Customer Service Representative

3 weeks ago


New Haven, United States ArtToFrames Full time
Company Description

ArtToFrames, based in new haven Connecticut, has been a family-owned business since 2007, focused on providing tradition, value, and craftsmanship in custom framing. We aim to make custom picture framing simple, accessible, and long-lasting, offering online purchases at a fraction of traditional prices with quick shipping. Our skilled team hand-builds each frame with dedication, precision, and care, delivering a product to cherish for a lifetime.

Role Description

This is a full-time on-site role for a Customer Service Representative at ArtToFrames in New Haven, CT. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.

Qualifications

  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Service skills
  • Customer Experience enhancement skills
  • Excellent communication and interpersonal skills
  • Ability to resolve customer issues efficiently and effectively
  • Strong problem-solving and decision-making abilities
  • Experience in a similar role is a plus
  • High school diploma or equivalent is a plus


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