Call Center Operator

4 weeks ago


Baltimore, United States Mercy Health Services Full time

The Call Center Operator / Specialty Concierge's primary purpose is to serve as a scheduling liaison for patients between Maryland Family Care's primary care providers and specialist providers. Excellent customer service and ability to accurately sch Healthcare, Operator, Call Center, Health, Microsoft, Customer Service


  • Call Center Operator

    3 weeks ago


    Baltimore, United States Mercy Medical Center Full time

    Overview: The Practice Communications Coordinator is primarily responsible for answering incoming calls to the practice in a polite, professional, and efficient manner. The coordinator will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience. Responsibilities include...

  • Call Center Operator

    4 weeks ago


    Baltimore, United States Mercy Medical Center - Baltimore, MD Full time

    Summary The Practice Communications Coordinator is primarily responsible for answering incoming calls to the practice in a polite, professional, and efficient manner. The coordinator will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience. Responsibilities include...

  • Call Center Operator

    4 weeks ago


    Baltimore, United States Mercy Medical Center - Baltimore, MD Full time

    Summary The Practice Communications Coordinator is primarily responsible for answering incoming calls to the practice in a polite, professional, and efficient manner. The coordinator will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience. Responsibilities include...

  • Call Center Operator

    4 weeks ago


    Baltimore, United States Mercy Medical Center - Baltimore, MD Full time

    Summary The Call Center Operator / Specialty Concierge's primary purpose is to serve as a scheduling liaison for patients between Maryland Family Care's primary care providers and specialist providers. Excellent customer service and ability to accurately schedule patient appointments per specialty office protocols are required. Requirements EDUCATION AND...


  • Baltimore, United States Mercy Medical Center - Baltimore, MD Full time

    Summary Schedule: Monday, Tuesday, Friday 8:00am - 4:30pm The Call Center Operator / Specialty Concierge's primary purpose is to serve as a scheduling liaison for patients between Maryland Family Care's primary care providers and specialist providers. Excellent customer service and ability to accurately schedule patient appointments per specialty office...

  • Dispatch Operator

    2 weeks ago


    Baltimore, United States nTech Workforce Full time

    Terms of EmploymentW2 Contract, 12 months The position is 100% onsite - Primary location is in Middle River, MD The resource may be required to work out of the secondary location in Kennett Square, PA on occasion. The center is 24/7 and Operator are required to work weekends (approximately 2 weeks per month) and holidays. (Example – Thanksgiving,...

  • Dispatch Operator

    1 week ago


    Baltimore, United States nTech Workforce Full time

    Terms of EmploymentW2 Contract, 12 months The position is 100% onsite - Primary location is in Middle River, MD The resource may be required to work out of the secondary location in Kennett Square, PA on occasion. The center is 24/7 and Operator are required to work weekends (approximately 2 weeks per month) and holidays. (Example - Thanksgiving, Christmas,...

  • Dispatch Operator

    1 month ago


    Baltimore, United States nTech Workforce Full time

    Terms of EmploymentW2 Contract, 12 months The position is 100% onsite - Primary location is in Middle River, MD The resource may be required to work out of the secondary location in Kennett Square, PA on occasion. The center is 24/7 and Operator are required to work weekends (approximately 2 weeks per month) and holidays. (Example – Thanksgiving,...


  • Baltimore, United States Mercy Medical Center Full time

    Overview: Must be willing to perform job standards and provide excellent customer service to staff, patients and visitors in a manner consistent with Mercy Medical Centers' Service Excellence Standards, Mission and Values. The Practice Communication Coordinator is primarily responsible for answering incoming calls to the Centralized Communication Center in a...


  • Baltimore, United States Mercy Medical Center - Baltimore, MD Full time

    Summary The Practice Communication Coordinator supporting Mercy's Cardiology team is primarily responsible for answering incoming calls to the Centralized Communication Center in a polite, professional, and efficient manner. The Coordinator will be the initial point of contact for all patients and this interaction will function as a key component to the...


  • Baltimore, United States Mercy Medical Center - Baltimore, MD Full time

    Summary Must be willing to perform job standards and provide excellent customer service to staff, patients and visitors in a manner consistent with Mercy Medical Centers' Service Excellence Standards, Mission and Values. The Practice Communication Coordinator is primarily responsible for answering incoming calls to the Centralized Communication Center in a...


  • Baltimore, United States Automated Health Systems Full time

    Automated Health Systems, a dynamic healthcare company, has a full time Supervisor position available in the Baltimore, MD area. This is an onsite position. As aCall Center Supervisor, you will be responsible for leading a team of Customer Service Representatives that assist customers with MD Medicaid eligibility, enrollment and related tasks. ...


  • Baltimore, United States Mercy Health Services Full time

    The Practice Communication Coordinator supporting Mercy's Cardiology team is primarily responsible for answering incoming calls to the Centralized Communication Center in a polite, professional, and efficient manner. The Coordinator will be the initi Call Center, Representative, Microsoft, Customer Service, Technology, Healthcare, Patient


  • Baltimore, United States Friedman, Framme & Thrush Full time

    **About us** Friedman Framme & Thrush is a firm that brings innovation to the legal industry. Our call center reps once training is complete, work fully remote assisting our clients in seven different states up and down the northeastern region of the United States. Our work environment includes: - Company perks - Lively atmosphere Fast paced Northeastern...

  • Call Center Agent

    4 weeks ago


    Baltimore, United States CFG Bank Full time

    Call Center Agent (CCA) will be the first point of contact for CFG Bank customers. The CCA takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling inbound and outbound calls to and from customers, listening to and assessing customers' needs or issues and providing helpful solutions. The CCA will...


  • Baltimore, United States AbsoluteCare Full time

    The Call Center Coordinator will be responsible for coordination of patient flow over the telephone; greeting patients in a prompt and courtesy manner and being a patient advocate in term of facilitating communication or visits in the office, coordination of patient schedules, as well as monitoring and facilitating patient financial transactions.   Manage...


  • Baltimore, Maryland, United States AbsoluteCare Full time

    The Call Center Coordinator will be responsible for coordination of patient flow over the telephone; greeting patients in a prompt and courtesy manner and being a patient advocate in term of facilitating communication or visits in the office, coordination of patient schedules, as well as monitoring and facilitating patient financial transactions. Manage...


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Hybrid-Baltimore City locationGreat benefits package, including generous paid time off and tuition reimbursementSUMMARY The Contact Center Technology Specialist will report to the Director of Patient Access Specialty Services and will be responsible for the administration, implementation, maintenance and support of the Johns Hopkins Patient Access contact...


  • Baltimore, United States Johns Hopkins Medicine Full time

    Hybrid-Baltimore City location-Keswick Rd. Must be willing to train on site for the first 4-6 weeks of the job After training, work in office every Thursday (or as needed), other days work remotely Great benefits package, including generous paid time off and tuition reimbursement Room for growth SUMMARY The Contact Center Technology Specialist...


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Hybrid-Baltimore City location-Keswick Rd.Must be willing to train on site for the first 4-6 weeks of the jobAfter training, work in office every Thursday (or as needed), other days work remotelyGreat benefits package, including generous paid time off and tuition reimbursementRoom for growthSUMMARY The Contact Center Technology Specialist will report to the...