Front Desk Associate

7 days ago


Big Sky, United States Big Sky Resort Full time

Overview:

The Front Desk Associate position works within a team to provide excellent customer service to deliver an exceptional experience at Big Sky Resort to our guests. Front Desk Associates greet guests, assist with check ins, answer their questions in a friendly manner, remain available to assist guests as needed throughout their stay and assist with departures. Front Desk Associates also work with other departments at Big Sky Resort to assist guests and solve problems.

The front desks accepting applications are the Huntley/Shoshone and Summit at Big Sky. For more information about our lodging locations check out the link here.

Responsibilities:
  • Greet guests in a friendly, welcoming, professional manner
  • Assist guests with checking into the hotel and provide directions to their room
  • Assist guests with checking out of the hotel and provide accurate information regarding billing
  • Process financial transactions accurately
  • Work with integrity, discretion and attention to detail to protect private information
  • Conduct phone conversations in a friendly and professional manner
  • Contribute to creating and maintaining a culture of positivity, productivity, and professionalism
  • Communicate professionally and effectively with guests, employees, and managers
  • Take action to quickly and creatively solve guest problems
  • Stay calm and maintain quality of work while under pressure
  • Abide by and uphold Big Sky Resort and Boyne, USA policies and procedures
Qualifications:
  • Positive attitude and desire to learn
  • High School Diploma or equivalent
  • Hospitality experience is preferred but not required
  • Computer literate and proficient with Microsoft Office Suite

All full time seasonal employees can enjoy the following benefits:

  • FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
  • Discounted vouchers for skiing at Big Sky Resort for friends and family
  • Discounted ski/snowboard rentals with a free employee lesson
  • 25%-50% off F&B and Retail at all Boyne outlets
  • Eligibility for affordable Team Member Housing
  • Eligible for seasonal loyalty bonus
  • Lodging discounts for friends and family
  • Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
  • Wellness Day and Eligibility for PTO
  • Monthly employee events


  • Big Sky, Montana, United States Big Sky Resort Full time

    **Job Summary**Big Sky Resort, a leading resort company, is seeking highly motivated and customer-focused individuals to join our team as Front Desk Associates. As a Front Desk Associate, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.**Key Responsibilities:**Greet and assist guests in...


  • Big Sky, Montana, United States Montage International Full time

    About the RoleWe are seeking a highly skilled and experienced Front Desk Assistant Manager to join our team at Montage International. As a key member of our front desk operations, you will play a vital role in ensuring that our guests receive exceptional service and that our hotel standards are consistently met.Key ResponsibilitiesLead and Manage the Front...


  • Big Sky, United States Big Sky Resort Full time

    Overview: The Village Center Front Desk Manager assists with the maintaining and improving lodging operations by training, supervising, working with, and motivating Village Center Front Desk Associates while communicating effectively with lodging and all other departments to create a positive, professional work environment. This position is also in charge of...


  • Big Sky, United States Montage International Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...


  • Big Sky, United States Big Sky Resort Full time

    Overview: Big Sky Resort is looking for a Assistant Front Desk Manager at the Summit Hotel who is a driven self starter and enjoys creating transformational experiences for guests. At the Summit Hotel Front Desk at Big Sky Resort we strive to provide exceptional personalized service and seek to welcome every guest with a heartfelt greeting. The Summit Hotel...

  • Front Desk Agent, Spa

    2 months ago


    Big Sky, United States Montage International Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Front Desk Supervisor

    2 weeks ago


    Big Sur, United States Big Sur Lodge Full time

    Compensation Amount:20.00 USD HourlyJob Summary:The Front Desk Supervisor oversees the front desk agents and operations, including checking guests in and out, reservations, and monitoring of the switchboard, while ensuring overall excellent guest service.Job Description:ESSENTIAL FUNCTIONS Receive direction from the Rooms Division Manager, Operations Manager...

  • Front Desk Clerk

    2 weeks ago


    Big Pine Key, United States Equity Lifestyle Properties Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Front Desk Clerk in Big Pine Key, Florida.What you'll do:Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident...


  • Big Sky, United States Montage International Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Front Desk Agent

    3 weeks ago


    Big Creek, United States Sun Hill Properties Inc. Part time $18

    Job DescriptionJob DescriptionJob OverviewCheck-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures.Duties and Responsibilities• Welcome guests in a friendly, prompt, and professional manner.• Provide warm, knowledgeable assistance to guests to ensure an effortless and memorable...

  • Hotel Front Desk Clerk

    4 months ago


    Big Springs, United States Bosselman Enterprises Full time

    Ensure uniform and personal appearance is clean, professional and falls within brand standards as well as the Bosselman handbook. Greet and register guests. Collect the proper payment including any cash deposits. Answer phones in a friendly manner by Hotel, Front Desk, Clerk, Customer Service


  • Big Sky, United States Big Sky Community Organization Full time

    Job DescriptionJob DescriptionJob Title: BASE Building AttendantJob Category: Full Time/Part Time SeasonalPosition Type: SeasonalReports To: BASE Front Desk ManagerPosition will be seasonal from mid-November 2024 to May 2025 Expected Schedule: Flexible with scheduling and available to work operational hours of BASE, which may include days, evenings, and...


  • Big Sky, United States Big Sky Community Organization Full time

    Job DescriptionJob DescriptionJob Title: BASE Building AttendantJob Category: Full Time/Part Time SeasonalPosition Type: SeasonalReports To: BASE Front Desk ManagerStart Date: November 2024 – May 2025 Expected Schedule: Flexible with scheduling and available to work operational hours of BASE, which may include days, evenings, and weekends.Responsibilities...


  • Big Sky, Montana, United States Montage International Full time

    Embrace Your Passion. Bring Your Unique Touch. At Montage International, we are pioneering a new approach, one that is invigorating and requires dedicated individuals to help realize our vision. Our culture is built on the fundamental principle that we should pursue what we love. If this resonates with you, we eagerly await your application. We encourage...


  • Big Sky, United States Big Sky Community Organization Full time

    Job DescriptionJob DescriptionThe BASE Action Coordinator is responsible for delivering excellence in all community facing administrative and recreational endeavors, while also ensuring safety protocols for the building and its members are upheld. He/She displays passion for fitness and wellness and has exceptional communication skills with the willingness...


  • Big Sky, United States Big Sky Community Organization Full time

    Job DescriptionJob DescriptionPosition will be seasonal from mid-November 2024 to May 2025The BASE Action Coordinator is responsible for delivering excellence in all community facing administrative and recreational endeavors, while also ensuring safety protocols for the building and its members are upheld. He/She displays passion for fitness and wellness and...


  • Big Sky, United States Big Sky Vacation Rental Full time

    Big Sky Vacation Rentals is seeking dedicated part-time staff members to join our professional Guest Service Team!About Us: Big Sky Vacation Rentals manages a portfolio of luxury properties, providing exceptional experiences for our guests. We pride ourselves on maintaining a professional and supportive work environment where talent is recognized and...

  • Guest Service Agent

    3 months ago


    Big Sky, United States HHM Hotels Full time

    Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.  Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their...


  • Big Sky, Montana, United States Montage International Full time

    Embrace Your Passion. Enrich Our Experience. At Montage International, we are committed to creating a unique and vibrant atmosphere that thrives on the dedication of passionate individuals. Our culture is built on the principle of pursuing what you love. If this resonates with you, we are eager to hear from you. We encourage applicants with disabilities and...

  • Houseman/Housewoman

    3 months ago


    Big Sky, United States Big Sky Resort Full time

    Overview: Positive, high-energy, focused on teamwork and communication; these are just some of the attributes that describe a houseman or housewoman at Big Sky Resort. Housemen/women have a unique position within the Housekeeping team in that their responsibilities cannot be clearly defined and every shift will be different. This position frequently...