•Coordinate bi-monthly tours and quarterly "mixers".Connect new hires with needed resources and address their questions.
•Administer new hire and hiring manager surveys regarding recruiting and on-boarding process and compile report
Facilitate specific learning programs as requested.
MINIMUM JOB REQUIREMENTS
Education
- High school diploma or equivalent.
- At least 2 years of administrative or support experience in Learning & Development or related role.
- LMS Administration experience.
- Interpersonal skills; ability to build alliances with leadership and vendors to gain commitment and implement learning programs.
- Proficient in Microsoft Office applications.
- Strong verbal and written communication skills are necessary to interact effectively with all levels within the organization.
- Meticulous attention to detail with excellent time-management skills.
- Strong project management skills to drive initiatives to completion and manage fast-changing priorities.
Work Experience
- Prior experience as a learning & development coordinator.
- Prior corporate business experience.
- Learning facilitation experience.
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