Current jobs related to Customer Service Representative - Worcester - Sigma

  • Customer Service Representative

    3 weeks ago

    Worcester, United States Complete Staffing Inc Full time

    Customer Service Representative Hiring for a Customer Support Representative a healthcare clinic in Worcester, MA Shift: M-F 7:30 am 4:00 pm 40 hours/week Department: Endoscopy Scheduling Pay rate: $22/hr MUST have at least one year of recent medical office experience and EPIC experience.

  • Customer Service Representative

    3 months ago

    Worcester, United States Sunbelt Rentals Full time

    Location: Location: Customer Service Representative in Worcester, MA at Sunbelt Rentals **Location:** **Experience:** Not Specified **Job Description** **Join Our Team!** Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to...

  • Customer Service Representative

    3 months ago

    Worcester, United States Saint-Gobain Full time

    **Customer Service Representative** ****Position Description**** **Job Summary** Saint-Gobain is seeking a full-time **Customer Service Representative** for our Composite Systems Worcester, MA site. The Customer Service Representative is responsible for the support of the customer experience to ensure that all customers needs and expectations are met and...

  • Customer Service Representative

    3 weeks ago

    Worcester, United States TOMRA Collection Pty Ltd Full time

    TOMRA North America is a top International Reverse Vending and Recycling Company. At Tomra, transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. Job Description Customer Service Representative in the New England and Upstate NY Area $60,000 to $62,000/YR...

  • Customer Service Representative

    3 weeks ago

    Worcester, United States Complete Staffing Inc Full time

    Customer Service Representative Hiring for two Customer Service Reps for a healthcare facility in Worcester, MA. Shift: M – F 8:00 am – 4:30 pm 40 hours/week Department: Patient Financial Services Pay rate: $22/hr Required: 1. Three years of relevant work experience, including telephone customer service in a healthcare environment 2. Knowledge of third...

  • Customer Service Representative

    3 months ago

    Worcester, United States U-Haul Full time

    Location: 290 Belmont St, Worcester, Massachusetts 01604 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    3 weeks ago

    Worcester, United States Amour Marketing Full time $42,000 - $54,000

    Job DescriptionJob DescriptionWe are a top-tier consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.We are looking for a self-starter entry-level Customer Service Representative (CSR) to assist with our...

  • Customer Service Representative

    2 weeks ago

    Worcester, United States Amour Marketing Full time $42,000 - $54,000

    Job DescriptionJob DescriptionWe are a top-tier consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.We are looking for a self-starter entry-level Customer Service Representative (CSR) to assist with our...

  • Customer Service Representative

    2 months ago

    Worcester, United States Tomra Full time

    Company Description TOMRA North America, is a top International Reverse Vending and Recycling Company. At Tomra transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. Job DescriptionCustomer Service Representative in the New England and Upstate NY...

  • Customer Service Representative

    1 month ago

    Worcester, United States Tomra Full time

    Job DescriptionJob DescriptionCompany DescriptionTOMRA North America, is a top International Reverse Vending and Recycling Company.  At Tomra transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. Job DescriptionCustomer Service Representative in the...

  • Customer Service Representative

    2 weeks ago

    Worcester, United States PRIDE Healthcare Full time $18 - $22

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to become a part of our team! You will perform routine administrative and clinical assignments to keep the medical facility running smoothly. Job Title: Customer Service RepresentativeLocation: Worcester MAShift:8:00 am - 4:30 pm includes a 30 min breakPayrate: $18 to...

  • Customer Service Representative

    3 months ago

    Worcester, United States Randstad North America, Inc. Full time

    Randstad in partnership with a highly respective property & casualty insurance company are actively seeking an Associate Adjuster to join their Auto team in Worcester, MA starting in on a temp to hire basis. This insurance company is an industry lead Customer Service Representative, Customer Service, Representative, Processing, Retail, Staffing

  • Customer Service Representative

    17 hours ago

    Worcester, Massachusetts, United States Acrisure LLC Full time

    About Acrisure LLCAcrisure LLC is a leading insurance agency dedicated to providing exceptional service to its clients. Our team is committed to delivering top-notch support and guidance to individuals and businesses in Massachusetts.Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at our Worcester...

  • Customer Service Representative

    3 months ago

    Worcester, United States Indotronix International Corporation Full time

    Job Title: Customer Service Representative Location: 46 Main Street, Worcester County, Worcester, MA 01608Training period - 15daysWork days - Mon to Fri Onsite Operation Hours: M-F, 9:00 am - 5:00 pm EST client is looking for CSR agent who can speak good English or Bilingual in Spanish Description: Intelligent Citizen Services Onsite Contact Center Agent ...

  • Customer Service Representative

    3 weeks ago

    Worcester, United States Domino's Franchise Full time

    Job Description As a Customer Service Representative (CSR), you are often the first person to welcome and interface with Domino’s customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain a professional appearance in accordance with Domino’s...

  • Customer Service Representative

    3 days ago

    Worcester, Massachusetts, United States Edward M. Kennedy Community Health Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Call Center Representative to join our team at Edward M. Kennedy Community Health Center. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to our patients and families, ensuring their needs are met with kindness, respect, and...

  • Customer Service Representative

    2 months ago

    Worcester, United States Acrisure LLC Full time

    **Acrisure LLC** **Customer Service Representative (A-Affordable Insurance)** **A-Affordable Insurance Agency - Worcester, MA - Full Time** Affordable Insurance, an **Acrisure** agency partner, is currently seeking a full-time **Customer Service Representative** to add to the team. * Ability to meet metrics assigned to this position regarding abandonment...

  • Patient Intake Representative

    2 months ago

    Worcester, United States MedTeam Staffing Full time

    This is a contract job opportunity Position: Patient Intake Representative - Customer Service 7918 Location: Worcester MA Schedule: Full Time 12pm - 8:30pm Projected duration: 3 months Job code: CVDJP00027918 benefits are available requires Flu vaccine Summary: The main function of a patient access representative is to act as the liaison between the...

  • Entry Level Business

    4 months ago

    Worcester, United States Local Hiring Firm Full time

    We are currently seeking a highly motivated customer-focused individual to join our team as an Entry Level Business & Customer Service Representative. This role is a unique blend of cultivating new business opportunities and providing exceptional support to valued customers. If you have a passion for building relationships, driving growth, and delivering...

  • Claims Customer Service Representative Position

    11 hours ago

    Worcester, Massachusetts, United States GTT, LLC Full time

    Job Description:GTT, LLC is seeking a Claims Service Representative to join their Claims Customer Service Center on a temp-to-perm basis. As a Claims Service Representative, you will play a vital role in our client success by helping our customers when they are in need.Key Responsibilities:Respond to electronically and phone-submitted claim losses and first...

Customer Service Representative

2 months ago

Worcester, United States Sigma Full time
48-663-972 Customer Service Representative - Administrative(Hybrid role) , Worcester, MA 3 months Temp to hire
Sigma Systems is currently looking for an Customer Service Representative - Administrative to work hybridly in the Patient Financial Services department at UMASS in Worcester, MA.

Shift Timings : Monday - Friday. 8:00 am - 4:30 pm, 40 hpw, includes a 30 min break.
Work remote but asked to come into office.

Major Responsibilities:
  • Responds to patient/responsible party inquiries/requests for both physician and hospital accounts received via telephone, mail, email and in person by accessing the billing system.
  • Accesses other relevant vendor applications, such as internal and external databases to assist in the resolution of patient inquiries.
  • Operates within the protocols for a call distribution center.
  • Works assigned system work queues within established protocols.
  • Processes the patient correspondence patient voice mail, and patient emails for Single Billing Office.
  • Communicates with other areas of the revenue cycle to resolve patient inquiries.
  • Performs insurance eligibility and insurance updates, money transfers, account adjustments, reviewing of patient EOBs, processing of credit card phone payments, updates to demographic information, establishes payment plans, requests for patient refunds, and updates to guarantor information.
  • Handles walk-in patient inquiries on-site and in-person.
  • Documents all actions taken in billing system.
  • Completes daily statistic summary report.
Standard Staffing Level Responsibilities:
  • Complies with established departmental policies, procedures and objectives.
  • Attends variety of meetings, conferences, seminars as required or directed.
  • Demonstrates use of Quality Improvement in daily operations.
  • Complies with all health and safety regulations and requirements.
  • Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
  • Maintains, regular, reliable, and predictable attendance.
  • Performs other similar and related duties as required or directed.
  • All responsibilities are essential job functions.
:Required
  • High School Diploma
  • Three years of relevant work experience, including telephone customer service.
  • Must have EPIC and prior call center experience. Answers patient questions on phone and in EPIC que.
  • Knowledge of third party insurance and medical terminology.
  • Demonstrated ability to deal effectively with the public, physicians, and others, both inside and outside of the organization.
  • Computer skills. Excellent customer service skills and demonstrated problem solving ability.
  • Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
  • Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:
  • Work is considered sedentary. Position requires work indoors in a normal office environment