Customer Service Representative
2 weeks ago
Department: Emerald Logistix
Employment Type: Full Time
Location: Beaumont
Compensation: $17.50 - $24.00 / hour
Description
Job Title: Customer Service Representative
Job Summary:
We are seeking a motivated and empathetic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service, resolving inquiries, and ensuring a positive customer experience. The ideal candidate has strong communication skills, a problem-solving mindset, and a passion for helping others.
Key Responsibilities:
- Customer Support:
- Handle incoming customer inquiries via phone, email, chat, or in person.
- Provide accurate and timely information about products, services, and policies.
- Resolve customer complaints efficiently while maintaining a positive attitude.
- Issue Resolution:
- Identify and troubleshoot issues customers face with products or services.
- Collaborate with internal teams to provide solutions and follow up to ensure resolution.
- Customer Relationship Management:
- Build and maintain strong customer relationships through effective communication and support.
- Record customer interactions and transactions in the CRM system accurately.
- Process Improvement:
- Provide feedback to the team and management on recurring customer issues and trends.
- Suggest and implement improvements to enhance the customer experience.
- Knowledge Management:
- Stay updated on company products, services, and policies.
- Assist in developing and maintaining support documentation and FAQs.
Key Responsibilities
Customer Support:
- Handle incoming customer inquiries via phone, email, chat, or in person.
- Provide accurate and timely information about products, services, and policies.
- Resolve customer complaints efficiently while maintaining a positive attitude.
- Identify and troubleshoot issues customers face with products or services.
- Collaborate with internal teams to provide solutions and follow up to ensure resolution.
- Build and maintain strong customer relationships through effective communication and support.
- Record customer interactions and transactions in the CRM system accurately.
- Provide feedback to the team and management on recurring customer issues and trends.
- Suggest and implement improvements to enhance the customer experience.
- Stay updated on company products, services, and policies.
- Assist in developing and maintaining support documentation and FAQs.
- High school diploma or equivalent; Bachelor's degree preferred
- Strong communication and interpersonal skills.
- Proficient in using computers, CRM software, and other relevant tools.
- Ability to multitask, prioritize, and manage time effectively.
- Problem-solving skills and a customer-focused approach.
- Competitive salary and potential bonuses.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional development and career growth.
- Supportive team environment.
-
Customer Service Representative
2 weeks ago
Beaumont, United States Hustle Notice Biz Full timeCustomer Service RepresentativeDepartment: Emerald LogistixEmployment Type: Full TimeLocation: BeaumontCompensation: $17.50 - $24.00 / hourDescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a motivated and empathetic Customer Service Representative to join our team. In this role, you will be the first point of contact for our...
-
Customer Service Representative
2 weeks ago
Beaumont, United States Hustle Notice Biz Full timeCustomer Service RepresentativeDepartment: Emerald LogistixEmployment Type: Full TimeLocation: BeaumontCompensation: $17.50 - $24.00 / hourDescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a motivated and empathetic Customer Service Representative to join our team. In this role, you will be the first point of contact for our...
-
Customer Service Representative
2 weeks ago
Beaumont, United States Hustle Notice Biz Full timeCustomer Service RepresentativeDepartment: Mark RinkEmployment Type: Full TimeLocation: Beaumont, TXCompensation: $17.50 - $25.00 / hourDescriptionPosition Overview:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will serve as the first point of contact for customers, providing support,...
-
Customer Service Representative
2 weeks ago
Beaumont, United States Hustle Notice Biz Full timeCustomer Service RepresentativeDepartment: Mark RinkEmployment Type: Full TimeLocation: Beaumont, TXCompensation: $17.50 - $25.00 / hourDescriptionPosition Overview:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will serve as the first point of contact for customers, providing support,...
-
Customer Service Representative
1 week ago
Beaumont, Texas, United States The HT Group Full timeJob OverviewThe HT Group is seeking a Customer Service Representative to join their team in Beaumont. This contract-to-hire position offers a salary of $18 per hour, with opportunities for growth and development.
-
Customer Service Representative
3 weeks ago
Beaumont, United States U-Haul Full timeLocation: 3885 Milam St, Beaumont, Texas 77701 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service and Sales Representative
5 days ago
Beaumont, California, United States Cindy Cabanas - State Farm Agent Full time**About Our Agency:**Cindy Cabanas - State Farm Agent is a rapidly growing insurance agency dedicated to helping individuals and families navigate the complex world of insurance. Our team is passionate about delivering exceptional customer service and building long-term relationships with our clients.Job Description:We are seeking a highly motivated and...
-
Beaumont, Texas, United States Walmart Full timeOverviewAs an Automotive Sales and Customer Service Representative at Sam's Club, you will be part of a dynamic team that delivers exceptional customer service and drives sales growth in the automotive department.
-
Beaumont, United States Daikin Full timeDaikin - 6640 EASTEX FRWY STE A8 [Customer Service Representative] As a Customer Service Representative at Daikin, you'll: Receive and respond to calls, emails, or instant messages from customers both internal and external; Enter and update caller/product information into the call tracking database (CRM) and ensure customers inquiries are attended to...
-
Customer Service Representative
7 days ago
Beaumont-Monteux, Auvergne-Rhône-Alpes, United States Circle K Stores, Inc. Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service Representative. This role is ideal for someone who enjoys working in a fast-paced environment, providing excellent customer service, and promoting products to customers. As a valued member of our team, you will be responsible for...
-
Beaumont, United States Penske Full time**What's the Job?** Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the...
-
Beaumont, United States Penske Full time4620 College St, Beaumont TX 77707 **What's the Job?** Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our...
-
Customer Service Representative Part Time
7 days ago
Beaumont, California, United States Domino's Pizza LLC Full timeCompany OverviewAt Domino's Pizza LLC, we pride ourselves on being a leader in the fast-food industry. With a strong commitment to quality and customer satisfaction, we continue to grow and expand our reach.Salary$20.00 per hour is the estimated salary for this position, based on national averages and considering the nature of the job and location. As a...
-
Customer Service Representative
3 weeks ago
Beaumont, Texas, United States American Welding and Gas Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Beaumont, TX. As a key member of our sales team, you will be responsible for providing exceptional customer service by assisting customers with ordering and purchasing products, performing material handling functions, and supporting...
-
Beaumont, Texas, United States City of Beaumont, TX Full timeJob OverviewThis role is an excellent opportunity to work with the City of Beaumont, TX as a Water Meter Reader and Customer Service Representative. The successful candidate will be responsible for reading water meters, performing customer service tasks, and working in a team environment.Job ResponsibilitiesRead water meters on assigned routes and record...
-
Customer Service Representative
3 weeks ago
Beaumont, Texas, United States Southeast Texas HR Full timeJob OverviewSoutheast Texas HR is a leading provider of recruiting and HR services in the retail industry. We are seeking a highly skilled Customer Service Support Member to join our team.Key ResponsibilitiesProcess online sales orders for various customers, ensuring timely delivery and excellent customer service.Research and resolve customer service issues...
-
Customer Service Representative
3 weeks ago
Beaumont, Texas, United States Mark Rink Full timeMark Rink is seeking a skilled Customer Service Representative to join our team as a Phone Support Specialist. As a key member of our customer-facing department, you will play a vital role in delivering exceptional service to our customers through inbound and outbound phone calls.About the RoleThis is a full-time opportunity that requires strong...
-
Customer Service Ambassador
1 week ago
Beaumont, Texas, United States Domino's Pizza LLC Full timeAre you passionate about delivering exceptional customer experiences? Do you have a knack for multitasking and working in a fast-paced environment? If so, we want to hear from you!We're looking for a skilled Customer Service Representative to join our team at Domino's Pizza LLC. Based on industry standards, we estimate the annual salary for this position to...
-
Beaumont, United States Penske Full time4620 College St, Beaumont TX 77707 **What's the Job?** Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our...
-
Customer Service Representative
3 weeks ago
Beaumont, Texas, United States Walmart Full timeAbout Us: Walmart is a leading retailer that offers a wide range of products to customers. As a Sales Associate at Walmart, you'll be part of the General Merchandise team and play a vital role in ensuring customer satisfaction.">Salary Range: The estimated salary for this position is between $14-$26 per hour, depending on location and experience. This...
