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Service Coordinator- Dispatcher
1 month ago
Description Position at Commercial Appliance Parts and Service Service Coordinator - DispatcherLocation: Orlando, FLJoin Our Dynamic TeamAre you a high-energy, self-starter looking for a challenging role? Do you thrive in a fast-paced environment and excel at multitasking? If so, we want you to join our team as a Service Coordinator - Dispatcher.Please note, this opportunity is full time hourly position Mon-Fri 8am-5pm at our wonderful and sunny office in Orlando, FL. About the Role: As a Service Coordinator - Dispatcher, you will be the vital link between our customers and our service technicians. Your primary responsibilities will include:Answering service calls and addressing customer needsPrioritizing and scheduling service calls efficientlyDispatching technicians to maximize productivityReviewing technician work orders for accuracyAssisting with timely and accurate billingWhat We're Looking For:Prior dispatch experience is a plusExceptional customer service and interpersonal skillsExcellent verbal and written communication abilitiesAbility to thrive in a high-paced environmentStrong computer skills, including Microsoft Office proficiencyBilingual Spanish/English skills are a bonusWhy Join Us? We offer a comprehensive benefits package, including:Medical, Dental, and Disability BenefitsLife Insurance401k with Company MatchVacation, Sick, and Personal TimePaid HolidaysAbout Commercial Appliance Parts & Service: Since 1946, we have been the trusted choice for thousands of restaurants, hotels, hospitals, school districts, and universities across Florida and Georgia. We provide timely, professional service and technical assistance for commercial cooking and refrigeration equipment. Our reputation for excellence is reflected in our selection by nearly every major manufacturer of commercial cooking and refrigeration equipment for warranty service.Ready to be a part of our team? Learn more about us at Commercial Appliance Parts & Service.Apply today and help us continue to deliver exceptional service to our valued customers