Banking Center Manager
2 months ago
**POSITION PURPOSE**
Responsible for directing and administering the operational efforts of the banking center. Ensures that established policies and procedures are followed. Oversees provision of a full range of services to customers and prospective customers. Ensures that customers are promptly and professionally served. Trains, directs, and supervises lobby and teller staff. Ensures banking center transactions, expenses, and profitability are in line with Bank standards.
**ESSENTIAL FUNCTIONS AND BASIC DUTIES**
**Assumes responsibility for the effective and efficient performance of banking center operations.**
- Supervises work scheduling and workflow of daily routine operations.
- Ensures banking center security by ensuring all security procedures are followed by associates.
- Ensures that operations are conducted in accordance with established Bank policies and with legal and regulatory requirements.
- Ensures weekly logs are completed correctly.
- Insures monthly and quarterly audit requirements are met.
- Supervises and assists with customer service functions. Assists in New Accounts and on Teller line as needed.
- Cross-sells Bank services.
- Implement changes to established policies and procedures within the banking center.
**Assumes responsibility for maintaining proper cash controls.**
- Ensures that all banking center transactions are balanced at the close of each day.
- Oversees individual accountability for the handling of cash and assists Tellers in resolving balancing problems.
- Controls and handles daily deposits in accordance with established policies and procedures.
- Periodically verifies cash in possession of Tellers and cash on the premises.
**Effectively supervises banking center staff, ensuring optimal performance.**
- Provides leadership through effective objective setting and communication.
- Directly supervises lobby and teller staff. Ensures that high quality work and efficiency in operations are maintained.
- Determines work methods and flow through assigning, directing, coordinating, and reviewing tasks.
- Conducts regular meetings with banking center employees to inform and train. Discusses areas needing improvement and changes in procedure.
- Ensures that personnel are well trained in all phases of their respective jobs. Completes orientation of new employees in overall banking center procedures. Performs cross training as necessary. Conducts security training.
- Ensures that personnel are effective and optimally used.
- Tracks individual progress and conducts performance appraisals. Formulates and implements corrective actions as needed. Recommends promotions for associates as appropriate. Provides leadership training to associates seeking management opportunities.
- Approves all sick leave, vacation, overtime, and time sheets for each banking center associate. Keeps accurate payroll and attendance records.
**Assumes responsibility for establishing and maintaining effective, professional business relations with customers.**
- Ensures that customer’s' requests and questions are promptly resolved. Handles customer’s complaints.
- Ensures that customers are informed of Bank services and policies. Counsels customers regarding their financial needs and services requested.
- Ensures that the Bank's quality reputation is maintained and projected.
**Assumes responsibility for the effective administration of banking center functions.**
- Ensures that banking center operations are well coordinated.
- Insure deposit growth of the bank.
- Establish sales goals/incentives to coincide with goals of the bank.
- Direct, coach and lead staff’s participation in sales goals and incentive plans.
- Manages and oversees expenses. Pursues cost-saving measures.
- Continually seeks ways to improve banking center operations and productivity to meet established goals.
- Prepares periodic banking center activity reports and makes recommendations to management for improvements.
- Ensures that proper maintenance and general housekeeping of the building, grounds, work areas, desks, and equipment is carried out, including snow and ice removal.
- Ensures that adequate supplies, forms, and equipment are available for personnel.
- Institutes prudent safety measures.
- Keeps management informed of banking center activities, progress toward established objectives, and of any significant problems. Requests assistance when necessary.
**Assumes responsibility for related functions as required or assigned.**
- Fills in and performs duties in banking center positions as needed.
- Attends assigned training sessions and stays current on new operational procedures
**PERFORMANCE MEASUREMENTS**
- Banking center services are efficiently and effectively delivered in accordance with established Bank policies and standards.
- Current customer accounts are maintained or expanded, and additional ones solicited. Good business relationships exist with customers and their questions and problems are promptly resolve
-
Banking Center Manager
2 weeks ago
Katy, United States PROSPERITY BANK Full timeJob DescriptionJob DescriptionPOSITION PURPOSEResponsible for directing and administering the operational efforts of the banking center. Ensures that established policies and procedures are followed. Oversees provision of a full range of services to customers and prospective customers. Ensures that customers are promptly and professionally served. Trains,...
-
Banking Center Manager
1 month ago
Katy, United States PROSPERITY BANK Full timeJob DescriptionJob DescriptionPOSITION PURPOSEResponsible for directing and administering the operational efforts of the banking center. Ensures that established policies and procedures are followed. Oversees provision of a full range of services to customers and prospective customers. Ensures that customers are promptly and professionally served. Trains,...
-
Banking Center Manager
3 days ago
Katy, United States PROSPERITY BANK Full timeJob DescriptionJob DescriptionPOSITION PURPOSEResponsible for directing and administering the operational efforts of the banking center. Ensures that established policies and procedures are followed. Oversees provision of a full range of services to customers and prospective customers. Ensures that customers are promptly and professionally served. Trains,...
-
Banking Center Manager
3 days ago
Katy, United States PROSPERITY BANK Full timeJob DescriptionJob DescriptionPOSITION PURPOSEResponsible for directing and administering the operational efforts of the banking center. Ensures that established policies and procedures are followed. Oversees provision of a full range of services to customers and prospective customers. Ensures that customers are promptly and professionally served. Trains,...
-
Early Learning Center Director
3 days ago
Katy, United States Ivy Kids Early Learning Center Full time**Center Director** Ivy Kids Early Learning Center is seeking a highly motivated and experienced Center Director to manage all aspects of our school's operation. As the director of an Ivy Kids School, you will be a proactive and passionate individual with the ability to take ownership and accountability of the overall performance of the school. You will...
-
Call Center Agent I
2 weeks ago
Katy, United States UT Health Science Center at Houston Full timeWhat we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in. Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd...
-
Call Center Agent I
3 days ago
Katy, United States UT Health Science Center at Houston Full timeWhat we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in. Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd...
-
Assistant Store Manager
3 days ago
Katy, United States Cash Store Full time**Job Description**: Our Assistant Store Managers are part of an enthusiastic and motivated team of retail financial service professionals! You will be helping our customers get the cash they need, when they need it. You will also be working in a friendly environment with great opportunities and benefits, where talented employees can get ahead! **KEY...
-
Business Office Manager
3 weeks ago
Katy, United States Casa Azul Skilled Nursing and Rehabilitation Full time**Casa Azul Skilled Nursing and Rehabilitation** offers a unique and exciting opportunity to provide world-class care to our residents. Our high acuity facility includes a large Vent Unit, In-House Dialysis, and Onsite Therapy and Rehab services. We are passionate about continuing our tradition of providing high-quality care and helping our residents achieve...
-
Preschool Center Assistant Director
3 weeks ago
Katy, United States The Learning Experience#369 Full timeJob DescriptionJob DescriptionRole: Preschool Center DirectorJoin the fastest-growing Academy of Early Education in the nation where "Happy Happens Here"! At The Learning Experience, we are dedicated to providing a platform for showcasing talents, sharing ideas, and advancing careers in Early Childhood Education. We are currently seeking a passionate...
-
Preschool Center Assistant Director
3 days ago
Katy, United States The Learning Experience#369 Full timeJob DescriptionJob DescriptionRole: Preschool Center DirectorJoin the fastest-growing Academy of Early Education in the nation where "Happy Happens Here"! At The Learning Experience, we are dedicated to providing a platform for showcasing talents, sharing ideas, and advancing careers in Early Childhood Education. We are currently seeking a passionate...
-
Call Center Trainer Senior
1 month ago
Katy, United States Arthur J. Gallagher & Company Full timePrimarily focused on developing, managing, and monitoring call center training needs. Key responsibilities may include creation of curriculum and training materials, diagnosing department performance issues and assisting in improvement of, implementi Call Center, Trainer, Senior, Training, Monitoring, Technology
-
Distribution Center Operations Manager
3 weeks ago
Katy, United States Safelite Full timeDoes this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.The Fulfillment Center...
-
Distribution Center Operations Manager
3 days ago
Katy, United States Safelite Full timeDoes this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.The Fulfillment Center...
-
Medical Call Center
2 weeks ago
Katy, United States Memorial Katy Cardiology Associates Full timeJob DescriptionJob DescriptionJob briefWe are looking for a Medical Call Center Representative that will be the liaison between our practice and its current and potential patients. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints and inquiries; keeping customer satisfaction at the core of every...
-
Medical Call Center
2 weeks ago
Katy, United States Memorial Katy Cardiology Associates Full timeJob DescriptionJob DescriptionJob briefWe are looking for a Medical Call Center Representative that will be the liaison between our practice and its current and potential patients. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints and inquiries; keeping customer satisfaction at the core of every...
-
Medical Call Center
3 days ago
Katy, United States Memorial Katy Cardiology Associates Full timeJob DescriptionJob DescriptionJob briefWe are looking for a Medical Call Center Representative that will be the liaison between our practice and its current and potential patients. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints and inquiries; keeping customer satisfaction at the core of every...
-
Distribution Center Operations Manager
3 weeks ago
Katy, United States Safelite Full timeDoes this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Fulfillment Center...
-
Distribution Center Operations Manager
4 days ago
Katy, United States Safelite Full timeDoes this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Fulfillment Center...
-
Distribution Center Operations Manager
3 days ago
Katy, United States Safelite Full timeDoes this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Fulfillment Center...
