Current jobs related to Senior Customer Service Representative - Des Moines - UnitedHealth Group

  • Senior Customer Service Representative

    2 weeks ago

    Des Moines, United States Wells Fargo Full time

    Support performance of less experienced Customer Service Representatives, new or enhanced services and procedural changes, and the overall effectiveness of team. Provide feedback and present ideas for improving or implementing processes and tools wit Customer Service, Customer Service Representative, Representative, Senior, Retail, Banking

  • Customer Service Representative

    2 weeks ago

    Des Moines, United States Essential Personnel Inc Full time

    Do you enjoy working directly with people and are looking for a full time position? Essential Personnel has an immediate opening for a Customer Service Representative position at a company in Des Moines. First shift position 630 am to 3 pm. Requireme Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service

  • Customer Service Representative

    2 weeks ago

    Des Moines, United States Wells Fargo Full time

    Support financial products and services. Identify opportunities to improve customer service experience and offer ideas to resolve internal and external customer issues to provide first call resolution. Perform moderately complex customer support task Customer Service, Customer Service Representative, Representative, Business Operations, Retail, Banking

  • Bilingual Customer Service Representative

    3 weeks ago

    Des Moines, United States Mom's Meals Full time

    The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order. Position Responsibilities may include, but not limited to Handle inbound and outbound...

  • Customer Service Representative

    3 weeks ago

    Des Moines, United States U-Haul International, Inc Full time

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...

  • Customer Service Representative

    3 months ago

    Des Moines, United States xpo Full time

    What you’ll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Transportation...

  • Customer Service Representative

    3 weeks ago

    Des Moines, United States MFA Oil Full time

    Overview The Customer Service Representative I position is responsible for providing a high level of customer service for MFA Oil customers. In addition, this position is responsible for the daily duties of the operation including recording sales, taking payments, performing and entering inventory and completing bank deposits. MFA Oil Company is an Equal...

  • Customer Service Representative

    3 weeks ago

    Des Moines, Iowa, United States XPO Full time

    What you'll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications:Transportation experienceExcellent verbal...

  • Bilingual Customer Service Representative

    3 months ago

    Des Moines, United States Mom's Meals Full time

    The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order. Position Responsibilities may include, but not limited to Handle inbound and outbound...

  • Bilingual Customer Service Representative

    3 months ago

    Des Moines, United States Mom's Meals, a PurFoods Company Full time

    Job DescriptionPosition SummaryThe Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order.Position Responsibilities may include, but not limited...

  • Service Coordination Representative

    1 week ago

    Des Moines, Iowa, United States Service Legends Full time

    Position OverviewThe Customer Service Representative plays a vital role in managing client interactions through various communication channels. This position is primarily focused on handling incoming service inquiries and organizing appointments effectively.Key ResponsibilitiesManage a high volume of client calls, averaging around 90 calls daily, both...

  • Customer Service Representative

    3 weeks ago

    Des Moines, United States U-Haul Full time

    Location: 4001 SE 14th St, Des Moines, Iowa 50320 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...

  • Bilingual Customer Service Representative

    1 week ago

    Des Moines, United States Mom's Meals Full time

    The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order. The starting wage is $18.00/hour with weekly pay, PTO, and benefits available after 30 days...

  • Customer Service Representative

    3 months ago

    Des Plaines, United States Unique Repair Service Full time

    Customer Service Representative Are you looking for a job where you can talk and walk the walk? Look no further! We're hiring Customer Service Representatives to join our fun and friendly team. As a Customer Service Representative, you'll be the voice of our company, handling calls from customers and providing them with top-notch service. But don't worry -...

  • Customer Service Representative

    3 weeks ago

    Des Moines, United States HAGER HINGE CO Full time

    A Customer Service Representative is responsible for engaging with external and internal customers on behalf of Hager companies. Duties include entering and reviewing orders and answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining...

  • Treasury Customer Service Representative

    2 days ago

    Des Moines, United States City of Des Moines, Iowa Full time

    The City of Des Moines is seeking a motivated and professional individual to serve as the Treasury Customer Service Representative. Located within the Finance Department, this position performs public-facing Treasury transactions and provides service Customer Service Representative, Customer Service, Treasury, Representative, Operations, Public Service,...

  • Customer Service Representative

    2 months ago

    Des Moines, United States U-Haul Full time

    Location: 6310 Douglas Ave, Des Moines, Iowa 50322 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    3 weeks ago

    Des Moines, United States Harcros Chemicals Full time

    Position: Customer Service Representative Location: St. Louis, MO Job Id: 543756 # of Openings: 1 Customer Service Representative SUMMARY This position is responsible for being the first line of contact for Harcros. This may include email, mail, telephone, web portal, or in person by internal & external customers. Essential Duties and Responsibilities-...

  • Senior Customer Resolution Representative

    4 weeks ago

    West Des Moines, United States Wells Fargo Full time

    Conduct second level reviews of complaints case owners regarding certain data elements associated with Redress and Monetary Relief. Support less experienced individuals in accurately and consistently documenting resolutions for client inquiries and c Representative, Customer, Senior, Quality Assurance, Retail, Banking, Skills

  • Customer Service Representative

    2 weeks ago

    Des Moines, United States Bunzlcareers Full time

    Job Category : Telesales & Customer Service Requisition Number : CUSTO017367 Apply now Posted: August 20, 2024 Full-Time Locations Showing 1 location Revco - Black Stallion, a Bunzl company, is a leading manufacturer of PPE to the welding, industrial, oil & gas, and electrical utility markets. We pride ourselves on our unique, innovative products and high...

Senior Customer Service Representative

2 months ago

Des Moines, United States UnitedHealth Group Full time

You'll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do. If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation, and performance. Join us and start doing your life's best work. SM As a divvyDOSE Senior Customer Service Representative , you will be able to demonstrate what right looks like as a fully proficient Senior Customer Service Representative. Positively contribute to the overall team motivation and drive team engagement. Support both incoming and outgoing customer and provider calls with excellent customer service. This position is full time, Monday - Friday. Employees are required to have flexibility to work during our normal business hours, Monday - Friday from 7:00 am - 7:00 pm CST and Saturdays from 7:30 am - 4:30 pm CST. New hires will work on Saturdays. It may be necessary, given the business need, to work occasional overtime. We offer 3 weeks of structured training and 1 week of on-the-job training. The hours during training will be between 7:00 am to 7:00 pm CST, Monday - Friday. Training will not take place on Saturdays. Training will be conducted virtually from your home. _All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy._ Primary Responsibilities: Answer 35-50 incoming phone calls per day from customers and identify the type of assistance the customer needs. Ask appropriate questions and demonstrate active listening to identify specific questions or issues, build rapport, respond with compassion while documenting required information in computer systems. Research complex issues across multiple databases and work with support resources to resolve customer issues and / OR partner with others to resolve escalated issues. Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to callers. Deliver information and answer questions in a positive manner to facilitate solid relationships with customers, providers, and their staff. Constantly meet established productivity, schedule adherence, and quality standards. Contribute to updating Standard Operating Procedures (SOPs) and team content. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be at least 18 years of age OR older 1 years of experience in a high-volume call center environment Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications Ability to work during our normal business hours, Monday - Friday from 7:00 am - 7:00 pm CST and Saturdays from 7:30 am - 4:30 pm CST Telecommuting Requirements: Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills: Excellent written and verbal communication skills Flexibility and ability to adjust to changing priorities California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington or Rhode Island Residents Only: The hourly range for this is $16.54 - $32.55 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. _Application Deadline:_ _ _ _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._ _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment_ _._ RPO