HR Support Assistant

3 weeks ago

Green Cove Springs, United States Clay County Full time

DescriptionThe HR Support Assistant performs a wide range of administrative tasks and services to ensure the effective and efficient operation of the Human Resources unit. This includes customer service, front desk operations, greeting and assisting visitors, and providing clerical support. Key duties involve organizing, summarizing, and assembling requested information, creating and tracking correspondence, scheduling appointments, and maintaining employment records. The assistant ensures adherence to agency policies and procedures while maintaining a professional and courteous demeanor.DutiesControls building entry and greets visitors, ensuring they are directed appropriately.Provides accurate information, forms, and professional assistance at the customer service counter.Ensures children are accompanied by an adult in the lobby.Keeps work areas clean, organized, and safe.Answers FAQs about agency policies, procedures, benefits, and hiring processes in person, by phone, and email.Supports HR by maintaining and filing employment records, and managing correspondence.Routes calls and messages, referring complex questions to HR staff.Notifies chain of command of noteworthy issues.Assists candidates with interview packets and verifies paperwork.Checks and responds to voicemail and email promptly.Manages reservations and organization of training/conference rooms.Creates and distributes meeting minutes.Conducts oneself ethically and professionally, maintaining confidentiality.Researches and assembles requested information/documentation.Addresses employee and citizen concerns with professionalism and care.Arranges front desk coverage for breaks and events.Compiles customer service reports.Forwards mail and courier packages.Schedules appointments for new hires and background investigators.Photographs new hires and interns for ID badges when required.Responds positively to guidance and feedback.Operates and performs minor repairs for office equipment within specified parameters.Prepares and submits purchase requisitions.Reports maintenance, safety, and compliance issues.Participates in job-specific training and cross-training.Edits and maintains policies as requested.Assists with planning and executing special events.Assists withdriver's license checks and collects fingerprints.Maintains awareness andcompliance with agency policies and procedures.Reviews and acknowledges assigned documents in Power DMS.Performs other related duties as assigned.Qualifications and Requirements for All PositionsHigh school diploma or equivalentProficient in Microsoft Office productsSpeak and understand the English languageCertification, Licenses, and Registrations Requirements:StrongcommandofofficeequipmentandMicrosoftOfficeproducts.Priorclericalexperiencepreferred.Prior HR experience preferred.ObtainNotaryPublicCertificationwithin6monthsofhire.HR Certifications (preferred)Supplemental InformationSalary is negotiable for full-time positions upon initial hire, if requested, based on verified experience up to step five (5) of the assigned pay grade. Current employee salary changes are determined based on internal methodology. Please contact Human Resources with any questions. Benefits include Florida Retirement System, a full suite of very affordable health/life/dental/vision benefits, ancillary insurance policies, college reimbursement, and more. This posting has been reviewed by Human Resources and found to be job related and non-discriminatory.

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