Computer Support Specialist

3 weeks ago


Baltimore, Maryland, United States SAIC Career Site Full time

Description

SAIC is currently hiring a Senior Computer User Support Specialist to help support the US Army Corps of Engineers RITS Program.

**Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local time. After hours support may be required on an infrequent basis.

Job Duties:

  • Provides second-tier support to end-users for PC, server, mainframe applications, and hardware.
  • Handles problems that the first-tier help desk support is unable to resolve.
  • May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
  • Simulates or recreates user problems to resolve operating difficulties.
  • Recommends systems modifications to reduce user problems.
  • Maintains currency and high level of technical skill in field of expertise.

Qualifications

Required Education and Experience:

  • AA/AS degree from an accredited college in a related discipline and 3 years of applicable experience, or equivalent experience/combined education

Required Certifications:

  • Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
  • Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment.

Required Security Clearance:

  • Interim Secret Clearance required prior to start

Required Experience and Skills:

  • Experience supporting Windows 10, and MS Office 2013
  • Experience using Remedy or a similar ticketing system.
  • Strong analytical and follow through skills.
  • Strong verbal and written communications skills.
  • Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments.
  • Ability to work well independently on defined tasks.

Desired Requirements:

  • Experience maintaining Xerox, Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits)
  • Prior USACE/ACE-IT experience
  • Experience working in a DoD environment
  • Experience supporting Office 365
SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

  • Baltimore, Maryland, United States State of Maryland - MDH Deputy Secretary for Operations Full time

    IntroductionRECRUITMENT REPOST. PREVIOUS APPLICANTS NEED NOT REAPPLY.\r\r\r\r\r GRADE17\r LOCATION OF POSITIONMDH Office of Enterprise Technology (OET)\rInfrastructure/Network Division\r201 W. Preston Street\rBaltimore, MD 21201\r Main Purpose of JobThe main purpose of this full-time contractual position will be to perform configuration, installation and...


  • Baltimore, Maryland, United States State of Maryland - MDH Deputy Secretary for Operations Full time

    IntroductionRECRUITMENT REPOST. PREVIOUS APPLICANTS NEED NOT REAPPLY.\r\r\r GRADE18\r LOCATION OF POSITIONMDH Office of Enterprise Technology (OET)\rInfrastructure/Network Division\r201 W. Preston Street\rBaltimore, MD 21201\r Main Purpose of JobThe main purpose of this full-time contractual position will be to lead and perform configuration, installation...


  • Baltimore, Maryland, United States State of Maryland - MDH Deputy Secretary for Operations Full time

    IntroductionRECRUITMENT REPOST. PREVIOUS APPLICANTS NEED NOT REAPPLY.\r\r\r GRADE18\r LOCATION OF POSITIONMDH Office of Enterprise Technology\r201 W. Preston Street\rBaltimore, MD 21201\r Main Purpose of JobThe main purpose of this full-time contractual position will be to lead and perform the monitoring and maintenance of the MDH OET enterprise backup...


  • Baltimore, Maryland, United States State of Maryland - DoIT Networks Division Full time

    IntroductionThe Department of Information Technology (DoIT)\rleads the State in the creation and implementation of information technology\rsolutions that improve IT infrastructure and government services and keep\rMaryland current within IT industry trends.\r GRADESTD 0019\r LOCATION OF POSITION\rDept. of Information Technology\r301 W. Preston...


  • Baltimore, Maryland, United States State of Maryland - MSDE - Division of Early Childhood Full time

    Introduction\rThe Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and�career success in the 21st century. With excellent stewardship from our�divisions, we oversee State and federal programs that support the needs of�a diverse population – students, teachers,...


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Position Summary:Under the supervision of the Senior Security Communications Specialist (SSCS), the Security Communications Specialist (SCS) will be responsible for following established security practices, standard operating procedures and policies. The SCS will answer all incoming calls and radio transmissions, monitor and respond to the intelligent CCTV...


  • Baltimore, Maryland, United States Department Of Homeland Security Full time

    Summary This position is located in the Department of Homeland Security (DHS), United States Coast Guard (USCG), Aviation Logistics Center (ALC), Operations Staff (OPS), Elizabeth City, North Carolina. Duties As a Quality Assurance Specialist (Aircraft Weight & Balance), the incumbent is responsible for planning, developing and defining the organizational...


  • Baltimore, Maryland, United States The Boys Latin School of Maryland Full time

    The Boys' Latin School of Maryland, an independent K-12 boys' school, seeks an enthusiastic, Lower School Learning Specialist to begin, full-time, in August 2024, who will provide comprehensive support for students, faculty and staff, and families in grades K – 5. The ideal candidate will have a bachelor's degree in a related field and a master's degree in...

  • Title Specialist

    4 days ago


    Baltimore, Maryland, United States tapwage Full time

    Job DetailsDescriptionHere at IAA, an RB Global, Inc. company, our Title Specialists play a critical role in our vehicle life cycle process which includes processing and filing vehicle title documents, reviewing and following up on missing items, and identifying inventory reduction opportunities for our salvage auction facilities.Title Specialists embody our...


  • Baltimore, Maryland, United States Alertus Technologies Full time

    Company DescriptionWhen minutes matter, seconds count. As a pioneer and market leader in mass notification, our mission is to empower organizations to protect lives, secure assets, and maintain business continuity. Alertus is experiencing unprecedented growth in all markets, and we're looking for like-minded individuals who take pride in offering...


  • Baltimore, Maryland, United States State of Maryland - MDH Med Care Prgms - Ofc of Health Services Full time

    Introduction\r GRADE16\r LOCATION OF POSITIONMDH - Division of Participant Enrollment and Service Review\r201 W. Preston Street\rBaltimore, MD 21201\r Main Purpose of JobThis full time contractual Medical Care Program Specialist II will develop, implement, and evaluate policies,\rprocedures, and regulations for Medicaid home and community-based services...


  • Baltimore, Maryland, United States MEDSTAR HEALTH Full time

    The Strategic Sourcing Specialist leads or supports projects within the Supply Chain department, which may include but are not limited to strategic sourcing, operational procurement, and inventory management. The Strategic Sourcing Specialist manages projects, performs analytics, facilitates change management, and identifies process improvement initiatives...


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Johns Hopkins Sightline: Unleash Your ImpactThe Johns Hopkins Sightline Business Modernization Project is more than just a job - it's a mission. We're tearing down walls to unleash the full potential of our people. Baltimore, ranked a top 2024 destination by the New York Times, is your backdrop as you join a dynamic and entrepreneurial team to reimagine the...


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    What Awaits You?Career growth and developmentEmployee and Dependent Tuition Assistance Diverse and collaborative working environmentAffordable and comprehensive benefits packageYOU BELONG HEREPosition SummaryThe Inpatient Coding Specialist IV analyzes and interprets the most complex clinical electronic health documentation by physician and applicable...


  • Baltimore, Maryland, United States State of Maryland - MDH Health Professionals Boards and Commissions Full time

    Introduction\r GRADE11\r LOCATION OF POSITIONBoard of Professional Counselors and Therapist\r4201 Patterson Avenue\rBaltimore, MD� 21215\r Main Purpose of JobThe main purpose of this full-time contractual Administrative Specialist II position is to provide comprehensive\radministrative support for the Board of Professional Counselors and Therapists....


  • Baltimore, Maryland, United States Middle River Aerostructure Systems Full time

    Position Title: Production Control Specialist Location: Baltimore, MD, US, 21220 Date: Mon, 6 May :04:52 CDT Company Name: STENAHCM20 Description: About Us:Middle River Aerostructure Systems is a world-leading manufacturer of thrust reversers (the braking system on a jet engine), engine nacelle components and specialized aerostructures. It supplies and...


  • Baltimore, Maryland, United States State of Maryland - Maryland State Retirement and Pension Systems Full time

    IntroductionThe Maryland State Retirement Agency is the administrator of the Maryland State Retirement and Pension System.� The System is a multi-employer, public employees' benefit retirement system composed of twelve (12) separate retirement and pension systems with additional plan components, covering approximately 193,000 active members and more than...


  • Baltimore, Maryland, United States State of Maryland - MSDE - Division of Early Childhood Full time

    Introduction\rThe Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and�career success in the 21st century. With excellent stewardship from our�divisions, we oversee State and federal programs that support the needs of�a diverse population – students, teachers,...


  • Baltimore, Maryland, United States Fulton Bank Full time

    Value PropositionOur values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...

  • Access Specialist I

    1 week ago


    Baltimore, Maryland, United States MEDSTAR HEALTH Full time

    MedStar Health has a Full Time, day shift, hybrid opportunity at our call center located in the White Marsh area. This role is responsible for answering a high volume of inbound calls to schedule patient appointments in our call center.EducationHigh School Diploma or GED required. Associate degree preferred. Experience2 years customer service experience...