Wholesale Customer Service Representative

2 months ago


Maple Heights, United States Giant Eagle Full time

Job Summary

Play an auxiliary role within the department, and could be responsible for managing data, or customer assistance, depending on the departmental needs. This could include tasks such as: data filing and data input and assisting wholesale customers in placing orders and correcting billing errors.

Job Description

  • Experience Required: 1 to 3 years
  • Experience Desired: 1-2 years of clerical experience, General office work experience
  • Education Desired: High school diploma or equivalent
  • Education Desired: Bachelors Degree


Job Responsibilities

  • Assist wholesale customers in placing orders, correcting billing errors, and problem solving.
  • Assist other clerks in the wholesale sales department as needed.
  • Issue customer credits accurately and on a timely basis.
  • Input retail prices for wholesale accounts.
  • Input, print, and distribute ad plans for assigned stores and/or groups.
  • Review all customer pricing, credits, and commitments for accuracy.
  • Assist in inputting ad pricing for wholesale customers.
  • Place commitments to buyers as requested by the wholesale customers.
  • Control mail and general information distribution to customers.

About Us

At Giant Eagle Inc., were more than just food, fuel and convenience. Were one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. Its why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGos, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. Were always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

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