Customer Service Specialist

2 months ago


Manitowoc, United States Manitowoc Co. Full time

Create technical content and illustrations of operator's manual for new product with GRIPS and ISO draw according to defined requirements. Create technical illustrations of parts manual. Work with subject expert to understand and write descriptive and step-by-step procedures. Work with Operation Team to create weekly SN crane publishing plan. Update parts manual and descriptive manual according to ECO with GRIPS and ISO draw. Lead SN crane manuals preparation and delivery to factory on time. Maintain production records of technical manuals. Perform other related duties as required. This role reports to the Customer Service Manager, he/she will be responsible to effectively maintain the day to day functions of the parts department, liaising with customers and the factories to provide an efficient parts support for Aftermarket customers. This role will be responsible for assisting and supporting management in the implementation and coordinator of all Safety Management System (SMS), safety and training needs, updating all safety policies and procedures to maintain a high level of employee safety, and recording all actions. Besides that, this role will be also responsible for invoicing service work and the warranty claim process making sure that these are completed within the given time frames. This role will be responsible in coordinating the spare parts ordering to cashing processes. He/she will need to ensure all quotations from dealers or direct customer get efficient answer. Reporting to APAC Marketing Director, this role provides marketing support for countries from Rest of Asia (ROA). He/she will be responsible in maintain and manage all our social media channels, provides content for brand and product promotion, create database for ROA, support online and offline event for ROA, liaise with Marketing, Sales and Product development teams, regularly track and get insights into competitors' strategies, stay up-to-date with digital media technologies and latest trends. If you enjoy providing extraordinary technical support and solving customer issues, then you could be our next Customer Service Representative at Manitowoc Cranes. General Job Objective: Qualified person will perform essential electrical installations, equipment maintenance throughout the Shady Grove facilities, Quincy plant and any other location specified by the Maintenance Manager, Maintenance Supervisors, the Electrical Engineer or their designated representatives. If you enjoy providing extraordinary technical support and solving customer issues, then you could be our next Customer Service Specialist at Manitowoc Cranes located on the shores of Manitowoc, Wisconsin **Manage Your Profile**

Enter the email address you used to create your profile. Once your identity is confirmed, you will be able to manage your profile.



  • Manitowoc, United States Balance on Buffalo-Therapeutic Massage Works LLC Full time

    Are you passionate about wellness and helping others on their journey to better health? Balance on Buffalo-Therapeutic Massage Works LLC is a leading holistic health center specializing in Massage Therapy, Bodywork, Sound Therapy, and wellness program development. We're committed to enhancing the well-being of our community, and we want you to be part of our...


  • Manitowoc, United States Balance on Buffalo-Therapeutic Massage Works LLC Full time

    Are you passionate about wellness and helping others on their journey to better health? Balance on Buffalo-Therapeutic Massage Works LLC is a leading holistic health center specializing in Massage Therapy, Bodywork, Sound Therapy, and wellness program development. We're committed to enhancing the well-being of our community, and we want you to be part of our...


  • Manitowoc, United States Balance on Buffalo-Therapeutic Massage Works LLC Full time

    Are you passionate about wellness and helping others on their journey to better health? Balance on Buffalo-Therapeutic Massage Works LLC is a leading holistic health center specializing in Massage Therapy, Bodywork, Sound Therapy, and wellness program development. We're committed to enhancing the well-being of our community, and we want you to be part of our...


  • Manitowoc, United States Manitowoc Co. Full time

    Create technical content and illustrations of operator's manual for new product with GRIPS and ISO draw according to defined requirements. Create technical illustrations of parts manual. Work with subject expert to understand and write descriptive and step-by-step procedures. Work with Operation Team to create weekly SN crane publishing plan. Update parts...


  • Manitowoc, United States Ammo Inc Full time

    Job Type Full-time Description Are you passionate about helping others and delivering exceptional service? We're seeking a friendly, detail-oriented individual to provide top-notch support and ensure a seamless customer experience. If you excel at communication and thrive in a fast-paced environment, we'd love to hear from you! Benefits for you as a Customer...


  • Manitowoc, United States AMMO, Inc. Full time

    Job DescriptionJob DescriptionDescription:Are you passionate about helping others and delivering exceptional service? We’re seeking a friendly, detail-oriented individual to provide top-notch support and ensure a seamless customer experience. If you excel at communication and thrive in a fast-paced environment, we’d love to hear from you!Benefits for you...


  • Manitowoc, United States Manitowoc Co. Full time

    Create technical content and illustrations of operator's manual for new product with GRIPS and ISO draw according to defined requirements. Create technical illustrations of parts manual. Work with subject expert to understand and write descriptive and step-by-step procedures. Work with Operation Team to create weekly SN crane publishing plan. Update parts...

  • Manager, Digital

    1 month ago


    Manitowoc, United States Lloyds Banking Group Full time

    Description JOB TITLE: Manager, Digital & Distribution Compliance, Customer & Product Risk Specialist LOCATION(S): Birmingham, Bristol, Edinburgh, Leeds, Halifax, Chester, Glasgow, Cardiff SALARY: £62,000 to £75,000 HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40%...


  • Manitowoc, United States Force America Full time

    Job DescriptionJob DescriptionOverview: The Customer Service Representative serves as the primary point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. They handle various communication channels, including phone & email, to address customer needs promptly and professionally.Essential...


  • Manitowoc, United States Americollect Full time

    The Patient Customer Service Coach mentors their peers to develop, grow, and perform. This individual supports the Patient Customer Service Team Leader with engagement initiatives while fostering a positive team environment. The Patient Customer Service Coach also assists in providing ridiculously nice phone service while gathering payments for medical...


  • Manitowoc, United States Domino's Pizza LLC Full time

    #xa 0;Customer Service Representative. Are you ready to be part of the action? Immediate Openings. At Dominos Pizza, we are searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Be part of a team in Customer Service, Service, Restaurant, Retail, Customer


  • Manitowoc, United States BayCare Clinic Full time

    Come work where passion, quality, vision, professionalism, and synergy are valued! BayCare Clinic's mission is to provide measurably superior specialty medical services to our patientsBayCare Clinic Oral Surgery & Implant Specialists is looking for a Patient Services Representative to join our team in Manitowoc, WI. We're looking for a compassionate,...


  • Manitowoc, Wisconsin, United States TotalMed Allied Full time

    TotalMed Allied is actively seeking a traveling CT Imaging Specialist for an exciting opportunity. Position Overview & Requirements Specialty: CT Imaging Specialist Discipline: Allied Health Professional Duration: 17 weeks 40 hours per week Shift: 8 hours, evenings Employment Type: Travel We are looking for a dedicated Technician-CT Imaging...


  • Manitowoc, Wisconsin, United States Starboard Group Management Company Full time

    Server Role Overview As an essential part of our establishment, you will play a key role in providing exceptional service by delivering meals and beverages to our patrons promptly and courteously, ensuring a delightful dining experience at our Starboard Group Management Company. Key Responsibilities: Serve food and beverages to guests utilizing our...


  • Manitowoc, United States BayCare Clinic Full time

    Come work where passion, quality, vision, professionalism, and synergy are valued! BayCare Clinic's mission is to provide measurably superior specialty medical services to our patients BayCare Clinic Oral Surgery & Implant Specialists is looking for a Patient Services Representative to join our team in Manitowoc, WI. We're looking for a compassionate,...


  • Manitowoc, United States AMMO, Inc. Full time

    Job Summary:We are seeking a detail-oriented Product Quality Assurance Specialist to join our team at AMMO, Inc. As a Product Quality Assurance Specialist, you will be responsible for inspecting finished goods, managing packaging, and ensuring a clean production environment.Key Responsibilities:Inspect finished products to ensure they meet quality...


  • Manitowoc, Wisconsin, United States Robinson Full time

    Job OverviewWe are seeking a skilled Electrical Installation Specialist to join our team at Robinson. As a key member of our manufacturing operations, you will play a crucial role in ensuring the safe and efficient installation of electrical systems.Key Responsibilities:Pull wire and terminate devices such as receptacles, switches, motors, and other...


  • Manitowoc, Wisconsin, United States Robinson Full time

    Job OverviewWe are seeking a skilled Electrical Installation Specialist to join our team at Robinson. As a key member of our manufacturing team, you will play a crucial role in ensuring the safe and efficient installation of electrical systems.Key Responsibilities:Pull wire and terminate devices such as receptacles, switches, motors, and other electrical...


  • Manitowoc, Wisconsin, United States Congruex Full time

    Position Title: Equipment SpecialistCompany Overview:Congruex is a prominent provider of digital connectivity solutions, established to deliver comprehensive design and construction services. Our focus is on creating robust networks that enhance connectivity for clients across various sectors. We pride ourselves on our ability to self-perform services and...


  • Manitowoc, Wisconsin, United States Congruex Full time

    Position Title: Equipment SpecialistCompany Overview:Congruex is a prominent entity in the digital connectivity sector, established to provide comprehensive solutions for network construction and design. Our team is dedicated to delivering high-quality services across various regions, focusing on enhancing digital infrastructure for our clients.Job...