Customer Experience Representative

4 months ago


Madison, United States The QTI Group Full time

**Customer Experience Representative**

**LOCATION:** Madison, WI **Summary:** Join a large, and growing trade association based in Madison, WI as a Customer Experience Representative. In this role you'll provide support to members and customers by providing technical support, registering for classes and events, and responding to online chat inquiries. This direct hire role offers a competitive starting pay and benefits. Hours are full-time, Monday-Friday between 8:00 a.m. - 5:00 p.m., hybrid.

**Responsibilities:**

* Answer and direct calls to appropriate outside companies or government agencies

* Provide customer support via phone and email for online education and real estate forms

* Send registration forms via email or mail

* Assist customers and members with website navigation and login

* Assist walk-in customers with purchasing materials, registrations, etc.

* Support internal departments with virtual meetings, proofreading, room scheduling, etc. as needed

* Complete and maintain project reports

* Assist with shipping and receiving as needed

**Qualifications:**

* High School Diploma

* 1+ years of customer service experience in an office

* Proficiency in Microsoft Office

* Experience with Microsoft Teams and/or Zoom is beneficial

* Ability to lift up to 20 lbs

#MMAS



  • Madison, Wisconsin, United States Threadfellows Full time

    **About Threadfellows**Threadfellows is a leading e-commerce company specializing in high-quality brand name apparel and accessories. We partner with renowned brands to provide our customers with the best products.**Our Team**We are a dynamic and growing team of professionals who are passionate about delivering exceptional customer experiences. We value...


  • Madison, Wisconsin, United States Kessenich's Ltd. Full time

    Customer Experience Specialist - A Key Role at Kessenich's Ltd.Kessenich's Ltd., a leading foodservice design, equipment, and supplies company since 1929, is seeking a skilled Customer Experience Specialist to join our team in Madison, WI. As a vital member of our showroom team, you will be responsible for connecting with customers, driving merchandising...


  • Madison, Wisconsin, United States TOCA Football Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative at TOCA Football. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a welcoming and engaging experience for our guests.Key ResponsibilitiesSchedule customer appointments...


  • Madison, Wisconsin, United States TEKsystems Full time

    Job OverviewWe are seeking a skilled Customer Tech Support Representative to join our team at TEKsystems. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide timely and effective technical support to customers via phone and other...


  • Madison, United States Zing Recruiting Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeZing Recruiting, in partnership with a company’s department of employee trust funds in the Madison, WI area, is seeking a Customer Service Representative to join their team! This is a great team and organization with opportunities for growth! Customer Service Representative Job Summary: Research,...


  • Madison, United States TEKsystems Careers Full time

    *Description:* We are currently seeking a Customer Tech Support Representative for a position in Madison, WI. The main responsibility of the Customer Tech Support Representative will be to provide assistance to customers who are experiencing issues with surgical loupes over the phone. This will help to minimize the need for sales representatives to travel to...


  • Madison, United States TEKsystems Careers Full time

    *Description:* We are currently seeking a Customer Tech Support Representative for a position in Madison, WI. The main responsibility of the Customer Tech Support Representative will be to provide assistance to customers who are experiencing issues with surgical loupes over the phone. This will help to minimize the need for sales representatives to travel to...


  • Madison, United States TEKsystems Full time

    Description: We are currently seeking a Customer Tech Support Representative for a position in Madison, WI. The main responsibility of the Customer Tech Support Representative will be to provide assistance to customers who are experiencing issues with surgical loupes over the phone. This will help to minimize the need for sales representatives to travel to...


  • Madison, Alabama, United States Domino's Franchise Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Franchise. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive...


  • Madison, Wisconsin, United States Mad City Windows and Baths Full time

    About Mad City Windows and BathsWe are a unified team dedicated to excellence, committed to enhancing homes across 10+ states. Our 50+ years of experience reflect our unwavering commitment to homeowners throughout the Midwest.Job SummaryWe are seeking individuals who resonate with our dedication, passion, and drive. As a Customer Service Representative, you...


  • Madison, Wisconsin, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide them with a...


  • Madison, United States Kelly Services, Inc. Full time

    Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly is looking for a Customer Service Representative to work at a premier company in Madison, WI. Let us help you grow at work and dis Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service


  • Madison, Wisconsin, United States Sub-Zero Group Full time

    {"Job Title: Customer Care Representative Job Summary: We are seeking a skilled Customer Care Representative to join our team at Sub-Zero Group, Inc. Key Responsibilities: * Provide exceptional customer service to product owners and prospects * Answer questions and resolve issues related to our luxury appliances * Collaborate with field partners to ensure...


  • Madison, Wisconsin, United States The QTI Group Full time

    Customer Experience RepresentativeLocation: Madison, WISummary: The QTI Group is seeking a Customer Experience Representative to provide exceptional support to members and customers. This role involves providing technical support, registering for classes and events, and responding to online chat inquiries.Responsibilities:Answer and direct calls to...


  • Madison, Wisconsin, United States TEKsystems Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TEKsystems. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers, resolving issues in a timely and professional manner, and...


  • Madison, Wisconsin, United States Horizon Group Full time

    Customer Service Representative OpportunityYoungCapital is a leading recruiting company that connects candidates with suitable companies. Our experienced recruiters are dedicated to supporting you throughout the application process and beyond.We are seeking a communicative and customer-oriented individual to join our team as a Customer Service Representative...


  • Madison, Illinois, United States redbox+ Dumpsters Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at redbox+ Dumpsters. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and providing a positive...


  • Madison, United States Wolters Kluwer N.V. Full time

    Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with c Customer Service, Customer Service Representative, Representative, Diversity, Business, Technology, Retail,...


  • Madison, Wisconsin, United States Spherion Full time

    Customer Care Representative Job DescriptionSpherion is seeking a skilled Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to internal and external customers via phone and email.Key Responsibilities:Answer inbound calls and emails related to...


  • Madison, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...