Customer Service and Sales Representative

3 days ago


Beaumont, California, United States Cindy Cabanas - State Farm Agent Full time

**About Our Agency:**

Cindy Cabanas - State Farm Agent is a rapidly growing insurance agency dedicated to helping individuals and families navigate the complex world of insurance. Our team is passionate about delivering exceptional customer service and building long-term relationships with our clients.

Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting the growth of our insurance agency.

Responsibilities:

  • Establish and maintain strong relationships with customers to understand their needs and provide personalized solutions.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and promote the development of our business.

Salary: $45,000 - $65,000 per year, depending on experience.

Qualifications:

  • Dedicated to customer service and able to effectively relate to customers, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members.
  • Proactive in problem-solving and able to make presentations to potential customers.
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Bilingual Spanish speaker preferred.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).

Benefits:

  • Hourly pay plus commission/bonus.
  • Simple IRA.
  • Growth potential/Opportunity for advancement within my office.
  • Valuable career-building experience.


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