Call Center Coordinator

The Call Center Coordinator will be responsible for coordination of patient flow over the telephone; greeting patients in a prompt and courtesy manner and being a patient advocate in term of facilitating communication or visits in the office, coordination of patient schedules, as well as monitoring and facilitating patient financial transactions. Manage...

Overview: Must be willing to perform job standards and provide excellent customer service to staff, patients and visitors in a manner consistent with Mercy Medical Centers' Service Excellence Standards, Mission and Values. The Practice Communication Coordinator is primarily responsible for answering incoming calls to the Centralized Communication Center in...

Overview: The Practice Communications Coordinator is primarily responsible for answering incoming calls to the practice in a polite, professional, and efficient manner. The coordinator will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience. Responsibilities include...

Overview: Must be willing to perform job standards and provide excellent customer service to staff, patients and visitors in a manner consistent with Mercy Medical Centers' Service Excellence Standards, Mission and Values. The Practice Communication Coordinator is primarily responsible for answering incoming calls to the Centralized Communication Center in a...

Summary The Practice Communications Coordinator is primarily responsible for answering incoming calls to the practice in a polite, professional, and efficient manner. The coordinator will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience. Responsibilities include...

Summary The Practice Communications Coordinator is primarily responsible for answering incoming calls to the practice in a polite, professional, and efficient manner. The coordinator will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience. Responsibilities include...

Summary Must be willing to perform job standards and provide excellent customer service to staff, patients and visitors in a manner consistent with Mercy Medical Centers' Service Excellence Standards, Mission and Values. The Practice Communication Coordinator is primarily responsible for answering incoming calls to the Centralized Communication Center in a...

Summary The Practice Communication Coordinator supporting Mercy's Cardiology team is primarily responsible for answering incoming calls to the Centralized Communication Center in a polite, professional, and efficient manner. The Coordinator will be the initial point of contact for all patients and this interaction will function as a key component to the...

Overview: The Practice Communications Coordinator is primarily responsible for answering incoming calls to the practice in a polite, professional, and efficient manner. The coordinator will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience.   Responsibilities include...

Overview: Must be willing to perform job standards and provide excellent customer service to staff, patients and visitors in a manner consistent with Mercy Medical Centers' Service Excellence Standards, Mission and Values. The Practice Communication Coordinator is primarily responsible for answering incoming calls to the Centralized Communication Center in...

The Practice Communication Coordinator supporting Mercy's Cardiology team is primarily responsible for answering incoming calls to the Centralized Communication Center in a polite, professional, and efficient manner. The Coordinator will be the initi Call Center, Representative, Microsoft, Customer Service, Technology, Healthcare, Patient

Overview: The Practice Communication Coordinator supporting Mercy's Cardiology team is primarily responsible for answering incoming calls to the Centralized Communication Center in a polite, professional, and efficient manner. The Coordinator will be the initial point of contact for all patients and this interaction will function as a key component to the...

Automated Health Systems, a dynamic healthcare company, has a full time Supervisor position available in the Baltimore, MD area. This is an onsite position. As aCall Center Supervisor, you will be responsible for leading a team of Customer Service Representatives that assist customers with MD Medicaid eligibility, enrollment and related tasks. ...

Call Center Agent (CCA) will be the first point of contact for CFG Bank customers. The CCA takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling inbound and outbound calls to and from customers, listening to and assessing customers' needs or issues and providing helpful solutions. The CCA will...

Hybrid-Baltimore City locationGreat benefits package, including generous paid time off and tuition reimbursementSUMMARY The Contact Center Technology Specialist will report to the Director of Patient Access Specialty Services and will be responsible for the administration, implementation, maintenance and support of the Johns Hopkins Patient Access contact...

Summary The Call Center Operator / Specialty Concierge's primary purpose is to serve as a scheduling liaison for patients between Maryland Family Care's primary care providers and specialist providers. Excellent customer service and ability to accurately schedule patient appointments per specialty office protocols are required. Requirements EDUCATION AND...

The Call Center Operator / Specialty Concierge's primary purpose is to serve as a scheduling liaison for patients between Maryland Family Care's primary care providers and specialist providers. Excellent customer service and ability to accurately sch Healthcare, Operator, Call Center, Health, Microsoft, Customer Service

Terms of EmploymentW2 Contract, 12 months The position is 100% onsite - Primary location is in Middle River, MD The resource may be required to work out of the secondary location in Kennett Square, PA on occasion. The center is 24/7 and Operator are required to work weekends (approximately 2 weeks per month) and holidays. (Example – Thanksgiving,...

Terms of EmploymentW2 Contract, 12 months The position is 100% onsite - Primary location is in Middle River, MD The resource may be required to work out of the secondary location in Kennett Square, PA on occasion. The center is 24/7 and Operator are required to work weekends (approximately 2 weeks per month) and holidays. (Example – Thanksgiving,...

We are seeking a Call Center Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update...