Customer Service Specialist

1 week ago


Manitowoc, United States Balance on Buffalo-Therapeutic Massage Works LLC Full time

Are you passionate about wellness and helping others on their journey to better health? Balance on Buffalo-Therapeutic Massage Works LLC is a leading holistic health center specializing in Massage Therapy, Bodywork, Sound Therapy, and wellness program development. We're committed to enhancing the well-being of our community, and we want you to be part of our mission

Why Join Us?

- **Wellness Perks:** Receive 30% off all services.

- **Positive Work Environment:** Be part of a team that truly cares about making a difference in people's lives.

- **Growth Opportunities:** Gain experience in the wellness industry and build skills in customer service.

**Role Description**

We are looking for a part-time *Customer Support Specialist* to join our on-site team. In this role, youll ensure our clients have an exceptional experience from start to finish, whether over the phone or in person. Additional responsibilities include light cleaning and laundry to help maintain a relaxing environment.

**What You'll Bring:**

- A passion for creating positive customer experiences

- Strong communication and interpersonal skills

- Proficiency in phone etiquette and multitasking

- Ability to work in a fast-paced environment, with self-motivation on quieter days

- Ability to navigate stairs comfortably

- Previous experience in customer support or the wellness industry is a plus

- Availability for afternoon to early evening hours (approximately 15-20 hours per week) and flexibility to cover Saturdays when needed

**Qualifications:**

- Drivers License

- Additional customer service certification is a bonus

**Ready to Make a Difference?**

Join our Balance on Buffalo team and help us create a sanctuary for wellness in Manitowoc. Apply today and be part of something meaningful



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