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Quality Assurance Manager

2 months ago

Columbus, United States T. Marzetti Company Full time

About Us: T. Marzetti Company, a wholly owned subsidiary of Lancaster Colony Corporation (NASDAQ: LANC), is a manufacturer and marketer of specialty food products for the retail and foodservice markets. Our retail brands include Marzetti

, New York Bakery and Sister Schuberts

, in addition to exclusive license agreements for Olive Garden

dressings, Chick-fil-A

sauces and Buffalo Wild Wings

sauces. Our foodservice business supplies many of the top restaurant chains in the United States.

Overview: The Quality Assurance Manager leads the plant operations team in assessing all matters

pertaining to

product quality, food safety, and regulatory compliance

as the senior technical leader at the production facility

.

The Quality Assurance Manager initiates, leads, and

participates

in various

process

improvement initiatives to

identify

and mitigate risk, improve process reliability and efficiency, an

d

drive continual improvement in performance against key quality and food safety metrics.

Responsibilities: Supervisory Responsibility Directly and indirectly supervises a team of 30 employees across 3 shifts, including Quality Assurance Analysts, Specialists, and Salaried Supervisors.

Supervisory responsibilities include interviewing, hiring, training, scheduling, appraising

,

and

terminating

employees; planning assigning and directing work; rewarding and disciplining employees; addressing complaints/grievances and resolving problems. Responsibilities Develops and implements programs, policies, procedures, and work instructions

to promote the continual improvement of product

quality and food safety

in a food production facility. Audits the production facility, manufacturing operations, and plant personnel for

compliance to

quality, food safety, and HACCP support programs and conformity to all company, customer, and government standards to assure product quality, safety, legality, and authenticity. Informs the Plant Management staff of

operational quality and food safety issues and process failures; advises on

appropriate corrective

and preventative actions and root cause analysis Provides guidance and technical decision-making on matters

pertaining to

product quality, food safety, and regulatory compliance as the senior technical

leader at the production facility. Coordinates and

facilitates

internal, 2

nd

party (customer), and 3

rd

party audits (GFSI, BRC-GS) of quality and food safety programs, systems, and documentation. Provides routine communication and reporting on key quality and food safety metrics and KPIs. Serves as key contact and liaison between Corporate Quality Assurance, Research & Development, Technical Services, and the plant Operations Team. Evaluates and interprets the results of

various product sampling tests and tests

related to ingredients and packaging

materials

. Oversees the training and instruction of plant personnel on

general

quality

and food safety

awareness, equipment sanitation, Good Manufacturing Practices, operational and pre-operational inspections, and the monitoring, verification, and validation of all food safety preventive controls by Qualified Individuals. Oversees the implementation and maintenance of all HACCP and Food Safety Plans with risk-based Preventive Controls; advises on any potential impact to product quality, food safety, or regulatory compliance resulting from changes in products, the production process, or facility design. Other duties

,

as assigned by management.

Qualifications: A minimum of

5

+ years of experience in manufacturing quality assurance required

; experience

in the food and beverage industry

, preferred. A BS or BA degree in chemistry, biology, microbiology, food science or a related field

required

. Must have the ability to effectively communicate

to

employees, other members of the cross-functional plant team, customers, and vendors

both verbally, and in writing. Must be dependable and flexible to support dynamic business needs and 24/7 plant operations, as

required

. A s

trong working knowledge of HACCP, food safety management systems, pest control, microbiology, sanitation, and GFSI compliance

required

. Ability to effectively lead, coach, and develop team members required

. Training certifications in the following areas preferred:

Preventive Controls Qualified Individual (

PCQI

)

, HACCP (16-Hour), Internal Auditor Training (FSSC22000/ISO, BRC) Prior experience handling third-party audits, customer audits, and regulatory inspections (FDA/USDA)

strongly

preferred.

Working Conditions/Environment: Works in a manufacturing environment where the employee

is regularly required to

speak, read, sit, stand, lift, reach, and bend while moving about the facility. Must be able to stand up for an 8

-

hour shift (sometimes longer) with regular breaks. Earplugs,

hairnets

and steel-toed shoes are

required

per company and plant GMP and Safety requirements.

Cultivate Your Career: Lancaster Colony Corporation and its wholly owned subsidiary T. Marzetti Company are committed to a policy of equal opportunity for all associates without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, or gender identity. It is our goal to provide opportunities that nourish the growth of each individual team member.

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