Marketing Creative Project Manager

2 weeks ago


Katy, United States Quad Full time

**Responsibilities**:

- Possess in-depth understanding of Client’s business and objectives
- Bring ideas/solutions to the client and team to accomplish client needs
- Collect project specifications from the Client and available resources to accurately communicate those specifications to internal and external service departments
- Traffic projects between all necessary client and/or Quad service departments to seek proper approvals and see through to execution
- Develop and manage multiple, simultaneous project timelines and tasks list
- Coordinate and work on multiple projects simultaneously through completion
- Be a self-motivated, problem solver. Research first, provide details discovered to date, and then ask for direction to complete
- Keep Manager, Client, and Team aware of project status on a weekly basis
- Show good communication skills, verbally, non-verbally, and in writing
- Actively participate in internal and client meetings as directed by the Client and/or Manager Client Services by bringing fresh ideas, thoughts, comments, etc.
- Work with all support departments to execute the duties and requests of the Client Services team on behalf of their clients' objectives and support other agency activities on an as-needed basis
- Ability to understand and identify opportunities for continued growth
- Suggest opportunities to the Director Client Services to educate the client on Quad's services - directly or through the Client Services team
- Display positivity in all engagements with others (at all levels), demonstrating Quad culture and values
- Identify process challenges and work with leadership to solve
- Build and maintain client relationships with low-and-mid level management
- Ensure the client is satisfied with performance of our Client Services Team and level of service.
- Ensure team adheres to established processes and procedures to ensure timely and accurate delivery of Client’s services. Escalate to management if necessary.
- Evaluate and monitor the quality and performance of all services provided to the Client(s) by Quad.
- Other duties as assigned by Sr. Manager and Director

**Qualifications**:

- Appropriate education and/or experience may be substituted on an equivalent basis_
- Bachelor’s degree in advertising, communication, marketing or related field required.
- Minimum 2 years of agency and/or brand experience in marketing/advertising campaign/project/account coordination preferred
- Strong background with project management concepts, methodologies and tools
- Strong organizational skills with attention to detail
- Understanding of marketing strategy, creative, photography/videography, print production, media and digital
- Knowledge of customer services, sales, retail structure, operations, account service/sales management, best practices and proven ability to communicate and implement
- Ability to respond quickly and effectively to clients' needs and issues
- Strong written and verbal communication and interpersonal skills
- Experience with MS Word, MS Excel, MS PowerPoint and Outlook
- Familiarity to work with Macs
- Basic understanding of remote conductivity to communicate with Quad and Client headquarters

LI-AW1



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