Customer Service Representative

2 weeks ago

Maple Grove, United States Planet Fitness - PF Baseline Fitness Full time
Are you tired of working somewhere that you aren't recognized and appreciated? Do you want to work somewhere that offers true work/life balance and treats you as an individual and not just a cog in the machine? Want to be recognized for your achievements and respected for the work you put in? Join us at Baseline Fitness

Who Are We

Baseline Fitness is a Franchise of Planet Fitness with locations in Minnesota, North Dakota, Nebraska, Iowa, California, Illinois, Colorado, and Wisconsin. We opened our first location in 2009 and have been growing ever since. Now 70 locations strong and expanding rapidly, we are a Top 10 Franchise within the Planet Fitness System.

What Makes Us Different

Many companies say they value their employees, but at Baseline we back up those claims We offer a competitive set of benefits to all full-time employees, including insurance, bonus opportunities (position dependent), holiday pay for ALL hourly employees, PTO and holidays off for Salaried employees, and more We believe that the key to success for any business is to listen to and act upon the feedback of our employees. When our employees feel valued, we all win When we say that we offer advancement opportunities, we aren't making a vague promise of a possibility somewhere down the line, we are growing our company and looking for highly motivated and driven individuals to help us drive that growth. High Potential Employees can expect to see promotion opportunities within 3-6 months of hire if not sooner

What We Have to Offer
 
 
  • True Advancement Opportunity
  • Medical, Dental, Vision and Accident Insurance for ALL full-time employees (after 60 days)
  • Holiday Pay for ALL hourly employees
  • A Free Black Card Membership for all employees + one to give to a friend or family member
  • Employee recognition program with gift cards and a vacation grand prize incentive quarterly
  • A clear and developed training program for every level of employment to set clear expectations for job performance and growth.

Job Summary


The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
 
Essential Duties and Responsibilities 


  • Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:  
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements 


  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Must be 16 years of age or older.
Physical Demands 


  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.
Other
  • Employee Recognition Program
  • Advancement Opportunities
 
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Learn More

  • Customer Service Representative

    7 days ago

    Maple Grove, United States Planet Fitness - PF Baseline Fitness Full time

    Are you tired of working somewhere that you aren't recognized and appreciated? Do you want to work somewhere that offers true work/life balance and treats you as an individual and not just a cog in the machine? Want to be recognized for your achievements and respected for the work you put in? Join us at Baseline Fitness! Who Are We Baseline Fitness is a...

  • Customer Service Representative

    7 days ago

    Maple Shade, New Jersey, United States Smashburger Full time

    Smashburger in Maple Shade, NJ is seeking a skilled and energetic Customer Service Representative to join their full-time team as a Cashier / Food Runner. As an essential part of the success of our restaurant, you will provide outstanding customer service, efficiently process transactions, and maintain a clean and well-stocked work area.Our ideal candidate...

  • Customer Service Representative

    3 days ago

    Maple Shade, United States Urban Classics, Inc. Full time

    Customer Service Representative Urban Classics Inc.Since its founding, TB International has been writing a remarkable success story, as an apparel manufacturer specializing into streetwear with its own brands Mister Tee, MJ Gonzales, Forgotten Faces and Upscale, as well private label division. With a network of approximately 20,000 international customers,...

  • Customer Service Representative

    1 week ago

    Shady Grove, United States Axiom Staffing Full time

    Axiom Staffing is recruiting for an Experienced Manufacturing Customer Service Representative: Conduct reoccurring production planning meetings with purchasing and military product production team members Reviewing, understanding, and supporting whol Customer Service Representative, Customer Service, Representative, Retail, Staffing

  • Customer Service Representative

    5 months ago

    Walnut Grove, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Role The Customer Service Representative will report directly to the Customer Service Manager while working closely with the other Customer Service Representatives, Concessions,...

  • Customer Service Representative

    4 weeks ago

    Oak Grove, United States QC Holdings, Inc.LendNation Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer...

  • Customer Service Representative

    3 days ago

    Pacific Grove, California, United States Domino's Pizza LLC Full time

    About the Role: We are seeking a CUSTOMER SERVICE REPRESENTATIVE to join our team at Domino's Pizza LLC. As a customer-facing representative, you will be responsible for taking in-person and phone orders, completing transactions with guests at the register, and providing excellent customer service skills.Key Responsibilities:Taking in-person and phone...

  • Customer Service Representative

    7 days ago

    Grove, United States Staffmark Full time

    Staffmark is hiring a Customer Service Representative in Shady Grove, PA. We are excited to support you in reaching your career and financial goals, providing the encouragement and resources needed to succeed. Apply today to be a part of a collaborative team dedicated to your success! Pay Rate: $18 - $20 per hour Shift: Monday - Friday | 8:00 AM - 5:00 PM ...

  • Customer Service Representative

    1 week ago

    Oak Grove, United States QCHI Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer...

  • Customer Service Representative

    7 days ago

    Oak Grove, United States QCHI Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer...

  • Customer Service Representative

    2 weeks ago

    Locust Grove, Georgia, United States Domino's Pizza Full time

    Key Responsibilities:We are seeking a Customer Service Representative to provide world-class service to our customers. Key responsibilities include greeting customers, answering phone calls, and resolving customer inquiries in a professional and courteous manner.Requirements:Excellent communication and interpersonal skillsAbility to work in a fast-paced...

  • Customer Service Representative

    4 days ago

    Cottage Grove, Oregon, United States Dollar Tree Full time

    Job Title: Customer Service RepresentativeEstimated Salary: $10.00 - $15.00 per hourJob Description:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team in providing exceptional customer service and supporting store operations.Responsibilities:Provide excellent customer service by responding to customer...

  • Member Services Representative

    3 weeks ago

    Maple Grove, United States Crunch Full time

    Benefits: Employee discounts Free uniforms Opportunity for advancement The Crunch Member Services Representative (MSR) will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. He/She is responsible to manage the front desk to ensure that all members receive the highest...

  • Customer Service Representative

    3 days ago

    Maple Shade, New Jersey, United States The Boyd Group Full time

    Glass America OverviewA successful Customer Service Representative will have a direct impact on the efficiency and effectiveness of our shop operations team. This role is instrumental in the overall success of Glass America, a respected leader in the auto glass industry with operations in 38 states.The ideal candidate will be able to professionally handle...

  • Customer Service Representative

    3 days ago

    Willow Grove, Pennsylvania, United States Against All Odds Full time

    Against All Odds - Customer Service Representative**Job Description**As a Customer Service Representative at Against All Odds, you will be the face of our company, interacting with customers and resolving any issues that may arise. You will be responsible for maintaining a positive store environment, providing excellent customer service, and achieving sales...

  • Customer Service Representative

    3 weeks ago

    Garden Grove, California, United States Encinal Brands LLC Full time

    Job Summary: We are seeking a Customer Service Representative to join our team at Encinal Brands LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.Duties and Responsibilities:Respond to customer inquiries via...

  • Customer Service Representative

    7 months ago

    Grove, United States Aries Technology LLC Full time

    Position - FT swing shift- Wednesday - Sunday, varying hours - 4pm - 12:30am & 8pm - 4:30am. The purpose of this position is to provide call center customer service and technical support to all customers and co-workers in a manner that exhibits courtesy, professionalism and competence. Position Responsibilities Reporting to the Manager of Customer Service,...

  • Customer Service Representative

    4 days ago

    Cottage Grove, Minnesota, United States Planet Fitness Inc. Full time

    At Planet Fitness Inc., we are seeking a Customer Service Representative to join our team. This role is perfect for individuals who are passionate about fitness and customer service.About the JobThis position offers an estimated salary of $35,000 - $45,000 per year, depending on location and experience. As a Customer Service Representative, you will be...

  • Customer Service Representative

    6 days ago

    Elk Grove, California, United States STRAUCH & COMPANY Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at STRAUCH & COMPANY. In this role, you will be the primary point of contact for customers, providing exceptional service and ensuring a positive experience.

  • Customer Service Representative

    6 days ago

    Lake Grove, New York, United States AT&T Full time

    **About the Role:**We are seeking a talented and motivated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.As a Customer Service Representative, you will work closely with our sales...