Client Service Representative
2 weeks ago
Client Service Representative (Weekday, Evening)Department: ReceptionistsEmployment Type: Full TimeLocation: Knoxville, TennesseeCompensation: $15.00 - $20.00 / hourDescriptionAnimal Emergency and Specialty Center of Knoxville is a premier facility providing high-quality emergency and specialty veterinary care. Our dedicated team is committed to ensuring the best possible outcomes for every patient. We are seeking an experienced Second Shift/Evening Client Service Representative to join our team, providing exceptional client support and ensuring smooth operations during evening hours and rotating weekends. As a Second Shift/Evening Client Service Representative, you will be a key point of contact for clients during evening shifts and occasionally on weekends. This role demands a compassionate and detail-oriented individual with prior veterinary client service experience to manage client interactions, handle point-of-sale transactions, and support client education effectively. Your role will be critical in ensuring a seamless and supportive experience for clients and their pets during non-daytime hours.Key ResponsibilitiesClient Interaction and Engagement: Serve as the primary contact for clients during the evening, addressing inquiries and concerns with empathy and professionalism. Manage client check-ins and check-outs efficiently, ensuring a smooth and positive experience. Provide timely updates to clients regarding their pets' status and treatment plans. Point of Sale and Financial Transactions: Process point-of-sale transactions accurately, including billing, payment collection, and handling of financial records. Verify insurance information and assist clients with insurance claims or payment plans as needed. Ensure accuracy in all financial transactions and maintain proper documentation. Client Education and Support: Educate clients on emergency procedures, treatment plans, and post-care instructions clearly and compassionately. Provide guidance on the use of medications, follow-up appointments, and preventive care, ensuring clients understand and adhere to recommendations. Address and resolve client concerns or complaints promptly, escalating issues to management as necessary. Operational Duties: Maintain a clean and organized reception area, ensuring that all paperwork and client information are handled with confidentiality and accuracy. Assist with the preparation and maintenance of medical records, ensuring that all client interactions are accurately documented. Coordinate with veterinary staff to ensure timely and efficient patient care and communication. Emergency and Specialty Care Coordination: Facilitate communication between clients and veterinary staff during emergencies, ensuring that all necessary information is relayed promptly and accurately. Assist in coordinating specialty consultations and referrals, providing clients with the necessary information and support. Skills, Knowledge & Expertise to be SuccessfulExperience: Minimum of one years experience in a veterinary client service position, with a strong emphasis on emergency and specialty care settings preferred. Proven track record of delivering exceptional client service and effective communication. Skills and Competencies: Excellent interpersonal skills with the ability to handle stressful situations calmly and professionally. Proficiency in point-of-sale systems and financial transactions. Strong organizational skills with meticulous attention to detail and accuracy. Ability to multitask and manage time effectively in a fast-paced environment. Education and Certification: High school diploma or equivalent required. Associate's degree or higher in a related field is a plus. Personal Attributes: Compassionate and client-focused with a genuine passion for animal care. Ability to work independently and collaboratively, especially during evening shifts and rotating weekends. Flexibility to handle a variety of tasks and adapt to changing priorities. Schedule: Second shift/evening hours, with rotating weekend shifts as needed. Flexibility in scheduling is requiredJob BenefitsCompetitive hourly wage, based on experience and work performance.Opportunities for professional development and continuing education. Employee discounts on veterinary services and products. Supportive work environment with a focus on work-life balance.Health insurance, including dental and vision, accidental injury, and life insurance coverage.Retire Plan options and potential for employer match on 401k
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Client Service Representative
4 days ago
Knoxville, Tennessee, United States Mountain Commerce Bancorp Inc. Full timeAbout the RoleMountain Commerce Bancorp Inc. is seeking a highly skilled and experienced Client Service Representative to join our team. As a Client Service Representative, you will play a critical role in providing exceptional customer service to our clients and internal stakeholders.Key ResponsibilitiesProvide administrative support to lenders and clients,...
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Client Service Representative
2 months ago
Knoxville, United States GoHero Home Services Full timeJob DescriptionJob DescriptionAbout UsGoHero Home Services is a home service company in Knoxville, TN. We were founded in 2004 by, U.S. Air Force veteran, Robert Keith. He set out to apply the military’s disciplines of integrity, excellence and teamwork to the home service industry. We are the best of the best. All of our team members are background...
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Customer Service Representative
4 weeks ago
Knoxville, United States EdFinancial Services, LLC Full timeLocation: Knoxville, TN - Company: Edfinancial Services. Edfinancial Services, a leading contractor for the Department of Education, is seeking dedicated Customer Service Representatives. If you excel in customer service and want to grow with a stabl Client Relations, Customer Service Representative, Customer Service, Representative, Relations, Retail
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Senior Client Services Representative
2 months ago
Knoxville, United States FIG Talent Solutions Full timeClient Services Representative The Client Care Specialist is an Assistant to the Advisor and serves as an integral part of the Operations Team that splits their time balancing between executing the plan the Advisor and the Client have agreed upon, and serving any and all Client needs. They will work closely with the Paraplanners, the Operations Team, and...
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Veterinary Client Service Representative
3 weeks ago
Knoxville, United States Innovetive Petcare Full timeVeterinary Client Service Representative (Part-Time)Department: ReceptionistsEmployment Type: Part TimeLocation: Knoxville, TennesseeCompensation: $12.00 - $17.00 / hourDescriptionAnimal Emergency & Specialty Center in Knoxville, TN, is dedicated to providing exceptional emergency and specialty veterinary care. Our compassionate and skilled team offers 24/7...
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Senior Client Services Representative
3 months ago
Knoxville, United States FIG Talent Solutions Full timeClient Services Representative The Client Care Specialist is an Assistant to the Advisor and serves as an integral part of the Operations Team that splits their time balancing between executing the plan the Advisor and the Client have agreed upon, and serving any and all Client needs. They will work closely with the Paraplanners, the Operations Team, and...
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Senior Client Services Representative
3 months ago
Knoxville, United States FIG Talent Solutions Full timeClient Services Representative The Client Care Specialist is an Assistant to the Advisor and serves as an integral part of the Operations Team that splits their time balancing between executing the plan the Advisor and the Client have agreed upon, and serving any and all Client needs. They will work closely with the Paraplanners, the Operations Team, and...
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Customer Service Representative
1 week ago
Knoxville, United States EdFinancial Services, LLC Full timeLocation: El Paso, TX - Company: Edfinancial Services. Edfinancial Services, a leading contractor for the Department of Education, is seeking dedicated Customer Service Representatives. If you excel in customer service and want to grow with a stable, Client Relations, Customer Service Representative, Customer Service, Representative, Relations, Retail
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Veterinary Client Service Representative
1 month ago
Knoxville, United States Innovetive Petcare Full timeVeterinary Client Service Representative (Part-Time)Department: Receptionists Employment Type: Part Time Location: Knoxville, Tennessee Compensation: $12.00 - $17.00 / hour DescriptionAnimal Emergency & Specialty Center in Knoxville, TN, is dedicated to providing exceptional emergency and specialty veterinary care. Our compassionate and skilled team offers...
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Client Service Representative
3 weeks ago
Knoxville, United States Animal Emergency & Specialty Center - Knoxville Full timeJob DescriptionJob DescriptionDescriptionAnimal Emergency and Specialty Center of Knoxville is a premier facility providing high-quality emergency and specialty veterinary care. Our dedicated team is committed to ensuring the best possible outcomes for every patient. We are seeking an experienced Second Shift/Evening Client Service Representative to join our...
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Client Service Representative
2 weeks ago
Knoxville, United States Innovetive Petcare Full timeClient Service Representative (Overnight, Weekends Only)Department: ReceptionistsEmployment Type: Full TimeLocation: Knoxville, TennesseeCompensation: $15.00 - $20.00 / hourDescriptionAnimal Emergency and Specialty Center of Knoxville is dedicated to providing high-quality emergency and specialty veterinary care to pets in need. Our team of skilled...
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Veterinary Client Service Representative
1 month ago
Knoxville, United States Animal Emergency & Specialty Center - Knoxville Full timeJob DescriptionJob DescriptionDescriptionAnimal Emergency & Specialty Center in Knoxville, TN, is dedicated to providing exceptional emergency and specialty veterinary care. Our compassionate and skilled team offers 24/7 support to pets and their owners in critical situations. We are seeking an experienced Client Service Representative to join our front desk...
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Client Services Representative
1 week ago
Knoxville, Tennessee, United States Innovetive Petcare Full timeAbout the RoleWe are seeking a highly skilled and compassionate Client Services Representative to join our team at Animal Emergency & Specialty Center of Knoxville. As a key member of our front desk team, you will be the first point of contact for clients and patients, providing exceptional customer service and support.ResponsibilitiesProvide friendly and...
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Client Service Representative
2 weeks ago
Knoxville, United States Innovetive Petcare Full timeClient Service Representative (Overnight, Weekends Only)Department: Receptionists Employment Type: Full Time Location: Knoxville, Tennessee Compensation: $15.00 - $20.00 / hour DescriptionAnimal Emergency and Specialty Center of Knoxville is dedicated to providing high-quality emergency and specialty veterinary care to pets in need. Our team of skilled...
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Client Service Representative
3 months ago
Knoxville, United States GoHero Home Services Full timeJob DescriptionJob DescriptionAbout UsGoHero Home Services is a home service company in Knoxville, TN. We were founded in 2004 by, U.S. Air Force veteran, Robert Keith. He set out to apply the military’s disciplines of integrity, excellence and teamwork to the home service industry. We are the best of the best. All of our team members are background...
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Client Service Representative
2 weeks ago
Knoxville, United States Animal Emergency & Specialty Center - Knoxville Full timeJob DescriptionJob DescriptionDescriptionAnimal Emergency and Specialty Center of Knoxville is dedicated to providing high-quality emergency and specialty veterinary care to pets in need. Our team of skilled professionals operates around the clock to ensure that every patient receives the best care possible. We are currently seeking an experienced Overnight...
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Client Service Representative
1 month ago
Knoxville, United States Heartland Veterinary Partners LLC Full timeAbout Lovell Animal Hospital Lovell Animal Hospital provides experienced, personalized care for cats, dogs, and certain pocket pets. Our patient-centric approach drives everything we do, so we strive every day to exceed our client’s expectations with thorough, knowledgeable, compassionate pet care. We treat primarily cats and dogs;...
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Client Service Representative
1 month ago
Knoxville, United States Heartland Veterinary Partners LLC Full timeAbout Lovell Animal Hospital Lovell Animal Hospital provides experienced, personalized care for cats, dogs, and certain pocket pets. Our patient-centric approach drives everything we do, so we strive every day to exceed our client’s expectations with thorough, knowledgeable, compassionate pet care. We treat primarily cats and dogs;...
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Knoxville, Tennessee, United States Marshall Cleaning Service Llc Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative and Sales Professional. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesCustomer Service: Maintain a positive and...
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Client Service Representative
4 weeks ago
Knoxville, United States Heartland Veterinary Partners LLC Full timeAbout Lovell Animal Hospital??????Lovell Animal Hospital provides experienced, personalized care for cats, dogs, and certain pocket pets. Our patient-centric approach drives everything we do, so we strive every day to exceed our clients expectations with thorough, knowledgeable, compassionate pet care. We treat primarily cats and dogs; however, Dr. Sherri...
