BJ's Wholesale Club Front End Lead

13 hours ago


Yorktown Heights, New York, United States BJ's Wholesale Club Full time
Job Summary

As a Front End Lead at BJ's Wholesale Club, you will be responsible for overseeing the frontline team in the absence of the Front End Manager. Your key responsibilities will include coaching, teaching, and developing team members to ensure excellent member service. You will also be responsible for driving membership metrics through acquisition, retention, loyalty, and experience programs.

Key Responsibilities
  • Supervise the front line team, including cashiers, SCO, and membership desk
  • Model and provide excellent member service while coaching and developing team members
  • Drive membership metrics through acquisition, retention, loyalty, and experience programs
  • Train, coach, and motivate team members to meet performance expectations
  • Monitor and maintain a clean and organized front end area
Requirements
  • Prior leadership experience preferred
  • Prior membership or sales knowledge and experience preferred
  • Prior cashier experience preferred
  • Basic math skills required
Work Environment

Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance.

Earn a competitive salary of $18.50-$23.13 per hour, commensurate with experience.



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