Customer Service 2

4 months ago


Kennedy Space Center, United States Pilot Freight Service Full time

** Customer Service 2**

**Job Category****:** Stations-Southeast **Requisition Number****:** CUSTO004199 Showing 1 location **Job Details**

**Description**

**Pilot Freight Services** is seeking a **Customer Service 2 Agent - Inbound Dispatcher** for our **Orlando, FL terminal**. The hours of the job will be **6:30am - 3:00pm.**

**JOB SUMMARY:**

The Customer Service Agent 2 is responsible for providing customer service to all callers. They answer incoming calls and troubleshoot any issues. They assist pilot stations and cartage agents. Candidate will proactively manage the scheduling of local cartage's daily deliveries and pick-ups. This coordination will include the company-owned cartage team and outside cartage vendors.

**SKILLS/COMPETENCIES:**

* Excellent oral and written communication and problem-solving skills

* Technological aptitude using the internet and on-line tools

* High energy with the ability to multitask

* Excellent organizational skills with emphasis on detail

**EDUCATION:**

* High School or better

**EXPERIENCE:**

* 2 years customer service experience

**Qualifications**

**Skills**

**Preferred**

**Dealing with Complaints** *Advanced* **Being Thorough** *Advanced* **Business Communication Skills** *Intermediate* **Behaviors**

**Preferred**

**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well

**Dedicated****:** Devoted to a task or purpose with loyalty or integrity

**:**

**Motivations**

**Preferred**

**Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization

**Goal Completion****:** Inspired to perform well by the completion of tasks

**:**

**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)



  • Kennedy Space Center, United States Pilot Freight Service Full time

    Job Summary:The Customer Service Agent 2 is responsible for providing exceptional customer service to all callers. They answer incoming calls and troubleshoot any issues, ensuring a high level of satisfaction for our customers.Key Responsibilities:Provide timely and effective resolution to customer inquiries and issuesAssist pilot stations and cartage agents...


  • Kennedy Space Center, United States Pilot Freight Service Full time

    **Job Summary**Pilot Freight Services is seeking a dedicated and detail-oriented Customer Service Representative to join our team in Orlando, FL. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, cartage agents, and other station personnel.**Key Responsibilities:**Frequent and accurate...


  • Kennedy Space Center, United States Pilot Freight Service Full time

    Job Summary:The Customer Service Agent 2 is responsible for providing exceptional customer service to all callers. They answer incoming calls and troubleshoot any issues, ensuring a high level of satisfaction for our customers.Key Responsibilities:Provide timely and effective responses to customer inquiries via phone and other communication...


  • Kennedy Space Center, United States GE Healthcare Full time

    Job Description SummaryJob Description Field Engineer 2 Roles and Responsibilities: Role Summary : The Field Engineer 2 performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field...


  • Kennedy Space Center, United States AT&T Full time

    This hybrid position reports to our company's location and works in a center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to our location. This is your opportunity to be part of a dynamic team that provides exceptional customer experiences, sales, and technical support. As a key member of our team, you will...


  • Kennedy Space Center, United States GE Healthcare Full time

    Job Description SummaryJob DescriptionField Engineer 2Roles and Responsibilities:Role Summary : The Field Engineer 2 performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field...


  • Kennedy Space Center, United States Rollins Full time

    **Job Summary**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Rollins, a global leader in pest management services. As a key member of our branch team, you will be responsible for providing exceptional customer service, scheduling appointments, and ensuring seamless communication with our...


  • Kennedy Space Center, United States David's Bridal Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Deliver Exceptional Customer ExperiencesAt David's Bridal, we're committed to providing our customers with an unforgettable shopping experience. As a Customer Service Representative, you'll play a vital role in ensuring our customers feel valued, heard, and supported throughout their...


  • Kennedy Space Center, United States Rollins Full time

    Customer Service Specialist/Administrative AssistantJob Summary:We are seeking a highly skilled Customer Service Specialist/Administrative Assistant to join our team at Rollins. As a key member of our branch team, you will be responsible for providing exceptional customer service, scheduling appointments, and performing administrative tasks.Key...


  • Kennedy Space Center, United States Qualfon Full time

    **Customer Service Representative** **Location:** Orlando, Florida, US **Job Summary** Main objectives and duties: **1. Call Handling.** * Resolves product or service problems by accurately understanding the customers issue. * Determine the cause of the problem, selecting the best solution to the problem and explaining to the customer the resolution * Answer...


  • Kennedy Space Center, United States Secure Transportation Full time

    Summary Description The Customer Service Representative (CSR), will field inbound calls from Customers assisting with any and all requests. CSR's will also perform outbound calls to verify existing reservations and work to provide exceptional Customer experiences. Schedule: 11:00am-7:30pm ESTKey Tasks and Responsibilities •Uphold the company Core Values at...


  • Kennedy Space Center, United States MasterBrand Cabinets Full time

    Job SummaryThe Customer Service Associate position plays a key role in servicing our customers at MasterBrand Cabinets, Inc. This role is responsible for resolving customer needs by ensuring that the task and order requirements are detailed properly and completed timely.Key ResponsibilitiesAnswer customer inquiries and resolve issues in a timely and...


  • Kennedy Space Center, United States Reliablesprinkler Full time

    * 22-Feb-2022 to 23-Apr-2022 (EST) * Warehouse- Orlando * Longwood, FL, USA * $720-950 / weekly DOE * Hourly * Full Time *Medical, Dental, 401k, Life, AD&D, FSA, Paid Vacation, Holidays, and PTO* **Customer Service Representative** **Orlando Distribution** *Longwood, FL* Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire...


  • Kennedy Space Center, United States MidFlorida Credit Union Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at MidFlorida Credit Union. As a key member of our branch team, you will play a vital role in providing exceptional service to our members and helping them achieve their financial goals.Key ResponsibilitiesMember Service: Provide personalized...


  • Kennedy Space Center, United States 50 Floor Full time

    **Customer Service Representative** **Department:** Customer Service **Location:** Orlando, FL **Position Summary:** 50Floor, Inc. is looking for a service oriented Customer Service Representative with good organizational skills. This position will perform tasks related to organization and communication between external and internal customers. Customer...


  • Kennedy Space Center, United States Maschio's Food Service Full time

    Food Service Worker OpportunityAt Maschio's Food Service, we are seeking reliable and skilled Food Service Workers to join our team in the Orlando/Azalea Park, FL area. This is a Monday through Friday, 9 am to 2 pm position, with no weekends or holidays. We offer a supportive work environment and opportunities for growth and development.Key...


  • Kennedy Space Center, United States David's Bridal Full time

    BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for every referral hired with NO LIMIT* Competitive hourly pay rates & team bonus Get Paid Early! *Additional terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams and find...

  • Food Service Worker

    1 week ago


    Kennedy Space Center, United States Maschio's Food Service Full time

    Job Opportunity at Maschio's Food ServiceWe are seeking a skilled and enthusiastic Culinary Staff Member to join our team in the Orlando area. As a Dining Room Associate, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Food Preparation: Assist in preparing and...


  • Kennedy Space Center, United States Reliablesprinkler Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Reliablesprinkler. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers.Duties and Responsibilities:Communicate effectively with customers to resolve issues and provide timely...


  • Kennedy Space Center, United States Fortune Brands & Security, Inc. Full time

    **Customer Service Associate** * 7081 Grand National Dr, Orlando, FL 32819, USA * Full-time * Department: Customer Service **Job Description** The Customer Service Associate position plays a key role in servicing our customers. The position is responsible for resolving customer needs by ensuring that the task and order requirements are detailed properly and...