Call Center Supervisor

3 weeks ago


Baltimore, United States Automated Health Systems Full time

Automated Health Systems, a dynamic healthcare company, has a full time Supervisor position available in the Baltimore, MD area.

This is an onsite position.

As aCall Center Supervisor, you will be responsible for leading a team of Customer Service Representatives that assist customers with MD Medicaid eligibility, enrollment and related tasks.

Qualifications for the position include:

  • Minimum three years' experience in a direct call center supervisory position with demonstrated skills in coaching and staff development required.
  • Minimum of two years' experience with call center operations required.
  • Strong PC proficiency (i.e., Microsoft Excel) required.
  • Associate degree preferred and/or equivalent job-related experience/training.
  • Bilingual language skills (i.e., Spanish) a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

"The Enlightened Choice in Health Service Management"



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