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Marketing Quality Team Lead
1 month ago
At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities worldwide celebrate life and pay tribute to those we love. We are transforming the funeral experience through industry-leading technology that provides personalization for families, as well as efficiency and profitability for funeral homes and obituary hosting services. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all users. Tribute is a unique new model that brings the stability of B2B software PLUS the explosive growth and valuation of eCommerce. We are the market leader in the US and Canada, with global expansion plans and a growing international team of more than 400 individuals in the US, Canada, Philippines, and Ukraine.
ABOUT YOU:
As the Marketing Quality Assurance and Team Lead, you will play a critical role in ensuring the quality and accuracy of our marketing materials and campaigns while leading the social media team located in our Nashville office. This position requires extensive experience in quality assurance, exceptional leadership skills, and a deep understanding of marketing. You will guide and support the team to ensure all content meets the highest standards of quality and aligns with our client's brand guidelines and the industry's expectations.
WHAT YOU'LL DO:
- Team Leadership: Lead and support the social media team located in our Nashville office, ensuring effective communication, collaboration, and alignment on quality standards.
- Quality Assurance: Conduct thorough reviews of marketing materials, including content, graphics, and advertisements, to ensure accuracy, consistency, and adherence to brand guidelines.
- Proofreading: Proofread all marketing content for grammatical, typographical, and factual errors, ensuring flawless and polished deliverables.
- Campaign Review: Collaborate with the marketing team to review and approve marketing campaigns, ensuring they meet quality standards and align with strategic objectives.
- Process Improvement: Develop and implement quality assurance processes and checklists to streamline and enhance the review process for marketing materials while also providing visibility for leadership.
- Feedback and Training: Provide constructive feedback to team members and conduct training sessions to improve overall quality and consistency in marketing outputs.
- Collaboration: Work closely with designers, content creators, and marketing managers to ensure seamless communication and alignment on quality standards.
- Reporting: Prepare and present quality assurance reports to the marketing team and management, highlighting key findings and recommendations for improvement.
- Bachelor's degree in Marketing, Communications, English, or a related field.
- 5+ years of experience in quality assurance within a marketing department or agency.
- Exceptional attention to detail and strong proofreading skills.
- Excellent written and verbal communication skills.
- Proven experience in leading and managing a team.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Proficiency with quality assurance tools and processes.
- Strong interpersonal skills and the ability to work collaboratively with cross-functional teams.
- A proactive approach to identifying and addressing quality issues.
TRAVEL:
- None outside of commute (This role requires a hybrid commitment in the office in Nashville, TN).
- Comprehensive benefits package (401k Match, Cigna for health, vision, dental, PTO, Paid Holidays).
- Outstanding collaborative work environment.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Feeling uneasy that you haven't ticked every box? That's okay, we've felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day
We are not sponsoring visas for this role at this time.
Qualifications