Current jobs related to Service Coordinator - Ontario - Sotera Health Services, LLC

  • Service Center Coordinator

    4 months ago

    Ontario, United States Ajinomoto Co., Inc. Full time

    The HR Service Center Coordinator is responsible for providing administrative support and assistance to the HR Service Center team. They will handle employee inquiries and requests related to HR policies, procedures, and programs - ensuring that all Coordinator, Customer Service, HRIS, Support, Business Partner, Manufacturing, Retail

  • Clinical Services Coordinator

    3 days ago

    Ontario, United States Unicare Community Health Center Full time

    About the RoleWe are seeking a highly skilled Clinical Services Coordinator to join our team at Unicare Community Health Center. This is an exciting opportunity to make a meaningful difference in the lives of our patients and contribute to the growth and development of our organization.The ideal candidate will possess excellent communication and...

  • Service and Logistics Coordinator

    7 days ago

    Ontario, California, United States Optima Dealer Services Inc Full time

    Job Description">As a Service and Logistics Coordinator, you will be responsible for ensuring the efficient movement of vehicles within our dealership's service department. This includes moving customer vehicles to and from service bays, wash areas, and parking spaces, as well as greeting customers with a friendly, professional demeanor.">Key...

  • Service Center Coordinator

    4 months ago

    Ontario, United States Ajinomoto Foods North America Full time

    Overview The HR Service Center Coordinator is responsible for providing administrative support and assistance to the HR Service Center team. They will handle employee inquiries and requests related to HR policies, procedures, and programs - ensuring that all HR inquiries and requests are handled in a timely and efficient manner. They provide direct support...

  • Client Services Coordinator

    5 months ago

    Ontario, United States Avison Young Full time

    Our Story: Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. Weve designed our corporate structure to best serve our clients by enhancing collaboration across our organization. At Avison Young, we are committed to providing a comprehensive suite of commercial...

  • Customer Service Coordinator

    7 days ago

    Ontario, California, United States Crown Equipment Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team. As a key member of our service department, you will be responsible for scheduling service repairs and dispatching field service technicians to customer locations.The anticipated salary range for this position is $25.00 to $35.00 per hour,...

  • Client Services Coordinator Professional

    2 weeks ago

    Ontario, California, United States CBRE Full time

    Job Description:In this role, you will provide exceptional administrative support to our sales professionals, ensuring seamless operations and exceeding client expectations. Key responsibilities include preparing proposals, presentations, and marketing materials, as well as coordinating the distribution of internal and external information.">About the...

  • Transportation Coordinator for Recreation and Community Services

    2 weeks ago

    Ontario, California, United States City of Ontario, CA Full time

    Job SummaryWe are seeking a highly motivated Transportation Coordinator to join our Recreation and Community Services team. As a key member of our team, you will be responsible for coordinating the safe transportation of passengers to and from various destinations.Your primary focus will be on ensuring the efficient operation of our transportation services,...

  • Medical Billing Externship Coordinator, Career Services

    2 months ago

    Ontario, United States American Career College Full time

    Medical Billing Externship Coordinator, Career Services Ontario, California Job ID 2024-3103 Job Summary Under the direction of the Director, Career Services and with an indirect reporting relationship to the Program Director, is responsible for coordinating, facilitating, and supervising the externship training. This includes student transition...

  • Real Estate

    4 weeks ago

    Ontario, United States Opusing LLC Full time

    Title : Real Estate / Client Services CoordinatorLocation : Ontario CA 91764Duration : 4+ Months Contract (Possibility of Temp – Hire)Shift : 08:00 am – 05:00 pm (Mon – Fri)Pay Range : $ 25.00 – $26.00/hr.Summary Typical working day:Close Knit team, enthusiastic, professional/corporate environment, Fast Paced workPersonable and friendly personality...

  • Real Estate

    3 weeks ago

    Ontario, United States Opusing Full time

    Title : Real Estate / Client Services Coordinator Location : Ontario CA 91764 Duration : 4+ Months Contract (Possibility of Temp Hire) Shift : 08:00 am 05:00 pm (Mon Fri) Pay Range : $ 25.00 $26.00/hr. Summary Typical working day: Close Knit team, enthusiastic, professional/corporate environment, Fast Paced work Personable and friendly personality needed...

  • HR Service Center Team Coordinator

    4 weeks ago

    Ontario, California, United States Ajinomoto Foods North America Full time

    Ajinomoto Foods North America: HR Service Center Team CoordinatorAt Ajinomoto Foods North America, we are seeking a highly skilled HR Service Center Team Coordinator to join our team. This is an exciting opportunity for an individual who is passionate about delivering exceptional customer service and ensuring seamless HR operations.About the...

  • Customer Service Coordinator

    2 weeks ago

    Ontario, United States Nellson LLC Full time

    Join NELLSON and Become Part of a Winning Team of Professionals!We currently have an immediate opportunity for a Customer Service Coordinator to join the BAR DIVISION at our ONTARIO, CALIFORNIA location. Responsibilities will include, but are not limited to:Essential Responsibilities and Duties:Receiving/Entering Customer Sales Order & ProcessingReceive,...

  • Customer Service Coordinator

    3 weeks ago

    Ontario, United States Nellson LLC Full time

    Join NELLSON and Become Part of a Winning Team of Professionals!We currently have an immediate opportunity for a Customer Service Coordinator to join the BAR DIVISION at our ONTARIO, CALIFORNIA location. Responsibilities will include, but are not limited to:Essential Responsibilities and Duties:Receiving/Entering Customer Sales Order & ProcessingReceive,...

  • Therapy Coordinator

    1 day ago

    Ontario, California, United States Marsell Wellness Center Full time

    About the JobMarsell Wellness Center is seeking a qualified Therapy Coordinator to provide essential support to our multidisciplinary team. As a key member of our team, you will work closely with colleagues to coordinate therapy sessions, develop treatment plans, and ensure seamless delivery of services.ResponsibilitiesCoordinate Therapy Sessions: Schedule...

  • Clinical Services Coordinator

    16 hours ago

    Ontario, California, United States Marsell Wellness Center Full time

    About the RoleAs a Mental Health Clinician at Marsell Wellness Center, you will play a vital role in delivering high-quality mental health services to our clients. Your primary responsibilities will include providing direct mental health services, maintaining confidentiality of records, client-centered advocacy, ensuring culturally sensitive services, and...

  • Administrative Coordinator

    2 weeks ago

    Ontario, California, United States CBRE Full time

    At CBRE, we're committed to delivering exceptional results for our clients. As a Client Services Coordinator, you'll play a vital role in supporting our sales professionals and contributing to the success of our team.The ideal candidate will possess strong administrative skills, excellent communication abilities, and a keen eye for detail. You'll be...

  • Customer Service Coordinator

    4 weeks ago

    Ontario, California, United States Installed Building Products, Inc. Full time

    Job OverviewAs a key member of our team, you will provide exceptional customer service to visitors, clients, and employees. Your role will be crucial in maintaining a positive and professional image of the company.About the RoleThis is a dynamic position that requires strong communication and interpersonal skills. You will be responsible for greeting and...

  • Public Service Coordinator

    5 days ago

    Ontario, California, United States City of Ontario CA Full time

    In this exciting part-time role, you will have the opportunity to develop your skills in public service and make a positive impact on the community. As an Office Specialist, you will provide administrative support to the library team, ensuring seamless operations and excellent customer service.About the RoleThis position involves a range of tasks, including...

  • Transportation Services Coordinator

    3 days ago

    Ontario, California, United States Gold Star Foods Full time

    Job DescriptionAs a Transportation Supervisor at Gold Star Foods, you will be responsible for supervising and training a team of drivers to ensure efficient and safe delivery operations. You will analyze routes, develop drivers' knowledge, and maintain high levels of customer satisfaction. With a strong focus on safety, productivity, and customer service,...

Service Coordinator

3 months ago

Ontario, United States Sotera Health Services, LLC Full time
Job Description

Service Coordinators ensure the delivery of outstanding service and build strong customer relationships by coordinating with clients, laboratory staff, and support groups. The Service Coordinator is also responsible for verifying sponsor and sample information, obtaining Purchase Orders, and coordination of study tracking.

Essential Duties:

Primary Duties:
  • Coordinate with the Log In department to help resolve discrepancies
  • Coordinate with the Sales and Service Center departments to obtain and update purchase orders
  • Work with Sales staff to update quotes and purchase orders as needed
  • Coordinate change orders and pricing revisions in the system
  • Coordinate and deliver in house transfer studies, shared samples, Log In sample returns
  • New Customer Account Set Up - Learn and master customer experience from sample receipt to
  • Assist all customers with questions related to filling out the standard Sample Submission Form and train new customers on the sample submission process
  • Act as the point of contact for all customer inquiries related to sample shipments, receiving and test status
  • Act as the primary owner for lab-requested changes to quotes
  • Train others on new customer relationship systems and processes and assist with integration efforts
  • As needed, cover the front desk for the reception of customer and other visits
Secondary Duties:
  • Responsible to read and understand all terminology of a purchase order including billing addresses and payment terms and updating within the system as needed
  • Partnering with customers to complete purchase orders according to their internal requirements including completion of an accurate Nelson Labs Sample Submission Form (SSF)
  • Conduct training for lab staff to address order changes that require a revised purchase order from the customer
Competencies of this position:
  • Commitment to an excellent customer service experience
  • Attention to detail
  • Verbal and written communication skills
  • Computer skills - Microsoft Office products,
  • Ability to work independently
  • Time management- must be able to respond to voicemails, emails and other communications in a timely manner
  • Being proactive through problem solving with the customer

Work Environment:

This job operates in a professional laboratory environment and may occasionally work in temperatures above 95 degrees and below 32 degrees and walk on slippery or uneven surfaces. This role routinely uses standard office equipment and lab equipment including but not limited to, computers, keyboards, computer mouses, telephones, photocopiers, file cabinets, and various hand tools.

The possibility exists for exposure to biological and chemical hazards, exposure to carcinogenic compounds and other environmental aspects, which may be considered unfavorable. Employees are expected to follow Biosafety and Chemical Hygiene policies, practices, and procedures.

Education and experience requirements:

High School Diploma and 1-3 years applicable customer service experience

About Us

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company's unwavering commitment to its mission, Safeguarding Global Health®. Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year. Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 8 of the top 10 global pharmaceutical companies.

Sotera Health goes to market through its three best-in-class businesses - Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries. Learn more about Sotera Health at soterahealth.com.

About the Team

Nelson Labs is a global leader in microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries. Nelson Labs serves over 3,800 customers across 14 facilities in the United States, Mexico, Asia and Europe. We have a comprehensive array of over 800 laboratory tests supporting our customers from initial product development and sterilization validation, through regulatory approval and ongoing product testing for sterility, safety and quality assurance. We are regarded as a best-in-class partner with a strong track record of collaborating with customers to solve complex issues. Learn more about Nelson Labs at www.nelsonlabs.com
Safeguarding Global Health® - with every test we complete.