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![CoxHealth](https://media.trabajo.org/img/noimg.jpg)
Customer Service Rep No Experience Required
2 months ago
Summary
Best in Class Work Environment
5x Modern Healthcare Best Places to work
America’s Greatest Workplaces 2023 – Newsweek
Greatest Workplace for Women 2023, 2024 – Newsweek
Greatest Workplaces for Diversity 2024 – Newsweek
Best Employers for New Grads 2023 – Forbes
Best Employers by State – Missouri – 2023 – Forbes
Benefits
Robust, fully customizable benefits package including Medical/Vision/Dental and more
No cost eCare visits
Employer-provided mental health services for employees and eligible family members
Retirement with employer match up to 7%
Tuition discounts and reimbursement available for continuing your education
CoxHealth Fitness Center and Child Care discounts
Onsite delivery for CoxHealth Pharmacies and 1906 Employee Store
Job Summary
The Customer Service Rep is responsible for providing customer service support throughout the department by assisting callers and answering various billing questions. Follows up on patient accounts and forwards outstanding requests to the appropriate account representative or department. Processes customer payments via telephone and documents appropriately.
Job Requirements
Education
Required: High School Diploma or Equivalent
Experience
Preferred: Customer service experience
Skills
Excellent verbal and written communication skills
Able to work independently and collaboratively in teams
Proficient Computer skills and operate billing software
Medical Terminology
Ability to multi-task & have attention to detail
Excellent typing skills including using the 10 key pad
Licensure/Certification/Registration
N/A
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