End User Support/Service Desk Specialist

**Introduction**: The Department of Information Technology (DoIT) leads the State in the creation and implementation of information technology solutions that improve IT infrastructure and government services and keep Maryland current within IT industry trends. **GRADE**: STD 0019 **LOCATION OF POSITION**: Dept. of Information Technology 301 W. Preston...

IntroductionThe Department of Information Technology (DoIT)\rleads the State in the creation and implementation of information technology\rsolutions that improve IT infrastructure and government services and keep\rMaryland current within IT industry trends.\r GRADESTD 0019\r LOCATION OF POSITION\rDept. of Information Technology\r301 W. Preston...

THIS IS A NON-CIVIL SERVICE POSITION BCIT Summer Internship – End User Support As an Intern at The Baltimore City Office of Information & Technology on the End User Support team, our program will: ​ Provide opportunities for secondary/higher education students to serve as technical interns within the government industry and work alongside...

Position Description Responsible for researching, evaluating, testing, and designing platform configuration models for end-user computers and mobile devices. Assist in designing end-user data management strategy and Microsoft OneDrive optimization, including the development of performance metrics and service levels. Ensure reliable backup and recovery of...

Pay range: $21-$22 Job Description •Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop/Thin Client support, Printers, PDAs(Tablets), IPhones, Mobile, and LAN cable drops, BYOD, I.P. Phones & Audio video conference devices. Hands & feet support for network and server...

Description SAIC is currently hiring a Senior Computer User Support Specialist to help support the US Army Corps of Engineers RITS Program. **Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local time. After hours support may be required on an infrequent basis. Job Duties: Provides second-tier support to end-users for PC,...

Job Description: Trigyn's direct government client has an immediate need for Help Desk / IT Support Specialist in Baltimore, MD. The particulars of the opportunity are below: Roles and Responsibilities: • Monitor the Service Desk ticket queue and assist with all aspects of technical support via phone, chat, email or in person. • Determine the...

Description SAIC is currently hiring a Senior Computer User Support Specialist to help support the US Army Corps of Engineers RITS Program in Baltimore, MD. **Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local time. After hours support may be required on an infrequent basis. Job Duties: * Provides second-tier support to...

Job DescriptionJob DescriptionCompany Summary: We are a well established, and growing technology firm that provides cutting-edge services to businesses across the country. We are committed to delivering top-quality customer service and innovative solutions to our clients. We are currently hiring a Helpdesk Support Specialist to join our team and provide...

Description: Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat. Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need and the IT support for problem resolution. Responsible for...

Description SAIC is currently hiring a Senior Computer User Support Specialist to help support the US Army Corps of Engineers RITS Program in Baltimore, MD**Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local timeAfter hours support may be required on an infrequent basisJob Duties:• Provides second-tier support to end-users...

This is a consulting role with excellent opportunity to go full time employee (FTE) in the future. There are numerous advancement opportunities into Cyber Security or Networking if you become an employee. You must put your time in on the Tier 1 helpdesk! In addition, it's important to note that job is on-site in Baltimore Monday-Friday 8AM - 4:30PM. If you...

This is a consulting role with excellent opportunity to go full time employee (FTE) in the future. There are numerous advancement opportunities into Cyber Security or Networking if you become an employee. You must put your time in on the Tier 1 helpdesk! In addition, it's important to note that job is on-site in Baltimore Monday-Friday 8AM - 4:30PM. If you...

This is a consulting role with excellent opportunity to go full time employee (FTE) in the future. There are numerous advancement opportunities into Cyber Security or Networking if you become an employee. You must put your time in on the Tier 1 helpdesk! In addition, it's important to note that job is on-site in Baltimore Monday-Friday 8AM - 4:30PM. If you...

Resource Management Concepts, Inc. (RMC) Desktop Support Administrator RMC provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America. Responsibilities:...

Description Leidos is looking to improve and advance our organization. Our program is focused on the delivery of end-user centric IT technology solution to our Centers of Medicare and Medicaid (CMS) customer where we are challenged to provide ongoing innovative and seamless experience while using CMS systems, applications and solutions, provide proactive...

Job Description General Summary Performs basic to moderately complex tasks which includes troubleshooting, repairing computer systems and peripheral equipment located throughout the organization. Provide technical expertise and support for projects and activities involving systems used by senior leadership within UMMS. Serve as primary point of contact for...

We are seeking an IT Support Analyst for our North Baltimore, Ohio Plant. Position Summary: Plant System Support is responsible for daily plant support for IT infrastructure, including troubleshooting, diagnosing and resolving issues related to computer hardware, virtual computers and enterprise systems supporting end user computers. Familiar with a variety...

Description Leidos is looking to improve and advance our organization. Our program is focused on the delivery of end-user centric IT technology solution to our Centers of Medicare and Medicaid (CMS) customer where we are challenged to provide ongoing innovative and seamless experience while using CMS systems, applications and solutions, provide proactive...

Description Leidos is looking to improve and advance our organization. Our program is focused on the delivery of end-user centric IT technology solution to our Centers of Medicare and Medicaid (CMS) customer where we are challenged to provide ongoing innovative and seamless experience while using CMS systems, applications and solutions, provide proactive...