Member Services Representative
3 months ago
- Flexible schedule
- Free uniforms
- Wellness resources
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member's accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Compensation: $12.00 per hour
JOIN THE CLUB
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
-
Member Services Representative
3 weeks ago
Wichita, United States Planet Fitness - KSLA Sutherland Group Full timeBenefits: Dental insurance Vision insurance Wellness resources Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet...
-
Member Services Representative
3 weeks ago
Wichita, United States Planet Fitness - KSLA Sutherland Group Full timeBenefits: Flexible schedule Free uniforms Wellness resources Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet members,...
-
Member Services Representative
3 weeks ago
Wichita, United States Planet Fitness Inc. Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing exceptional customer service. * Handle all...
-
Member Services Representative
3 weeks ago
Wichita, United States Planet Fitness Inc. Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing exceptional customer service. * Handle all...
-
Member Services Representative
3 weeks ago
Wichita, United States Planet Fitness Inc. Full timeBenefits: * Dental insurance * Vision insurance * Wellness resources Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective...
-
Member Services Representative
3 weeks ago
Wichita, United States Planet Fitness Inc. Full timeBenefits: * Flexible schedule * Free uniforms * Wellness resources Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective...
-
Member Services Representative
3 weeks ago
Wichita, United States Planet Fitness Inc. Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Employee must be upbeat, excellent customer service * Must engage with members and employees while...
-
Service Representative Team Member
4 days ago
Wichita, Kansas, United States Mass Markets Full time**Job Summary**We are looking for a highly motivated Service Representative Team Member to join our team at Mass Markets. As a key member of our team, you will be responsible for providing exceptional customer service through timely and professional communication.An estimated salary of $40,000 - $55,000 per year awaits the successful candidate.Your duties...
-
Floating Member Services Representative
3 weeks ago
Wichita, United States Planet Fitness Inc. Full timeJob Summary The Floating Member Services Representative will be responsible for creating a positive member experience at multiple locations by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Essential Duties and Responsibilities * Greet members, prospective members, and guests, providing...
-
Member Service Representative
13 hours ago
Wichita Falls, United States Spherion Full timeSpherion Staffing is hiring a Member Service Representative for a local credit union! While banking experience is not required for this position, this front-line position plays a vital role in providing exceptional service to members, so customer service experience is required. Responsibilities: Open all types of accounts for members Answer questions and...
-
Member Services Representative
4 months ago
Wichita Falls, United States Crunch Fitness Full timeDescription The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position RequirementsExpectations Greet all members & guests with...
-
Customer Service Representative
4 days ago
Wichita, Kansas, United States Mass Markets Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Mass Markets. As a key member of our contact center, you will be responsible for providing exceptional customer service via phone.
-
Customer Service Representative
3 days ago
Wichita, Kansas, United States Walmart Full timeJob OverviewWe are seeking a Customer Service Representative to join our team at Walmart. As a key member of our General Merchandise team, you will play a vital role in ensuring that our customers receive exceptional service and support.About the RoleThis is an excellent opportunity for individuals who enjoy working with people and providing top-notch...
-
Customer Service Representative
4 months ago
Wichita, United States Fagron Sterile Services Full timeAbout the job Customer Representatives support the organization by working directly with customers to ensure order accuracy, timeliness and completeness and promptly following up on any customer concerns. Role Responsibilities: Accurately and quickly process orders generated from phone or email contact. Timely review of web shop orders. Timely respond to...
-
Technical Service Representative
4 days ago
Wichita, Kansas, United States MCI Careers Full timeCustomer Service Representative Job DescriptionWe are seeking an experienced Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through inbound calls, emails, and chats. This role requires strong communication skills, a positive attitude, and...
-
Customer Service Representative
4 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeJob Title: Customer Service RepresentativeAbout the Role:This is an exciting opportunity to join MCI Military Recruitment as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Duties and Responsibilities:- Handle inbound calls from customers with a...
-
Customer Service Representative
2 weeks ago
Wichita, United States David Curry - State Farm Agent Full timePosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...
-
Customer Service Representative
1 week ago
Wichita, United States David Curry - State Farm Agent Full timePosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...
-
Customer Service Representative
4 days ago
Wichita, Kansas, United States MCI Careers Full timeAbout the Job: We are seeking a highly motivated and customer-focused individual to join our team as a Contact Center Representative I. This role is perfect for those who enjoy interacting with people, providing exceptional service, and working in a fast-paced environment. As a Contact Center Representative I, you will be responsible for handling inbound and...
-
Customer Service Representative
2 weeks ago
Wichita, United States Trane Technologies, plc Full timeAt Trane Technologies. TM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to l Customer Service Representative, Customer Service, Representative, Sales, Retail, Technology, Business,...
